Trusted Agent profile · Manchester
★★★★★
762 reviews across 2 platforms
731 Wilmslow Road, Didsbury, M20 6WF, Manchester, M20 6WF
Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.2 out of 5 across 762 reviews on two platforms, including 305 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Bridgfords Didsbury Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Bridgfords Manchester won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
2018 1 Bronze ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleBest estate agents bar none! Angela and Lisa have worked so hard to help us get our challenging sale over the line, we couldn't have done it without them. So supportive. Communication was excellent throughout. Proactive agents. Thank you to everyone at Bridgefords, Didsbury.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAppalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
1/5
TrustpilotTotal lack of communication
Total lack of communication. Not responding to emails or phone calls.
4/5
TrustpilotI would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
5/5
GoogleSuper helpful, up front, good communication, very supportive in my recent purchase of a rental property. Recommend Lisa Millward and Simon Fish highly.
Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
1/5
TrustpilotSadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
1/5
GoogleHorrendous experience from start to finish. House dirty when we moved in, constant maintenance requests ignored. Never answered the phone and incredibly reluctant to help. 3 months since we left still no deposit returned and being charged multiple deductions that are completely fabricated. Couldn’t recommend this company less if you are looking to rent a property.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleBy far the most friendly and helpful estate agent we have dealt with in Manchester. Would recommend for professional sharers who are struggling to find a place
Many thanks for the fantastic recommendation and 5* review Jake. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotHappy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
5/5
TrustpilotGreat experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
5/5
GoogleLouise from Bridgfords has been amazing! She is super friendly and communicates with us so well. We’re super happy to be renting with Bridgfords over the next year in our lovely new flat!
Many thanks Amy Smith for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHaving completed on the sale of my house I would like to thank all the staff at bridgfords for the the personal and excellent service they provided. From start to finish they made the process easy and communicated every step of the way.
Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleElisha helped us to find the ideal first home. Really happy with the services, professional and helpful. Would definitely recommend. Thank you ☺️
Hello Michelle, Thank you for your wonderful 5* review! We're delighted to hear that Elisha was able to help you find your ideal first home. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleA consistent and responsive service, resulting in an offer at the full asking price within a few days of the property being put on the market. The valuation was thorough, with excellent results.
Many thanks Humphry Trevelyan for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAvoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
5/5
GoogleI found Elisha had great communication skills. I was delighted when Elisha found tenants for my property, thank you, you were very helpful and kind .. regards Mary
Thank you for taking the time to leave us this amazing 5* review Mary. Kind regards Lucy, Customer Relations.
5/5
Googlei had the pleasure of Elisha Hutchinson guiding me through my letting agreement and conducting the viewing, she was very helpful and highly professional, i really could not of asked for a better service & a nicer person to communicate with.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThe worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
5/5
Googlethe process of the sale of our house, at short notice was consistantly supportive, with guidance and advise readily avaialable. lisa was our main point of contact and responded quicky to any concerns or issues, we would like to thank the branch for all its support in concluding the sale, which as ever is a stressful time for all !
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend! Ella & Louise helped my partner and I move into our first house together and we could not be happier with the whole experience. Friendly faces with upbeat personalities really put the cherry on top & they made the whole process so swift and efficient. Thank you so much! :)
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
5/5
GoogleI appreciate your outstanding professional services in marketing the property for rental. Your support has been invaluable.
Thank you for taking the time to leave us your 5* review Mohammed! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAn absolutely outstanding service. Elisha updated us throughout the application process whilst helping us at every turn. She was very supportive and patient which was greatly appreciated. I would highly recommend this letting agent to anyone.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Bridgfords Didsbury Sales won Bronze for Lettings (Landlords) in North West (Cheshire & Greater Manchester) at the ESTAS 2018 awards.
