9 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerMad House sale
Excellent team, under Stuart Bass, who worked extremely hard ( over a 15 month period through difficult circumstances caused by our buyers!) Andrew grant were very professional and finally achieved the sale that we had hoped for.
.Matt Kent who was the agent who dealt with both our sale & purchase worked his "socks off" and my wife and I cannot praise him enough, well done Matt.
I would definitely recommend Andrew Grant, Malvern Branch, Estate Agents for both selling & buying property through them.
Donald · 7 December 2017
Agent replied · 2 January 2018
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerAn Agency for those with 'old fashioned values'
Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale, and with that came the whole spectrum of bereavement emotions that made the dismantling of our family home extremely taxing.
Stuart was considerate and supportive. The fact that the initial chain collapsed, due to problems further down the line, only prolonged the stress and it was some time before the last offer eventually reached Completion. Now that it is over, I can say that Stuart acted in the most gentlemanly fashion - unlike some of the other agents we met - over what turned out to be a very long period of time.
At my time of life - and I am sure there must be so many people of my age who like me, enter the world of Estate Agents. For us, this moment is crucial and is often about providing for the last part of our lives. Unlike younger folk who have the potential of future earnings, if it goes wrong, the situation is un-retrievable. My generation has a legacy of the old-fashioned principles; that of kindness, a straightforward approach and decency, only to find that these values no longer seem to apply to the practice of so many Estate Agents.
However, I can personally testify to Stuart Bass being an exception to this trend and would therefore recommend Andrew Grant (Malvern) to all..
Stephanie · 3 November 2017
Agent replied · 14 November 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerFast House sale with excellent service
Having had difficulty in selling my property in Malvern Wells I chose Andrew Grant to re-market the property for me. They were thorough in their preparation of marketing media, confident in their ability to sell the property and were very enthusiastic,
As the property was empty, it was important that the agents' representatives who took client viewings were experienced and motivated and Sarah Hempstock (Sales Valuer) ensured me that this was the case and convinced me to use Andrew Grant.
Within a month or so the property was sold subject to contract.
Reeves · 21 September 2016
Agent replied · 5 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents Seller1st class service-the malvern team gave our sale 100% effort-
Matt/Stewart /Hannah (due to problems at bottom of chain) had to work extremely hard over a lengthy period to realise our sale--kept us fully informed and were true professionals throughout --
William · 4 December 2017
Agent replied · 2 January 2018
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerBest available local Estate Agent
Excellent initial contact for valuation & description of complete Services offered. We were professionally advised as to Guide Price, also the viewing service was realistic & suited our own needs. The Presentation of the house details, especially the photographs, were of a high standard. We were kept up-to-date with viewing appointments and advised clearly of realistic offers. An excellent service was offered throughout the selling period.
Alistair · 14 November 2017
Agent replied · 2 January 2018
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerExcellent service
We had a characterful Victorian property to sell. We knew that the size and location of the house would limit our market. We were very pleased with the way that the marketing was managed. Especial praise for the sales person at the Malvern Office and to the viewing / vistor manager on site. Both worked very professionally to secure a sale. As with many houses in this area of Malvern, it took some time to sell. Over a year of efforts brought a successful conclusion to our task.
Martin · 16 February 2016
★★★★★ 5/5
View Agents SellerVery efficient and friendly service
The agents were very helpful in relation to my sale. Regular checks were made by the agents on my empty property and I recieved reports..
Anthony · 21 March 2017
Agent replied · 6 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents SellerA quick, stress free sale.
The whole team was friendly, efficient and professional with great communication. From start to finish a smooth, easy, stress free service.
Henry · 18 September 2015
★★★★★ 5/5
View Agents SellerExcellent service and communication
Samantha · 25 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.