Trusted Agent profile · Maldon

Holden Estate Agents Maldon reviews

★★★★★ Excellent

294 reviews across 2 platforms

15 High Street, Maldon, CM9 5PE

Holden Estate Agents's office in Maldon, at 15 High Street, is rated 4.9 out of 5 across 294 reviews on two platforms, including 245 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

245

Reviews on Google

This office

Facebook logo

4.8 / 5

49

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holden Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maldon office, from every platform, shown as written. First names only.

5/5

Google

Great service from Holden's, especially Amy who was in touch weekly! We felt that Holden's were working in the best interests of both parties and no question went unanswered.PositiveResponsiveness, Quality, Professionalism

Selina · 25 August 2022

Agent replied · 6 July 2023

Thank you Selina, I am really pleased to hear that you liked our weekly updates! Phil Cumbers Director

5/5

Google

Holden were always quick to provide us with updates and able to answer any questions thrown at them. When things would go quiet, we could always count on them to chase any potential queries with solicitors or to reassure us that everything was in hand. We won't be selling anytime soon as we have found the home of our dreams - however, if we ever reach the point where we will be selling this property, Holden will be the estate agent we use.

Nick · 6 July 2022

Agent replied · 6 July 2023

Thanks Nick!

5/5

Google

We have just bought our first home and Holden Estate Agents have been brilliant throughout what has been a long and stressful process. They are very transparent, efficient and professional. We felt respected and this is something we really appreciate. I would like to add that it has been an absolute pleasure to work with Amy, as she is amazing. She is very knowledgeable and professional and has always been in contact with us throughout the process, offering advice and answering our questions. We would highly recommend Holden Estate Agents to anyone who wants to buy a property, we have no experience of selling or renting with them, but based on our interaction I would bet that they do a great job in terms of selling and renting properties as well. Thank you. Adriana & Mircea

CineAltcineva1 · 6 July 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave this review

5/5

Google

From the moment Holden come round to quote for marketing our house, I knew they were the perfect estate agent for us. They are extremely professional with a wealth of knowledge of the Maldon area and were more than happy to answer my 1001 questions, which were not all sale related. Our house sold within a week of being on the market and we obtained the price we were looking for. Our sale did not go without hiccups but Holden were in constant communication with us and chasing the other estate agents in the chain and solicitors to ensure the process could go as smoothly as possible. Holden's were friendly and gave good advice to us throughout the process. I wouldn't hesitate to recommend Holden and they are definitely good value for money.

Kristina · 6 July 2022

Agent replied · 6 July 2023

Thank you Kristina, your review is much appreciated.

5/5

Google

We have just bought our first home and Holden Estate Agents have been brilliant throughout what has been a long and stressful process. They are very transparent, efficient and professional. We felt respected and this is something we really appreciate. I would like to add that it has been an absolute pleasure to work with Amy, as she is amazing. She is very knowledgeable and professional and has always been in contact with us throughout the process, offering advice and answering our questions. We would highly recommend Holden Estate Agents to anyone who wants to buy a property, we have no experience of selling or renting with them, but based on our interaction I would bet that they do a great job in terms of selling and renting properties as well. Thank you. Adriana & Mircea

Addie · 29 April 2022

Agent replied · 28 April 2024

Thank you for taking the time to leave this review

1/5

Google

Absolutely disgraceful service!! I called to enquire about a property I was interested in viewing and spoke to one of the directors Ryan Holden who was extremely rude and wasn't interested at all in organising a viewing, he was hugely insulting. There is no need for this sort of behaviour when simply making an enquiry about a property. It doesn't even deserve the 1 star but I'm unable to put the post up without it.

Madhurika · 7 July 2019

5/5

Google

In dealing with the estate of my late mother, Ryan and his team, including Phil, were both sympathetic and helpful. Regular contact was maintained, with helpful and timely advice being provided at each stage of the sale process.

