Every review we hold for the Malvern office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot praise the Malvern office staff enough!! From my very first contact about selling my house all the way through to our completion day they were so extremely helpful and supportive. Nothing was too much trouble. Particular mention and praise must be given to Liz Tully who looks after, guides and supports both buyers and sellers once an offer has been accepted. She truly is a Wonder Woman! Whatever the delay or hitch that arrises in any part of the chains (above or below), she will chase solicitors, agents etc and keep things moving.
I have absolutely no hesitation in giving this company the highest recommendation.
Sally · 8 June 2018
★★★★★ 5/5
GoogleI had a bad experience with another estate agent when I approached John Goodwin to sell my house. David Cox from the moment we met was reassuring and understanding. He listened without judgement to my concerns and my outbursts during the …
J · 15 April 2024
★★★★★ 5/5
GoogleThroughout the purchase of a property through John Godwin’s we found Henry Burlison Churan very responsive to our communications and queries and in liaising with the seller. He came across as both friendly but professional and made what is a rather stressful process as manageable as possible. Jo and Guy
Jo · 11 October 2023
★★★★★ 5/5
GoogleWe bought our house through Goodwins a year ago and are still reflecting on the value of the support Nick gave us during that difficult process. Oviously he was acting in the interest of the vendors but he was so helpful in the liaison and managing frustrating hold ups to enable us to move. We are so happy with our move!
Jean · 11 October 2022
★★★★★ 5/5
GoogleExceptional from the first call to the office at 5pm to the final moment of sale. Efficient, knowledgeable, helpful and a pleasure to work with - I would use them again!
Joycelin · 22 September 2024
★★★★★ 1/5
GoogleA waste of time I booked an appointment yesterday with them and arranged to met outside Malvern Links rail station. However when I chose to phone up today I was told that"we don't that " by another women also as I was coming on foot they couldn't even drive me from one part of the town to another(for the next viewing) really unfriendly and unhelpful the worst kind of BS spouting agent you could hope to deal with. To reiterate if I hadn't phoned them I would have been left waiting outside ML non the wiser.
Really snide women who took the call this morning ,sounded like she was talking with a plum in her mouth half the time and was clueless in local geography. Obviously just another bunch of expedient opportunists.
Avoid , since you could not trust what they say.
Green · 9 June 2014
★★★★★ 5/5
GoogleMy house purchase came through John Goodwin. Even though they weren't my acting agent in a sale. They kept me upto date with the purchase and where the sellers process was upto. There professionalism and helpfulness are second to none. If I ever decide to sell I will be using them as my agentsPositiveResponsiveness, Quality, Professionalism
Philip · 27 August 2022
★★★★★ 5/5
GoogleWe are extremely happy with the professionalism and courtesy of the John Goodwin team.
Tereza · 26 February 2025
★★★★★ 5/5
GoogleExcellent company to deal with, friendly and very efficient. We wanted to rent out our house, and within 1 week of advertising through John Goodwin we had 3 potential tenants, of which one has now rented the property. If you want your property rented out, this is the place to got to. Fabulous Service.
Philip · 11 October 2022
★★★★★ 5/5
GoogleJohn Goodwin have a great handle on the market in Malvern. They offer a professional service but are friendly and approachable at the same time. Hannah looked after us from start to finish. I would highly recommend John Goodwin, their local knowledge and appraisal of the market is very accurate. We achieved our sale within days of it going on the market as it was realistically valued.
Beverly · 7 June 2020
★★★★★ 5/5
GoogleAfter making little progress for over a year with a different estate agent I decided to change to John Goodwin and within a month I had accepted an offer . Well done Liz who organised this sale , from start to finish she provided a very efficient service . I highly recommend this estate agent .
Andrew · 7 June 2022
★★★★★ 5/5
GoogleMy girlfriend and I have rented our first home through John Goodwins. We weren't sure on how/what the process was, we just knew it was a flat we were looking for. The team were very helpful in guiding us through the process, looking forward to making our flat a home.
Dan · 11 October 2022
★★★★★ 5/5
GoogleI couldn’t recommend John Goodwin enough the team at the Malvern branch are brilliant!!
Everyone has been amazing and so helpful! Always so responsive!
Hannah, Nick, Colin and Henry!
Thank you all for everything you’ve done for us!!
We look forward to working with the team in the future :)
Zoe · 7 June 2022
★★★★★ 5/5
GoogleGreat experience from start to finish, can't recommend their diligence and communication highly enough!
Tom · 11 October 2024
★★★★★ 5/5
GoogleI have recently started renting a property through John Goodwin and have dealt with all of the rental team throughout the process. They were all fantastic and very helpful, they made the process from start to finish very quick but, still remained in a very professional manner.
Lauryn · 7 June 2022
★★★★★ 5/5
GoogleJohn Goodwin Estate Agents have provided us with a professional and friendly service over the last four years whilst managing our rental property. When we decided to sell the property they continued their excellent service keeping us informed every step of the way. I have no hesitations in recommending this estate agent for renting and selling properties.
Sarah · 7 June 2020
★★★★★ 5/5
GoogleJohn Goodwin sold my home in 2016. The team went above and beyond the call of duty to make sure the sale went through to completion. They even compensated for a shockingly poor online estate agent (who's name I wont mention) further down the chain. The feedback from viewings was prompt and their perseverance can only be commended.
Gavin · 8 June 2018
★★★★★ 5/5
GoogleNick from JG Malvern has provided us with expert local knowledge whilst we identify suitable properties to purchase in the area. I wouldn’t buy property from anyone else, it’s no surprise they have such an excellent local reputation. Highly recommend.
Duncan · 7 June 2022
★★★★★ 5/5
GoogleThankyou Ella' made a difficult time for me easier by being on the ball and efficient. No problems at all, always contactable, which helped too.
Darrell · 11 October 2023
★★★★★ 5/5
GoogleWe were buyers, but I was very impressed with the way they looked out for the vendors and supported us throughout the buying process.
Steve · 11 October 2023
★★★★★ 5/5
GoogleExcellent levels of engaging with the Customer, listening ,offering support and advice when required, the people of Malvern are fortunate to have John Goodwin's professional team on their doorstepPositiveResponsiveness, Quality, Professionalism, Value
Kate · 27 August 2022
★★★★★ 5/5
GoogleJohn offered me measured, informative, comforting advice on whether or not to buy during Covid. He was quick to respond and helped me analyse the best course of action. Thank you to the team.
Iska · 7 June 2021
★★★★★ 5/5
GoogleFriendly, helpful and knowledgeable staff. Our queries were always dealt with in a timely fashion which made our move to Malvern a positive experience.
Andrew · 11 October 2022
★★★★★ 5/5
GoogleGreat service received when I was looking for a home to rent when I moved back to the area. Very friendly, informative & approachable.
Emma · 11 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
