Trusted Agent profile · Maldon

Holden Estate Agents Maldon reviews

★★★★★ Excellent

294 reviews across 2 platforms

15 High Street, Maldon, CM9 5PE

Holden Estate Agents's office in Maldon, at 15 High Street, is rated 4.9 out of 5 across 294 reviews on two platforms, including 245 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

245

Reviews on Google

This office

Facebook logo

4.8 / 5

49

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holden Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maldon office, from every platform, shown as written. First names only.

5/5

Google

Absolutely fantastic estate agents right from the get go! Phil and the team were extremely helpful, always providing excellent customer service, friendly team and actually answered the phone unlike others. All enquiries & concerns dealt with in a polite manner.

Keighley · 24 November 2024

5/5

Google

We chose Holden Estate Agents to sell my late father-in-law's property because we purchased a house through them in 2018 and respected how hard they worked for the seller. Darryl (and his fabulous team) haven't disappointed this time around either - we have been given excellent advice and support from valuation of the property to the completion date being given. We are incredibly grateful to Darryl et al for their expertise, knowledge, and their calm and positive attitudes through what has been quite challenging at times. We highly recommend Holden Estate Agents, and whilst we hope to remain in our home, we would definitely use them if we were considering selling/buying again.

Debrajane · 7 August 2023

Agent replied · 28 August 2023

Thank you for your Kind words, Debra

5/5

Google

Fantastic service from the team at Holden’s. They are the only agents to use in Maldon Ryan and the team went above expectations and supported me through a difficult personal situation. I couldn’t have done it without them .

Katie · 1 December 2024

5/5

Google

I haven’t used an Estate Agent for 20yrs and a lot has changed since my last purchase but Holden’s and in particular Amy impressed me with her knowledge of the area and also her great communication and support for me as a purchaser. She liaised with everyone to move the sale along when it hit some bumps and Amy and the team at Holdens really made me realise how valuable a good Estate Agent is when going through this quite stressful process. I can highly recommend them and they deserve every bit of the great reputation they already have.PositiveResponsiveness, Professionalism

Caroline · 25 August 2021

1/5

Facebook

Before listing with Holdens, it was suggested that I buy the photos from my current agent, as they were good photos. I duly paid £200 for them only to be told by a different member of the team that I would be better off having new photos! I was then told to remove my property from the market over Christmas and relaunch it in January only for this suggestion to be contradicted by another member of the team. The house was listed from October to mid January with only one call from the agent in the whole almost 3 months. In the end my house was sold for the asking price by the original agent after zero leads from Holdens. They talk the talk but clearly the team members don’t share the same ideas - I could not recommend.

Niki · 30 January 2025

5/5

Google

Holden's have been fantastic from start to finish with helping us buy our first home. The process is always daunting but they were helpful from house viewings through to completion. When we started looking at houses we went to multiple estate agents, but Holden's process of helping us look at houses was far better than the others. Once we had started the process of putting in an offer and all the steps that follow, no question was dismissed or belittled, only friendly and helpful advice came our way. They were supportive through every step. We cannot thank them enough for their support in buying our first home and we would highly recommend them!

Hannah · 7 May 2023

Agent replied · 6 July 2023

Thank you Hannah!

5/5

Google

Quite frankly - this estate agent was outstanding. The best we have ever used. Professional , curious and extremely helpful. I would especially like to thank Darryl Humphreys for his exemplary conduct and the help and assistance offered.

Nice · 28 October 2024

5/5

Google

Cannot thank Phil and the team enough - especially Darryl and Amy who worked so hard in what was a very difficult chain. Not all estate agents are the same - these guys care and are true to their word and I wouldn't hesitate to recommend them. Thank you to all at Holdens!