Roy · 28 February 2024

5/5

Google

Holden Estates are a class act and a true representation of how an estate agent should operate. If you are moving house in the Maldon or Heybridge area then you should use them! My move started just before Covid hit and during a time that no one had ever experienced before they really made the process as smooth and as least stressful as possible. Everyone that I spoke to was fantastic but a special mention has to go to Amy who really stuck her neck out on a number of occasions, was really responsive and genuinely had my best interests at heart. I would not think twice about using them again and would recommend them to all my friends and family. My move completed in December 2020 and I couldn't be happier with the experience with Holdens. Thanks!PositiveResponsiveness, Quality, Professionalism

Doug · 25 August 2021

Agent replied · 6 July 2023

Thanks Doug

5/5

Google

Buying and selling a house in a pandemic could of been a very scary and isolating experience. However Holden estate agents certainly made sure that it wasn't! From the beginning of the process Darryl's professional and encompassing approach ensured that we were all safe right from the valuation through to the coordination of the viewings. Every sale and purchases experiences bumps in the process but Darryl's professional and calm approach ensured that issues were resolved. As a customer we felt in very safe hands. Thank you!PositiveProfessionalism

Melanie · 25 August 2021

Agent replied · 6 July 2023

Thank you for such a great review, Melanie. Phil Cumbers Director

5/5

Google

We have just completed on our sale with Holden acting as our estate agent. The whole team is brilliant - these aren't the easiest times to be conducting business I am sure but everyone carried on in the most professional manner. They take the time to get to know their clients so that they don't waste anyone's time by arranging pointless viewings. They are straight forward to deal with, give honest advice, and very easy to talk to. We haven't moved house for almost 18 years so really appreciated the help and guidance we received. We had some hiccups along the way but every time I had a concern my mind was put to rest with just a phone call. Their high reputation is well deserved - honest, polite, professional, not at all pushy (not the stereotypical picture of an estate agent!) and a local firm which was important to us. I would absolutely recommend these guys without any hesitation at all. Thanks to all at Holden Estate Agents - we are now living in our dream home thanks to your services.PositiveResponsiveness, Quality, Professionalism, Value

Adele · 25 August 2021

Agent replied · 6 July 2023

Good morning Adele, many thanks for taking the time to leave such a positive review, this is certainly much appreciated - good luck in your new home!

5/5

Google

Ryan was good to work with, kept us updated throughout the process. Dealt with difficult questions and made sure both parties were happy with the result.

Sean · 6 July 2022

Agent replied · 6 July 2023

Thanks Sean.

5/5

Google

I recently had a well known estate agents let me down 15 mins before they were due to visit. I gave Holden estate agents a call as i was looking for a valuation on my home to be done, they were polite, helpful and totally willing to give me advice. On the day of the valuation the gentleman took all precautions of covid, ie mask, keeping his distance and not touching even a door handle, he was also polite and cheerful and happy to advise. When I decide to sell they will definitely be my choice to sell with.

Karen · 6 July 2021

Agent replied · 6 July 2023

Hi Karen, thank you for your review, we are certainly taking every precaution in the current climate and look forward to assisting you when the time is right.

5/5

Google

We asked several agencies to value our home, and while we were tempted to go with one of the larger companies for national coverage, we decided instead that the personal service on offer at Holden would give us the best chance of a good sale. We were impressed with the time and effort made on our behalf, with a large number of viewings and several offers. We had a few hiccups at our end along the way and appreciated the fact that the team at Holden were always available to help and give us advice, even at weekends. Everyone we dealt with there was professional, friendly and helpful, which made the experience far less stressful than it could have been.

Kay · 6 July 2021

Agent replied · 6 July 2023

Hi Kay, many thanks for taking the time to leave your positive review, which is very much appreciated.

5/5

Google

Just bought a property through Holden's Estate agents. They were super helpful and friendly all the way through, from arranging a viewing within 2 hours of our call, to answering all our questions in simple easy terms, to liaising with the seller on dimensions in the kitchen to allow us to purchase white goods in advance of moving (Shops not open due to lockdown). Holden's have been the stand out company in our experience of buying our new house and I would not hesitate to use them if / when we decide to move again.

