Trusted Agent profile · Manchester

Bridgfords Manchester reviews

★★★★★ Good

1,008 reviews across 3 platforms

416 Wilmslow Road, Manchester, M20 3BW

Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,008 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

565

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Bridgfords especially Ash. In all honesty previous team were unprofessional but Ash took our house on and has been nothing but helpful, professional and courteous. He has restored my faith back in Bridgfords.

Irram · 16 March 2026

Agent replied · 12 June 2024

Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

Bridgfords Withington offered a great service from valuation to completion. David performed the valuation. He didn’t oversell himself or the property and he was transparent about what he liked and what he thought could be improved prior to viewings. Wearing swimming pool-style shoe covers was a small but appreciated attention to detail. Viewings were block booked in a day and an offer was accepted a week after. James managed the completion. As well as chasing up the solicitors, he happily fulfilled other requests such as turning the heating on during the cold spell. Top service!

Robert · 6 December 2024

Agent replied · 9 December 2024

Thank you for your wonderful 5* review Robert! We're thrilled to hear that David and James provided you with top service from valuation to completion. Your kind words and recognition of their efforts mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Amy was very efficient in attending to our inquiries and made our tenancy process seamless. She was also very friendly during our phone conversations, which made the experience even more pleasant. Highly appreciated!

Temitope · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled to hear Amy provided excellent service and made your tenancy process seamless. Our team takes pride in delivering efficient and friendly customer experiences. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience with Bridgfords, really responsive and helpful. A special shoutout to george who was super friendly and kind, and especially patient as I was having troubles with my internet over the phone! Would definitely return to these guys as they seem like they are the best in the game. Thanks again George!!!

Sam · 27 September 2026

Agent replied · 11 October 2026

Many thanks for leaving us your amazing 5* review! Our team at Bridgfords takes pride in providing exceptional service to our customers. We're glad to hear that George went above and beyond to assist you. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a great experience with Milly from Bridgfords Withington،. She was friendly, polite and punctual, and took her time when showing us the property. She followed everything up professionally and was very quick and helpful when it came to arranging the contract. We really appreciated her support throughout the process. Highly recommended!

Arash · 7 October 2026

Agent replied · 11 October 2026

Thank you for your wonderful review! We're thrilled to hear that Milly provided you with such a positive experience. Her dedication to our clients is truly commendable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ash and his team were extremely professional and proficient. They managed to secure tenancy’s for all of my properties within 2 weeks!! Fantastic job guys, we will be using your team going forward!!

Younis · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to have helped you secure tenancy for all of your properties in just 2 weeks. Our team is dedicated to providing professional and efficient services to our clients. Kind regards, Lucy, Customer Feedback and Support Team.

3/5

Google

Largely positive experience as a buyer with generally good communication compared to the estate agent we were selling with. We did have a bit of an issue with communication when trying to relay specific issues found in our survey, and in the end had to speak to the seller ourselves to ensure he had full context. We also found sometimes our emails or requests weren't replied to once we got to later stages of trying to arrange the move in a chain. Rating reflects these elements of the customer experience. Moving is always a stressful experience, but Bridgfords have at least been one of the better estate agent dealings I've had over the years.

Ashley · 11 October 2024

Agent replied · 25 October 2024

Hello Ashley, Thank you for sharing your experience with us. We're glad to hear that you found our communication generally good, though we apologise for the issues you encountered. Please feel free to contact us at review@countrywide.co.uk if you have any further concerns. Best regards, Lucy, Customer Relations Team

5/5

Google

I sold my place through Richard, Millie and the rest of the team at Bridgefords, Withington and I couldn’t recommend them highly enough. I’m based in London, so I was worried about it being stressful, but thanks to their great communication and supportive attitude, everything went without a hitch. I’m now sitting in my new flat in London, bought with the proceeds of my sale (and then some…) and this would not have been possible without the team handling everything up North with great efficiency. Huge thanks, and bravo!

Mimi · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words, it means a lot to hear that we made your selling process stress-free and successful. We are committed to providing excellent communication and support to all our clients, no matter where you are located. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

First time going through a letting agent as a non student and it couldn't have been easier or smoother. Grace and Bryony in particular were so helpful, attentive and when I had copious questions about the contract (the only thing that difficult about the process was deciphering the jargon in the contract clauses) Grace was particularly helpful in talking me through what things meant and why they were in the contract. Every interaction with Grace and Bryony was a pleasure!

Toni · 4 October 2024

Agent replied · 25 October 2024

Thank you for sharing your experience with us Toni! We're delighted to hear that Grace and Bryony were able to assist you so effectively and make the process smooth. We appreciate your feedback and are always here to help with any future questions. Best regards, Lucy, Customer Relations Team

5/5

Google

Amy was very helpful in attending to our inquiries and she was friendly throughout the house inspection and whenever we called. She made the whole experience smooth and reassuring

Weyinmi · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! We truly value our customers and it makes us happy to know that Amy provided a smooth and reassuring experience during your house inspection. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amy was helpful at the viewing and had all necessary information

M · 11 August 2026

Agent replied · 11 October 2026

Thank you for your kind words, we are thrilled that Amy was helpful and provided all the necessary information during your viewing. We strive to provide excellent customer service, and we are glad to hear it was reflected during your visit. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really good experience. George was especially nice, very knowledgeable and informative.

