Trusted Agent profile

Bridgfords Chorlton Sales reviews

2.9

★★★★★

670 reviews across 2 platforms

561 Barlow Moor Road, Chorlton, M21 8AN, Manchester M21 8AN

Bridgfords's Manchester office at 561 Barlow Moor Road is rated 2.9 out of 5 across 670 reviews on two platforms, including 218 Google reviews rated 4.6. The 452 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

218

Reviews on Google

This office

Trustpilot logo

452

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

This was my first time renting and I cannot thank Ava & Trudie for making my process a delightful experience. They both kept me updated as to where my references were up to and ensured that I understood everything beforehand. They explained the process and ensured that it wasn't a hassle for me. Bridgfords lettings in Chorlton were great to work with, thanks girls!!!PositiveResponsiveness, Professionalism

Ayesha · 24 October 2021

Agent replied · 23 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to Harry for helping us secure our new home. While the process had its challenges, Harry was consistently professional, supportive, and knowledgeable throughout. He kept us informed, answered all our questions, and helped us navigate through. Very much appreciated, thanks again, Harry!

Ling · 17 April 2025

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

5/5

Google

I would recommend Bridgfords, Chorlton to anyone looking to buy a flat or house in the area. Meeah has gone above & beyond to help, proactively sending me properties to view, and is always friendly & kind on the phone if I need to talk anything through. Liz has also been great on viewings - informative without being pushy. Definitely contact them if you're looking for something in the area!

Lizzy · 9 December 2024

Agent replied · 12 January 2025

Thank you so much for your wonderful 5* review Lizzy! We're thrilled to hear that Meeah and Liz have provided you with such excellent service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Rented with Bridgfords Chorlton for about 3 years. Really good communication from the get go. Any issues in the flat (leakage from neighbour above) were taken care of very quickly with repairs being done to a high standard. Ava was a gem in helping us with regards to deposit and overpaid rent when moving out.

Sophia · 10 December 2022

Agent replied · 9 December 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew · 24 June 2026

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

5/5

Google

After several awful experiences I was incredibly lucky to find the team at Bridgfords and particularly John Crump. John has been incredibly professional throughout but has also gone out of his way to make sure each step of the process has been clear and completed promptly. Thank you for all your help, Victoria.PositiveResponsiveness, Quality, Professionalism, Value

Kat · 24 October 2022

Agent replied · 23 October 2024

Thank you Kat for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations

5/5

Google

Bridgfords recently sold our house in Chorlton and we had a very positive experience. John, Muneer and the team were hard working and very easy to get on with. The house went on the market twice and both times it sold within a week. I would highly recommend to anyone looking to sell their house.PositiveQuality, Professionalism

Jack · 24 October 2022

Agent replied · 23 October 2024

Thank you for your wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We sold our flat and are just about to complete on a house with Bridgfords and they’ve been fantastic throughout. After a poor experience with another well-known estate agent in the area we weren’t sure what to expect but John and the team have been responsive and helpful throughout the process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Esther · 24 October 2022

Agent replied · 23 October 2024

Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

As a first time landlord the team at a Chorlton have made the Lettings process so easy. The manager Ava has been so helpful and knowledgeable, especially with all the added regulations landlords need to be aware of during the pandemic. Property was let within a day and the tenants are great. Would recommend to anyone who’s thinking of renting with an agent.

Kieran · 24 October 2021

Agent replied · 23 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

My experience of using Bridgfords in Chorlton to sell my flat was simply fantastic. During what can be a very stressful time, Mike and Muneer were incredibly professional and extremely responsive. They handled the sale with the utmost skill and professionalism and I always felt I was in good hands. I would certainly use them again and would highly recommend.PositiveResponsiveness, Quality, Professionalism

Katherine · 24 October 2021

Agent replied · 23 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol · 27 February 2023

1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

5/5

Google

My second time dealing with Bridgefords and I have to say that I am absolutely over the moon with the service second time round. Trudy, Jamie and Ellie are an absolute credit to Bridgefords as they explained everything step-by-step nothing was too much trouble. They kept me well informed with all the viewings and did all diligence correctly. They always replied to my phone calls within 30 minutes. Furthermore, when I popped into the office unannounced, no always more than welcome to help. I will be using Bridgefords again for future property, purchases and rentals, and I would also recommend them to my family and friends. I would strongly recommend to anybody that's looking to rent or sell a property to pop in and see the team. As they will be more than obliged to help you from start to finish. Looking forward to doing more business with these guys.

Amari · 26 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us your fantastic 5* review and your kind words Amari Sheikh. Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently moved into a property through Bridgfords and our service from Ellie has been faultless- she’s been nothing but attentive, thorough and made the move much easier. Can’t sing her praises enough, big thanks to Ellie x

Beth · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We had a very good experience with Ellie Walsh who helped us in getting house of our choice. Process was smooth and on every step she supported us. Looking forward to start the tenancy with agency.

Sumit · 27 December 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Trudie and her team helped let out my flat smoothly and at a good price, thanks!

Danny · 13 December 2024

Agent replied · 12 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Danny! Kind regards, Lucy, Customer Relations

5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary · 23 September 2024

5/5

Google

Charlotte was super helpful and very fast in helping us secure a good house in the Chorlton area of Manchester. The process was seamless and Charlotte was always available to answer any questions. Thank you so much Charlotte.

Salihu · 24 October 2023

Agent replied · 23 October 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Chorlton Sales

How many reviews does Bridgfords Chorlton Sales have?

Bridgfords's Manchester office has 670 reviews across two platforms: 218 on Google, 452 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords Chorlton Sales's rating?

Bridgfords Chorlton Sales is rated 2.9 out of 5 across all 670 reviews, and 4.6 out of 5 on Google from 218 reviews, checked 9 October 2026.

Where is Bridgfords's Manchester office?

Bridgfords Chorlton Sales, 561 Barlow Moor Road, Chorlton, M21 8AN, Manchester M21 8AN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.