Bridgfords Manchester reviews

★★★★★ 5/5

Google

From the initial valuation of my house to the final exchange of contracts and completion, Richard and his team at the Withington Office were friendly and professional. The property went live on Rightmove on the Wednesday evening, had a number of viewings over the weekend followed by three offers on the Monday. The whole process was seamless. Thank you.

Barbara · 27 July 2024

★★★★★ 5/5

Google

Had a great experience with this agent. Milly kindly walked me through every step and helped to secure a rental property making the whole process for smoothly

Darragh · 27 September 2026

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

Fantastic viewing and tenancy experience with Milly, who was incredibly informative, helpful, and arranged the entire booking with such incredible skill. I’m very grateful!

Grace · 8 October 2026

★★★★★ 5/5

Google

Milly Ali helped me secure my accommodation very last minute. she was very nice to talk too, super patient, and honest about the places she recommended

Kelvin · 20 September 2026

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 5/5

Google

Richard and his team were incredibly helpful throughout our purchase of our first property, answering any questions honestly and without delay, offering advice and being the perfect middle-man throughout. Richard helped to keep everything on track, and I don’t think we could have completed as quickly as we did without him and his team.

Alex · 23 August 2024

★★★★★ 5/5

Google

Definitely a 5 star rating along with a special shout out to Emma-Jayne Garland whose so relaxed demeanour and smile helped us through something we all dread- moving houses! She is very efficient and replied to all my queries-mails almost instantly!! Thanks so much for all your help Emma, wish you all the best in all that you do and as you continue to help out people in need like us... God bless! 😊

Alkesh · 13 June 2023

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 5/5

Google

Recently delt with Emma-Jayne & Briony from Bridgefords Withington branch. Both ladies were always only a phone call away and communicated excellently throught our dealings with them. Emails answered very promptly througout the day too. I really did feel that particularly the Withington branch made such an effort to keep me updated along the way and the transition into my new property as smooth as possible. Thank you both! Its is much appreciated

Chris · 13 June 2023

★★★★★ 5/5

Google

As a landlord living abroad I have recently moved my property to Bridgefords in Withington from another letting agency in Manchester and I have to say Bridgefords have completely changed my attitude to the entire industry. Every person I have dealt with there have been exceptionally professional, helpful, knowledgeable of their industry, responsive and vastly superior in everyway to the last company is used. In particular Briony Blanchard has been a wonderful help and I can not recommend this branch highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 27 August 2022

★★★★★ 5/5

Google

After looking for months for a new place we managed to get in touch with Bridgfords and Briony was lovely. The process did not take long and Briony was there every step of the way to ensure that it would go as smooth as possible, which it did. Whenever we have had a question she responds very quickly and help us out. Living there now she is still super helpful.

Asa · 13 June 2023

★★★★★ 5/5

Google

Ruari came round to value the house as we are still deciding whether we are ready to move. Although we have decided now is not the moment, Ruari was helpful, personable and informative. I can say that I will definitely be contacting Bridgfords when we do come to sell in 18-24 months. The customer service provided has so far been far superior than the other estate agents I spoke with.

Sarah · 13 June 2023

★★★★★ 5/5

Google

Richard was very helpful in the whole process of buying our first property through them. Very patient & understanding with the both of us and clear explanation of things we maybe didn't fully understand at first. Would highly recommend buying through this branch in general!

Luke · 5 November 2024

★★★★★ 5/5

Google

Isabelle, from Bridgfords Lettings in Withington, went above and beyond to assist my friend and I. She responded promptly to emails, while updating us with our progress with the same efficiency to which she responded to our emails; additionally, she was readily available to answer our questions over the phone - if we required assistance urgently. I would, without a doubt, recommend Isabelle -and by extension the aforementioned Lettings agents- to any of my friends looking for lettings agents in this area.

Byron · 13 June 2022

★★★★★ 5/5

Google

Isabelle has helped me out during the renting process , she is responsible , reply message very quickly , and helpful . She even replied my message during weekend , at night time and off work . i did rent some apartment before where the agent just ignored me , took few day to reply my message and being annoyed ,. But Isabelle is totally difficult , she is patient and helpful , answer all my questions and report all the process to me . She is a star .

