5 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsMatthew brought a smile to my face during a very stressful time
Matthew from Andrew Grant Malvern was great the whole way through the process. He was the only person who bothered to ring up on our 'completion day' to make sure we were okay as he hadn't heard anything and therefore hadn't been able to give us the keys.. We ended up homeless for the night with no where to go but Matthew and the team managed to bring a smile to my face during the most stressful 24 hours I have ever had and for that, I am very grateful!
Charlotte · 27 July 2016
★★★★★ 2/5
View AgentsPoor service.
Andrew Grant Estate Agents were very poor in the service that they provided in the purchase of our new property. They did not seem to know what was going on as it was with the Receiver. In the end, we just had to abandon Andrew Grants and go straight to the Savills, the Receiver. As we purchase property often through business, we deal with many of estate agents in and around Malvern and Ledbury who know us as easy going buyers so it was particularly disappointing to get such service.
Chris · 16 February 2016
★★★★★ 5/5
View AgentsBuyers Review
I have just completed on a new property and have found Andrew Grant staff to be very helpful, personable and polite. Next steps were clearly explained and the sale went through smoothly and stress free. They gave me great advice in terms of contacting a mortgage broker and appointing a conveyancer and surveyor. All concerned were extremely professional and efficient.
Elisabeth · 25 October 2016
Agent replied · 8 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsProfessional team
My wife & I were very impressed with Andrew Grant who made every effort to ensure our purchase went through as quickly as possible. From the very first viewing the agent made the extra effort to wait until my wife could get back from work. The sales team were very professional, helpful and friendly and kept us constantly informed of progress. They made the purchase happen in extra quick time from viewing to handover in just one month. Would highly recommend them to anyone looking for a quality service in Malvern.
Alexander · 26 July 2016
★★★★★ 5/5
View AgentsOutstanding Service!
My partner and I were extremely impressed with the service provided by Andrew Grant Malvern. As first-time buyers, we were completely new to the property market and we were so grateful that Andrew Grant were supportive and informative throughout the whole transaction. From showing us around our first house to handing us the keys upon completion, they provided outstanding service with a smile. And now my partner and I can enjoy our very own little home together!!
Lisa · 5 July 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