John · 6 July 2021

Agent replied · 6 July 2023

Thank you so much for this great review! Phil Cumbers Director

5/5

Google

We have recently purchased a property through Holden Estate Agents and we are so impressed with their high standard of service. Considering the difficult times we find ourselves, Amy and the team kept us updated right until the end. They were continuously on the ball and were always happy to help with any questions or queries we had. We would highly recommend and would definitely use them again.

Zita · 6 July 2020

5/5

Google

Holden's did an excellent job of marketing our property and took time to get the best photos and made the effort to thoroughly describe each room and the gardens. Our sale was secured but unfortunately the chain below fell through 3 times. This was an extremely stressful time and the team did everything they could to resecure the chain and keep us updated throughout. As moving day approached they went above and beyond ensuring that we had access to the keys as soon as possible.

Nina · 26 May 2024

5/5

Google

Having previously purchased the property through Holdens, I was already familiar with their high level of service, so it made sense to use them for the sale. The whole team were quick, efficient and always friendly, keeping me updated at …

Sophie · 14 October 2025

5/5

Google

Darryl, and the entire team at Holden Estate Agents, acted with the upmost integrity and professionalism for the purchase of my property in Maldon, Essex. The warmth, professionalism and care that was provided meant I was reassured and incredibly well informed throughout the process. The big, and smaller details, were all executed to a standard far beyond my hopes and expectations. I can't sing their praises more highly!PositiveResponsiveness, Quality, Professionalism

Elliot · 25 August 2022

Agent replied · 6 July 2023

Thank you Elliot, what a great review. We really do appreciate it. Phil Cumbers Director

5/5

Google

Holdens guided us through the selling of a probate property with compassion and from the first meeting with Darryl, we knew this was the agent/company we wanted to entrust the sale of the property to. He showed enthusiasm, experience and expertise throughout. He also went above and beyond in sourcing and arranging workmen when needed as we live a fair way from the property and this avoided us having to travel to and fro too much. Thoroughly recommend

Francheska · 26 May 2024

5/5

Google

I cannot fault Holden Estate Agents service. Their reassuring guidance, common sense approach and excellent communication to selling my home made the whole process far less traumatic than I ever thought it could be. It is also of note that every time I speak to him, my buyer tells me he can't believe how helpful they've been to him.

Mike · 18 July 2023

Agent replied · 28 August 2023

Thanks Mike!

5/5

Google

Quite simply blown away by the help and professionalism given to us by Holdens, genuinely a great service and a company I have and will continue to recommend there are very few companies who just get it right but Holdens do it with ease! I have been informed and updated at all points and could not be happier with service and result they have gotten for us when selling our family home.

Lyle · 20 August 2024

5/5

Google

This is the second time I've used Holden estate agents to see a property. Each time they have been very friendly, attentive and quick to respond to any queries. I would recommend them and certainly use them again

Lauraine · 14 October 2025

5/5

Google

Phil and Amy at Holdens are excellent and I would thoroughly recommend them to anyone selling or buying their home (they dealt with both for me). I am pleased I didn’t go for the cheaper option with my sale as I personally feel that they more than covered their fees by using their knowledge and experience in the negotiations and keeping the chain moving. They kept everyone in the chain informed throughout and nothing was too much trouble (even after the sales had gone through). Would definitely use them again. Thank you both, we are very happy in our new home!

Caroline · 7 July 2019

Agent replied · 6 July 2023

Thank you for your kind words Caroline, very much appreciated.

5/5

Facebook

A big thanks to Phil and the team at Holdens in Maldon for seeing through the sale of my house during lockdown. The team is always friendly, polite and professional, and very dedicated. I particularly thank them for their tenacity during this long, roller coaster transaction. Their advice and reassurance was very welcome during this difficult time. Great team, highly recommended.

Bob · 15 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Holden Estate Agents's Google reviewsLeave Holden Estate Agents a review

Questions about Holden Estate Agents Maldon

Has Holden Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Holden Estate Agents, Maldon won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.