Steph · 13 June 2022

★★★★★ 1/5

Google

Customer service needs to be worked on. As a tenant here I’ve noticed they rush you for your money; Isabella in particular did this - they constantly called and gave the excuse other people were interested in the property purely because they were under pressure to let. After hurriedly making the payment needed communication dropped. They are so hard to get a hold of with no clarity regarding the contract or safeguarding (fire alarm checks, maintenance etc). A written contract should be one of the first things agencies provide so you as a tenant are aware of what you are walking into but be have had no information, only had to take Isabella’s words; verbally. Unprofessional service. They do not even provide floor plans for their properties - this adds to their lack of awareness of what is going on. There is a lack of care for you as a tenant and your protection/right as a tenant - they barely perform their duty and only care when it’s time to take your money. Bridgford please work on your contracts and customer service - you need to do more for the tenants.

Nikita · 13 June 2022

★★★★★ 5/5

Google

I have used Bridgfords Withington Office to manage my rental properties for the last 2 years. The recent personnel changes- new manager Angela Anderson and her able assistant Jessican Nunn - have been for the better. Both are easy to contact in person at the branch or by phone and email and are providing a superb service. My tenants are equally happy with the service they receive from the branch and from Angela and Jessica. I would highly recommend Bridgfords and Angela and her team to any property owners for letting and management services and to any prospective tenants looking to rent a home.

Asit · 13 June 2022

★★★★★ 1/5

Google

Quite frankly the worst letting agents I have ever had to deal with. The google reviews cannot be trusted as they ask for a review when you move in - and once you've done that, the problems start. They are consistently rude, unhelpful and highly uncommunicative about any issues. The one called Isabelle is particularly nasty, will always shout over you on the phone and regularly tried to undermine our tenancy agreement by bringing prospective tenants over with no notice in the middle of lockdown, with no testing in place and going over the (legal!!) limits with number of people attending. She has no respect for us or the tenancy agreement and her attitude was absolutely appalling when we tried to bring up these issues. I don't understand how she is still working there. Our deposit has also not been returned to us for over a month, and after asking multiple times over we were told we never paid a deposit. Only after a month of us consistently ringing and emailing have they admitted that the landlord has the deposit, and that they can't or won't contact him. It seems that lies and deceit are common at bridgfords, they will be lovely to you when you apply for the property and once that has happened you will be dropped entirely. They lie about communications when they are clearly too lazy do anything about it themselves, and are only interested in getting your money from you. I can't even say they have bad customer service because there is no service whatsoever. Hands down the worst letting experience I have ever had in my life. Do yourselves a favour and never ever give these people your time or money.NegativeResponsiveness, Quality, Professionalism, Value

Ellie · 13 June 2022

★★★★★ 5/5

Google

Just want to give a huge shout out to all the people working at bridgefords in Withington. I have been struggling for 9 months to find a suitable home for me and my kids, so many people saying no for a unreasonable reasons. Then I came across bridgefords who dealt with my case in a professional and personal way that made me feel comfortable and looked after. I dealt with Isabelle who was absolutely amazing throughout the whole process of finding me a home. After securing one and that too falling through at the last minute Isabelle and her colleague Jessica helped secure me a last minute house that fitted all my needs! Isabelle and Jessica kept me posted throughout the whole process and worked around my hectic work schedule to get me into the property in time. They were amazing! I cannot recommend them enough and their service was exceptional.PositiveResponsiveness, Quality, Professionalism, Value

Saira · 13 June 2022

★★★★★ 5/5

Google

Amy and Ashley have been amazing with helping us obtain a property to move into. From dealing with us in the office to contacting us via phone and email and keeping us up to date with the process, they have both been fab. My partner and …

Samantha · 16 March 2026

★★★★★ 5/5

Google

From start to completion Bridgfords in Withington were superb and I would recommend anyone selling in the area to use these guys. Personally, I dealt with Sian and Richard and they were both brilliant. Knowledgeable about the area, gave great advice, always contactable and genuinely great to deal with. Thanks

James · 27 July 2024

★★★★★ 5/5

Google

We recently had the pleasure of selling our property in Fallowfield using Bridgfords Withington as our estate agents. Although this no fault of Bridgfords it was a very long drawn out process, the team were consistent, communicative and responsive. We would particularly like to thank Adam Gaulton and Hannah Cope for holding our hands, wiping our tears and in general being brilliant people. We would highly recommend anyone wishing to sell a property via this office….. thank you.

Gail · 13 June 2022

★★★★★ 5/5

Google

Georgia was the most wonderful and helpful estate agent we’ve met. She was extremely understanding of our situation, and was always within reach via phone or email had we had any questions. Within less than two days of meeting her, we have signed and secured a house for next year! Absolutely amazing work, thank you Georgia!

Jana · 13 February 2024