Merryweathers Maltby reviews

★★★★★ 1/5

Google

Please do not take into account all the fake reviews about this Merryweathers branch, I can only review the sales side of the business and there's 3 words that come to mind.. ruthless, corrupt and unprofessional. Any word of advice for any first time buyer, if the property you are interested in is up with this company.. walk the other way or do everything you can to contact the buyer directly wether it be through solicitors or other means. All the sales staff aren't bad, but this specific individual we had dealings with was not human, nor had a heart. Completely bad to the bone.

Yas · 15 January 2022

★★★★★ 1/5

Trustpilot

Rude and obnoxious. Avoid!

I’m absolutely appalled at my treatment these past few months by merryweathers. I’ve been renting a furnished flat for 18 months… after a few broken appliances and promises of repairs I decided I had had enough and handed in my notice. My fridge freezer (that was here when I moved in) broke last month, as a full time working single mum that lives hand to mouth I obviously don’t just have a few hundred pounds laying around to go out and purchase a brand new one. I contacted the estate agents and the landlord basically said he couldn’t help me on that one, along with a broken oven that I’ve been waiting for to be fixed for over a month. I have always paid my rent in full and on time. However I had to make a decision to pay my rent or buy a new appliance in order to keep food in my 3 year old daughters mouth. Obviously I chose the latter as anyone would. They even had the cheek to tell me after the landlord refused to replace it that “if I bought a new one I wouldn’t have to leave it when I left” well obviously? I wouldn’t have weather I was told I could or not!Long story short I had a very rude phone call today from Collette. I told her I would be able to pay next week when I get paid as I physically did not have the money in my account right now, she didn’t even let me explain my circumstances before actually SHOUTING at me down the phone, saying do you think we would make you wait a week for your bond back. I’m a 27 year old woman with enough going on and do not need some woman shouting at me down the phone because my rent is going to be a week and half late! I’m actually disgusted at how this woman spoke to me today when I asked for her name she told me Collette and repetitively told me she was the manager. Probably knowing I was to lodge a complaint. I’m sorry but just because your the manager does NOT give you the right to speak to people, especially paying customers, however you see fit. Stick your bond where the sun don’t shine, I’ll have the keys back to you asap and will ensure I and anyone else I encounter NEVER use merryweathers ever again. Maybe take a quick minute in future to think about how tough some people may have it at the moment before adding any more stress into their lives. Absolutely disgusting.

Paige · 17 December 2021

★★★★★ 5/5

Google

Kept fully updated of the progress, excellent communication from the ladies. Would definitely use Merryweathers if I was selling my property.

Trish · 17 April 2024

★★★★★ 5/5

Trustpilot

Excellent. Friendly and professional

Merryweathers picked up the pieces from another agent who I felt let me down. They sold my property within 24hrs of it being listed with them. I can’t fault the help or the comms throughout, they are very friendly but always professional. Thanks all!

Mike · 29 June 2022

★★★★★ 1/5

Trustpilot

disgusting communication

Me and my partner being new to renting we’re hoping to be dealt with as any other potential tenant, but first of all we were messed about with viewing a property, she gave me a date for just under two weeks away from the date id called, which when i went to check the listing it had said that it had been taken off the market, when i went to rebook this viewing for closer i was told that I was lucky to get this viewing and I was the last one. we loved the house so we instantly put in an application (along with other applicants), but the house is only as good as the estate agents, the communication from merryweathers is abysmal and frankly very disappointing as they are a fairly well known agents within my area. I had to chase this up over weeks which i should’ve been contacted rather than having to chase it up myself. Under a month later we still haven’t heard anything, if i was to guess they went with someone else as tenants and were too lazy to inform us, absolutely disgraceful communication. me and my partner are a young couple as well so i’m to believe that there was some age discrimination in this. work on better communication as a company, it’s absolutely shocking that we have waited almost a month with the only communication being me chasing it up.

Grace · 8 December 2021

★★★★★ 5/5

Google

As a first time buyer I found the experience exciting, stressful and overall a very emotionally up and down experience. My saving grace came in the form of Emily Booth. She was very reassuring, …

Marie · 22 April 2023

★★★★★ 1/5

Trustpilot

This company should shut down

Do not use this company they just cost me the sale of my house because they marketed a house without 2 signatures they only had 1 put it on the market hoping to get the 2nd the property had a court order matrimonial dispute on it they went breach of court order still no signature we actually was told Friday they admitted it shouldn't have been put on market we have spoken to 4 estate agents they all said they broke the law not getting 2 signatures to sell it a lawyer has told us the are now liable to costs after 6 months of been sold we now got extra stamp duty £1750 to find another searches survey and solicitors to buy again plus houses gone up £15000 since April total extra cost to me £20000 now extra to find and pay due to there fault I was told on 1st Oct don't expect to move this month mortgage offer runs out in 5 weeks extra £750 with new valuation cost that's merryweather see you in court asap you not getting away with this

Shaun · 3 October 2021

★★★★★ 5/5

Trustpilot

First class service

Merryweathers Sheffield branch recently sold our property. The service was excellent from start to finish. We can thoroughly recommend using Merryweathers. Would just like give a special thank you to Josh Gascoyne for all his help and advice. A true professional.

Neal · 9 May 2018

★★★★★ 5/5

Google

Speedy and helpful service so far!! Myself and my partner feel like we are in good hands! Would highly recommend!