Olivia · 11 August 2026

Agent replied · 11 October 2026

We are thrilled to hear that you had a fantastic experience with George at our business! We take pride in providing knowledgeable and friendly service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amy Noteman has been of great help. She helped us to find new tenant on short notice. I am really pleased with services provided by her. Thanks Amy 🙂 …

Neeraj · 16 March 2026

Agent replied · 16 April 2026

"Thank you so much for your kind words! We're delighted to hear that Amy provided exceptional service in finding a new tenant for you on short notice. Our team is dedicated to meeting our clients' needs and we're thrilled to have been of assistance to you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

George has been a great help!! I recommend him!!

Nazreena · 11 August 2026

Agent replied · 11 October 2026

We strive to provide exceptional service and are so glad to hear that George's assistance was helpful. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I've had a positive experience with renting a property through Bridgfords Withington. Everything was handled very professionally and Grace, my dedicated point of contact, was an absolute gem. Her supportive and approachable nature made the whole journey seamless and stress-free. She was always readily available to answer any queries I had, providing prompt and helpful advice. Would highly recommend Bridgfords for anybody looking to rent, by or sell a property in Manchester

Safwan · 15 December 2024

Agent replied · 29 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Safwan! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

They lied in the contract and blamed it on a new staffer misunderstanding things

We viewed a property which had been vacant for months. The property was dirty, wallpaper falling off the walls, an outdated kitchen, carpets soo dirty and dump they stank, mould on walls, overgrown back garden, a lot rubbish in the back garden left by previous tenants that we had to hire a skip to get rid of it. Half of the light sockets in the house were not working (and the electricals failed the Electrical Installation Certificate), the showers in the house didn’t work, neither did the boiler. The windows all round the house are single glazed, even the front door had was missing the letter box and so just had a huge hole in it. After we had moved in we also discovered holes in the roof which birds use as nests, and a leaking ceiling in the living room of all places. The letting agent emailed us that the landlord was going to fix everything, listing down all the issues, this forming part of the contract. Some things were to be fixed before we moved in and others within the first month. They rushed us to move in, however, when we moved in Bridgfords refused to complete the list of works around the property, stating that it was a MISTAKE on their part by a new employee who confirmed the list of work to be completed when the landlord only said he’d think about it. When we decided we would move and they’d pay for moving costs for misleading us into a contract they were never going to honour, and after reporting them to our MP and the Council, the landlord decided to fix a few things around the house. After that, it was all to hell. We have written and called countless times and they still maintain they are not in the wrong, and the landlord refuses to bring the property to standards. By the way, everything in the property is from when the house was initially built, that should tell you the condition of the house. Currently, we’ve been without heating or hot water for nearly a month, and with the change in weather, we are all nursing colds. The Stove and sink also don’t work and the landlord has refused to fix either. I only wish we had looked at the reviews before going with this letting agent. They are incompetent, terrible customer service (one staff even swore at my mum), and just all around awful to deal with. Please don’t use them at all, there’s a reason they only have a 2 rating.

Iz · 6 October 2026

5/5

Google

Amy was 5 stars I liked her honesty

Marcia · 11 August 2026

Agent replied · 11 October 2026

Thank you for your positive feedback! We are thrilled to hear that Amy provided you with an exceptional experience. Honesty is one of our core values and we're glad it shone through during your interaction. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Amy at Bridgfords Withington was nice and professional

Amal · 11 August 2026

Agent replied · 11 October 2026

Thank you for your kind review! We are happy to hear that Amy provided you with a pleasant and professional experience. Our team at Bridgfords Withington strives to give exceptional service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a great experience with George. He was extremely helpful, professional and supportive throughout the process. He took the time to understand my situation, answered all my questions patiently, and made everything much easier for me. I really appreciate his kindness and excellent customer service. Thank you, George, for all your help! Highly recommended.

Noor · 11 August 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

4/5

Google

Amy has been an absolute star, thank you for your help!

Molly · 11 July 2026

Agent replied · 11 October 2026

We are thrilled to hear that Amy provided you with exceptional service. We will make sure to pass along your appreciation to her. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We would like to thank Bridgfords Withington for the tremendous support they provided during our home purchase. They actively facilitated communication with the seller and saved us a great deal of hassle. The transaction is now complete, and we are very grateful to them.

Anjun · 8 October 2026

Agent replied · 11 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Amy Noteman was a massive help in letting my property she managed to let 9 rooms within the house, I would definitely recommend Bridgfords to friends her and Ash were a great help:)

Sahar · 9 January 2026

Agent replied · 14 January 2026

Thank you for your wonderful feedback! We are thrilled to hear that Amy and Ash provided exceptional service in letting your property. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

My call was handled by George, he was really easy to communicate with, very understanding of my needs, and went out of his way to offer viewings of properties I hadn’t expressed interest in that he thought would be suitable for me, a very great experience!

Jake · 20 September 2026

Agent replied · 11 October 2026

We are thrilled to hear about your positive experience with George! Our team prides ourselves on providing exceptional service and finding the perfect properties for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amy was very helpful

JJCMCFC · 11 August 2026

Agent replied · 11 October 2026

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bridgfords Manchester

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.

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