Bridgfords Chorlton Sales reviews in Manchester

★★★★★ 1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

★★★★★ 1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

★★★★★ 5/5

Google

We purchased our home through Bridgefords earlier this year, and John and the Team were super helpful and guided us through each step. When we were having trouble getting in touch with our solicitors, Bridgefords stepped in and helped us get the sale over the line and the keys to our lovely home :) Would definitely recommend!PositiveResponsiveness, Professionalism

Rachel · 24 October 2022

★★★★★ 1/5

Trustpilot

Unpleasant experience in First Call

Looking at the other reviews seems to be a consistent theme with Manchester branch.I spoke with your staff member (Mrs Flynn) from the Manchester City Centre branch about Flat 11, 53 Whitworth Street, M1 3WS property (link below) and found them quite aggressive to the point where I had to disconnect the call.I viewed the property on Friday, 25th August and had the follow-up call with another team member (Mr Stanton) from a different office who was exceptionally helpful and advised me to email/speak with the concerned member about the offer. Following an email, I spoke with Lydia on Tuesday, 29th August. I pointed out that properties with an EPC rating of D or above would need reviewing post-2024 as per government guidelines for listed buildings. I own another property nearby in a Grade 2 building. The staff member disagreed which is not a problem but their tone of voice was aggressive. Following this, I pointed out that the water heater in the flat was broken for a long time and we couldn't see an electrical certificate - she didn't want to pursue the conversation as apparently the 'tenant did not report it'.I was planning to put in a counteroffer but will now be backing out as do not want to deal with the person and consequentially Bridgefords.Hope this can help improve their future processes.

Kuldeep · 29 August 2023

★★★★★ 5/5

Google

I sold my house with Bridgfords and they were extremely helpful, Michael Dodd in particular kept me constantly updated which made a very stressful situation easy. With the help of Bridgfords they were able to chase the solicitors and speed up the process which resulted in a quick sale of the house. The after sales service was also great form Bridgfords making sure we had settled in and if we needed anything further.

Usama · 25 October 2019

★★★★★ 1/5

Google

Would give 0 stars if it was possible. The agency is very unprofessional, making promises prior to actually being able to help tenants out and forcing you to leave a positive review before you even moved in.

Karolina · 26 April 2024

★★★★★ 1/5

Trustpilot

Appalling service and very…

Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.

HomayoonMofarrah · 19 August 2023

★★★★★ 4/5

Google

Very good help Trudie Boateng. Good experience all around, fast with the paperwork too. Only thing I would recommend the agency to look into is the company they use for the checks. Those guys don't really know what they are doing or what to check for, plus there is no communication between them in the office. Other than that solid and trustworthy agency. Recommend 👍🏼👌🏼PositiveProfessionalism

Muerte · 24 October 2021

★★★★★ 1/5

Trustpilot

Total lack of communication

Total lack of communication. Not responding to emails or phone calls.

Holly · 21 March 2026

★★★★★ 1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

★★★★★ 5/5

Google

Very easy process with Bridgfords in Chorlton. Big thank you to Amber and Kate for assisting me to let my property. Will definitely use you again.

Oreofe · 25 October 2018

★★★★★ 4/5

Trustpilot

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.

Mohan · 29 July 2023

★★★★★ 5/5

Google

Just sold a property through Bridgfords Estate Agents in Chorlton and cannot recommend them enough. Both John the Manager and Muneer who dealt with the sale were brilliant throughout the whole process, giving advice and keeping us in the loop with any updates regarding our sale and always on hand to answer any of our queries.

Bruno · 24 October 2022

★★★★★ 1/5

Trustpilot

I was interested in a bungalow showing…

I was interested in a bungalow showing Bridgfords Northallerton Branch as the agents.Two weeks of daily phone calls brought the same recorded voice, "All our agents are busy, leave etc., etc.," which I did - NOTHING - No response of any kind.Send a detailed message on their query form, result- NOTHING.If I was a Seller, and not a Buyer, I would, after reading results on Trust Pilot, never,ever, use them.I am still interested in this bungalow, but, apart from going to the people directly, I can only wish them luck in EVER selling through Bridgfords, unless this is already sold, and they are "too busy" to mark this property as so!Very disappointed, as I registered with them and still never heard anything.The saga continues.....

Christine · 7 July 2023

★★★★★ 1/5

Trustpilot

Happy to waste your time

Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.

Ellen · 6 July 2023

★★★★★ 5/5

Google

Just purchased a house from Bridgfords Chorlton, our sales negotiator is Muneer Afireen, words cannot describe the efficiency of Muneer to enable us to purchase our dream home in 15 working days. I believe this is the record target for the branch. We are overwhelmed with delight and happiness of receiving our keys today within that short space of time. Thank you bridgfords Chorlton and Muneer for all you hard work.

Mike · 25 October 2019

★★★★★ 5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide · 5 October 2022

★★★★★ 5/5

Google

Extraordinarily excellent service from Jessica Wood at Bridgefords in Chorlton. She kept us fully updated on progress and made useful suggestions to speed and ease the moving process. We recommend her, and thus , very highly for anyone intending to move home. Delighted!

Patricia · 24 October 2023

★★★★★ 5/5

Google

Trudie at Bridgfords dealt with lettings for 2 of my properties. Both experiences were great. Helpful and was always in touch with updates regarding the tenants who viewed the properties. Happy with the service as it was my first experience using an agent.

Laila · 24 October 2023

★★★★★ 5/5

Google

I chose Bridgfords in Chorlton because they were professional, competitive and have three in their letting team (Ava, Trudie and Charlotte), which, I believe, is more than most other letting agents in the area (certainly important in Covid times). I have not been disappointed, my property was let quickly and without fuss, I recommend them.

Craig · 24 October 2022

★★★★★ 5/5

Google

Muneer at Bridgfords Chorlton branch was absolutely fantastic, we would highly recommend. It was our first time buying a house in a really competitive area so we were a bit unsure of the process at first but Muneer helped us pretty much through every step of the process. Really honest and genuine guy and really good communicator. We wouldn't hesitate to use Bridgfords in the future. Kieran and Katie x

Kieran · 25 October 2019

★★★★★ 5/5

Google

I’ve been with Bridgefords for almost a year now and my experience has been fantastic. They take the majority of the pressure of being a landlord away from me with their fantastic communication and their brilliant portal. I deal a lot with Trudi who has been brilliant but I have to see they all are at Bridgefords. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Jim · 24 October 2021

★★★★★ 5/5

Google

Brilliant service from Ellie, Trudie and al the Team. Friendly, professional and rented my flat out within a matter of weeks, can fully recommend!

Paul · 9 October 2024

★★★★★ 1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023