Kelly · 20 March 2024

★★★★★ 5/5

Trustpilot

Fantastic service from Sue Worthington…

Fantastic service from Sue Worthington and her colleague, Hannah. Made my elderly mother's purchase of her new home as straightforward as possible. Regular, clear communication and a genuine empathy and desire to achieve a good outcome for all parties.

Truddi · 2 September 2022

★★★★★ 5/5

Google

Excellent service and communication from start to finish, very user friendly, nothing too much trouble. Highly recommended !!!

Michael · 20 March 2024

★★★★★ 5/5

Trustpilot

Mathew and Tasha you are an amazing…

Mathew and Tasha you are an amazing team. Your level of professionalism and good customer service is out of this world 🌎 which is I don't mind having you looking after my property after buying it through you.

Prosper · 27 July 2022

★★★★★ 1/5

Trustpilot

0 customer service!

I called up on Saturday the 25th at 11am to chase up a email enquiry I sent threw zoopla. The lady who answered the call was quite rude and when I explained I was just calling to chase a email enquiry i sent she answered "we get so many enquiries through zoopla we hardly check them". The property we where enquiring about was not available for viewings and I was then told they do not know when the property will be available. To top it all off, I was then offered a alternative property that we wasn't even eligible for.

Miss · 25 July 2020

★★★★★ 5/5

Trustpilot

Merryweathers Maltby

I just want to thank your Estate agents in securing the property of 6 Morrell st for me.Special thanks 👍 goes to Emily Booth, very professional and thorough.I also like the In house package she introduced me to.Delwyn

Delwyn · 20 May 2022

★★★★★ 5/5

Google

Rented a property in Braithwell through the Maltby Branch from Oct 2015 to March 2019 . From the moment we walked through the door of the branch until the moment we handed in the keys before we moved into our new purchased property the support , customer service and professionalism of the staff has been commendable . We would like to mention Emma Jenkinson in particular for her cheerful , friendly and efficient response when contacted and her effervescent personality which shone through during the periodic inspection visits .

David · 20 March 2020

★★★★★ 5/5

Trustpilot

Excellent service from Maltby office

Excellent service from Laura, Shelley and Emily at the Maltby office. Kept up to date with all developments promptly. Thank you very much, your support and assistance was greatly appreciated at such a stressful time.

Bruce · 18 July 2022

★★★★★ 1/5

Trustpilot

We placed a bid on one of the houses…

We placed a bid on one of the houses they were selling (after we viewed it) and they phoned me back, telling me the owners have accepted our offer. They then sent me an email, where they confirmed that our offer has been accepted. My mother brought all the neccessary documents into their office 2 days later. One day after this, we received another call and merryweathers told us, the owners have now accepted another offer and won't sell to us. Disappointing and unprofessional. Only one more day later and we would've had to pay money for our solicitor already. Never doing business with them again. Thank goodness there's lots of other real estate agencies out there.

Jasmin · 14 October 2019

★★★★★ 5/5

Trustpilot

Merryweathers have been more than…

Merryweathers have been more than helpful and professional throughout the sale of our house - can highly recommend them. Special thanks to Eileen and Anthony who made it all much easier process. thank you

Mrs · 1 May 2018

★★★★★ 5/5

Trustpilot

A friendly professional service from…

A friendly professional service from start to finish. Great communication too. Made the purchase stress free for us. Would highly recommend the lovely staff from Merryweathers. Thank you all. 😊 Justin & Stevie

Justin · 9 September 2022

★★★★★ 5/5

Trustpilot

Excellent estate agents

Excellent estate agents. Josh was extremely helpful from start to finish keeping us updated throughout the process of the sale. I would recommend this company to anyone wishing a pain free transaction.FIRST CLASS

Christopher · 23 March 2018

★★★★★ 5/5

Trustpilot

What an incredible team at the Maltby office! Thank you, thank you

What an amazing service I have received from Emma, manager, and Shelley, negotiater, in the few months it took to sell my 2 properties from beginning to end. Throughout this period,they were highly professional, efficient , effective communicators, thorough, respectful, knowledgeable, Every question, however small,was speedily answered. It was a streamlined, personal service which made the process of selling houses nearly stress free and even enjoyable!Recommending a high quality solicitor and professionals to quickly do reports was a very welcome bonus.A fantastic estate agency serving Maltby and surrounding areas.

Ann · 5 November 2018

★★★★★ 1/5

Trustpilot

i have been renting for over 2 years…

i have been renting for over 2 years with merryweathers and i confirm they should rename it mentalweathers. they turn up every 3 months to inspect the property they let themselves in if your not in.my boiler is broken and i have not had any heating or hot water for 5 days now i have called them twice i have called in office twice and i have filed in an online falt form and they have called me once but still no one as called to fix the boiler. in their correspondence they say i must not decorate with out permission even though my flat looks like it was painted by the salvador dali school for the blind.

Richard · 31 October 2018

★★★★★ 5/5

Google

Shelly was very helpful sold our property in the coronavirus. She was very supportive. Kept us up to date. Would definitely recommend Merryweathers at Maltby.

Shirley · 20 March 2021

★★★★★ 5/5

Google

A huge thanks to all the team at Merryweathers Maltby who helped us with the purchase of our first home. Very friendly and professional service.

Stevie-Jean · 20 March 2023