Bridgfords Manchester reviews

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 5/5

Google

When i got in touch with the Agent i did not envisage how easy this would be at all. From 1st meeting Hannah to selling my home everything was seamless. Hannah was unbelievable through whole process keeping me up to date and sorting anything that needed doing whilst i was not in area. I would highly recommend Hannah and Bridgefords for anybody looking to sell in the area - many thanks once again!PositiveResponsiveness, Professionalism

Chouds · 27 August 2022

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 5/5

Google

Brilliant service over the phone from George, super easy process, every question answered with ease and very patient!

Jacques · 11 September 2026

★★★★★ 5/5

Google

We have recently moved after starting the process 2 years ago! So glad that we had a great team behind us, keeping us updated along the way! Big thanks to Richard, Sian, Sadaf and Hammad for all your help! Would highly recommend X

Beckie · 25 September 2024

★★★★★ 5/5

Google

Richard and his team were amazing from start to finish in the sale of my fathers house. Great communication and support I found Richard quick to respond and provided continual updates. I would highly recommend Bridgfords in Withington.

Shirley · 8 December 2024

★★★★★ 1/5

Trustpilot

They will try and squeeze as much money out of you as they can

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 27 June 2024

★★★★★ 5/5

Google

Spoke with George Garratt about a viewing and properties in my range, excellent and efficient call providing all the information I required

Alistair · 11 August 2026

★★★★★ 5/5

Google

Just wanted to say our experience of selling a property through Bridgefords has been a very positive experience. It started with John Crump who was excellent in terms of communication and advice. The day to day dealings were handled by the Withington branch. Sian the Branch Manager was very supportive and professional in all her dealings with us. We also had a lot of contact with Sadaf, Sales Consultant. Sadaf was extremely efficient with a very professional and friendly attitude, that made the whole process very smooth and she was a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Anne-Marie · 27 August 2021

★★★★★ 5/5

Google

Myself and my Girlfriend have had a nightmare trying to find a house in the middle of a global pandemic and just before Christmas. We had lost hope. We then found a flat we both really liked, Isabelle and Jessica made this possible. We found Isabelle and Jessica amazing, they both were really professional, responsive informative and was very helpful in ensuring we could take the house of the market in time for Christmas. If it was not for both of their hard work and efforts behind the scenes we do not know what we would have done! I am so grateful that Bridgeford's Estates Agents in Withington employee such helpful and understanding staff as it has made the whole process of moving out so much easier. I highly recommend anybody looking to move house should use Bridgefords Estate Agents and ask for Isabelle and Jessica as you will surely be in safe hands! Many Thanks, LiamPositiveResponsiveness, Quality, Professionalism, Value

Liam · 27 August 2021

★★★★★ 5/5

Google

Needed to find a new place to move to at relatively short notice. Found a flat with Bridgfords and spoke with Jessica to get more information about the flat. After a couple of day, Jessica was able to help out with everything I needed, helped answer the small questions I had due to my own inexperience in renting, and then passed me on to Isabelle to handle the rest. They both have helped a lot in this process, being very friendly and prompt with their help. The whole process could have been much harder, but it has felt like I've been guided through the process with all the support I've needed. Thanks to both of them for their support, it has definitely made the move smoother.PositiveResponsiveness, Professionalism

James · 27 August 2021

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

We’re really grateful for all the help Amy Noteman gave us while we were applying for and securing our property. She was friendly, supportive, and incredibly helpful throughout the whole process. We actually came in on a Saturday, and she …

Leo · 16 March 2026

★★★★★ 5/5

Google

Had a great viewing today with Amy Noteman. She was incredibly kind and took the time to show us every detail of the property without making us feel rushed. Her helpful attitude and knowledge made the entire experience seamless. Highly recommended

Nawaid · 16 March 2026

★★★★★ 5/5

Google

Bridgfords are really good and they have sold my property in few weeks time. I am thankful to Miss Sadaf (Sales Rep)for her assistance, she is really good at her work and has been very helpful throughout the selling of of our house and specially during covid period. Sadaf is good in communication , responds promptly as well as resolving any queries. I will recommend to get in touch with Sadaf at Bridgfords Withington Branch for any assistance.PositiveResponsiveness, Quality, Professionalism, Value

Mopuri · 13 June 2021

★★★★★ 5/5

Google

I cannot express how much Bridgfords helped with the selling process; at every given opportunity they went they extra mile to ensure that the house sale went through in text book fashion. I first made contact with Adam Gaulton after reading some good reviews, got a brilliant 3d walk around of the place, really nice, light pictures, and importantly Adam and the team (most notably Seeta and Hannah) did the work to get the right buyer through the door and then everything could possible do to ensure the sale went through efficiently. I don’t have a bad word to say about them and I couldn’t have asked for more. Thank you all!

Nathan · 13 June 2021

★★★★★ 5/5

Google

Thank you Bridgfords, thank you Sadaf! This was our first time buying property in the UK and we really received great support! As we had no experience with houses in England, we really looked at a lot of properties and we are very grateful to Sadaf and her colleagues for the patience they had with us. Sadaf was always on hand to answer any questions we had about buying a property and the process around it, we always felt we were being given very good, honest advice and the whole process went absolutely smooth! And the fact that we were also looked after in German language (thanks to Sadaf) was of course a huge help for us. Thank you for this excellent support, we can really recommend Bridgfords in Withington!PositiveResponsiveness, Quality, Professionalism, Value

Frank · 13 June 2021

★★★★★ 5/5

Google

Within one week of marketing my property Isabelle and Jessica found several new tenants for me and also kept me up to date of The Progression. Isabelle has been helpful and responsive throughout. Since Isabelle and Jessica took over the lettings team I have been very impressed with them both and I can only recommend them if you’re looking to market/ rent out your property, recently they have been finding tradesmen to carry out work on the property, checking the work to be out and liaising with myself to keep me on the picture regarding costs of work and time lines! Just what a landlord requires!!!PositiveQuality

Mark · 13 June 2021

★★★★★ 5/5

Google

Have used Bridgfords several times in the past few years while trying to find long term tenants for one of our buy-to let properties. Always had a first class service, special mention to Isabelle Tollitt, who has been extremely helpful in all the aspects of letting, and who managed to find a reliable and long standing tenant for our property. Can't thank her enough for great communication and customer service provided. All the paperwork was done very fast, all queries we had were answered in timely manner. So all in all - 5 star from us, we can recommend Bridgfords with no hesitation!PositiveResponsiveness, Quality, Professionalism

Tanya · 13 June 2021

★★★★★ 5/5

Google

We've not moved in yet, but we were so impressed by how efficient the process of viewing and securing a rental with Isabelle was. We were honestly ready for it to be a bit of an ordeal, but Isabelle had agreed our let with the landlord by the time we got home and was really responsive while we were sorting our checks and addressing a minor issue with the house (thanks also to Jess!) If this is the standard of customer service throughout our tenancy, we will be very happy with Bridgfords.

Philippa · 13 June 2021

★★★★★ 5/5

Google

I spoke to a lady called Amy she was really nice and helpful on the phone

Fidel · 11 September 2026

★★★★★ 5/5

Google

Very professional and helpful!! We were buying our first house and had no experience with the process involved. They helped us throughout the process, from our first viewing to handing over the keys. Special thanks to Sadaf, she showed us the property at our first viewing, been extremely helpful in pushing the solicitors, with multiple queries and keeping us up to date with every single update. Thanks to Hammad and Sian as well.

Aamir · 13 June 2022

★★★★★ 5/5

Google

The service was great. I spoke with George on the phone who was a great help and would definitely recommend.

Joe · 11 August 2026