Emma · 7 July 2019

Agent replied · 6 July 2023

Thank you Emma for your kind review. All the best to you and your family in your new home

5/5

Google

Cannot recommend Holdens enough. Daryl was great to work with- the communication was brilliant throughout and he updated us and guided us through the process. Have already recommended to friends and family and will definitely use again

Natasha · 18 October 2024

5/5

Facebook

I would 100% recommend Holden to anyone! We are just coming to the end of buying and selling with them. It feels like we have had our own personal P.A. to guide us all the way through. We have mainly dealt with Amy and she has been fantastic, constantly contactable and always gets back to us. She has been the link between the solicitor, our buyer, the property we are purchasing and the mortgage broker, so we have felt very well looked after. There have been some hiccups further up the chain but Amy has always been the one that has chased and solved the problems. Holden have taken the stress out of moving as much as is possible and we would not hesitate to use them again in the future. Everyone in the team has been extremely polite and even if they haven’t been dealing with our sale directly they have always endeavoured to help in any way that they can. A huge thank you to Amy and the team for making moving exciting and not stressful! Curtis and Hannah.

Curtis · 25 October 2020

5/5

Google

I cannot recommend Holden Estate Agents enough! My selling experience was hit with lots of problems with the chain collapsing which was extremely stressful, and immediately Holden were straight back on to arranging viewings and finding a new buyer for me! The communication was fantastic, they were always contactable, professional and friendly! I wouldn't have been able to trust anybody else with the sale they were just amazing! Thank you again for helping us secure our dream home!

Emma · 9 January 2025

5/5

Facebook

Excellent service, everyone we dealt with were so helpful- always went above and beyond for us. No question was too much. They remained professional at all times and kept us updated throughout the whole process. As first time buyers we did not find the process at all daunting and that’s down to the help and support from Holden (particularly Amy and Phil) who would take their time to explain certain aspects in more detail if we were unsure about anything. 10/10 fantastic customer service, thank you so much!

Natasha · 30 June 2020

5/5

Google

An enormous thank you to the team at Holdens, especially Phil, for their assistance with the sale of my parents home. The team were professional and flexible and did an amazing job of photographing the property and then promoting it on social media etc which was imperative in the current climate. Phil provided us with invaluable advice and communicated with us regularly throughout the process, can’t recommend their services more highly.PositiveResponsiveness, Quality, Professionalism, Value

Vicky · 25 August 2021

5/5

Facebook

I actually received what I needed for the most important thing in my life from the team at Holden's. After 3 failed attempts with local agents who promised everything and didn't deliver the 'minimum' that was in their control - screening prospective buyers and covering the obvious querks with our property. From the first call to the office, to Darryl arriving at our home I felt finally we would have a business to suit our needs. He listened and advised, had done his homework before he got there and then the service continued with excellent back up from Amy. She was attentive and respectful of our journey to this point (nothing to do with her but a huge factor for us) and was so helpful 'managing' our emotions and questions realistic and not; with a professional manner you seldom find. Fast forward through brexit, elections, buyers pulling out at the last stage, 2nd sales and finally COVID-19 Holden's team closed the sale for us and allowed our lives to continue. A massive thanks to the office team with a special mention to Darryl for his stabiling advice and Amy for holding our hands through the process of selling our home.

Nigel · 15 April 2020

5/5

Google

We are in the process of buying a house and had it not been for Amy Rolfe reaching out I don't think we would have exchanged so quickly! Amy's help has been vital in this process, and I truly don't think we would be at this stage had we not had her support. She truly has gone over and beyond, especially as we are first time buyers, explaining the process and providing informative updates. This is more than the current estate agents we have been dealing and it just shows that with not be direct clients, Holden Estates still care about everyone in the process. If we were to ever move and buy a property, I would be giving this company a call first. Thank you again Amy for everything!

Becky · 7 December 2022

Agent replied · 6 July 2023

Thank you Becky, I am so happy to hear Amy helped in your buying process and in turn you taking the time to leave this review.

5/5

Facebook

Just completed the sale of our Maldon property today with the help of all at Holdens. From initial contact to completion in only 8 weeks ! great work team. Many thanks to Ryan for initial chats and explanations and to Amy for the bulk of the work with occasional updates from Darryl and Phil. Remarkably stress free and worth the fees, especially considering we now live in Orkney ! We managed to combine a planned trip south with popping in and doing any of the necessary paperwork. Thanks team !

Russell · 11 December 2019

5/5

Facebook

We have used Holdens a number of times now to buy and sell and have been very pleased each time and highly recommend using them as well as Neil Coombes who again arranged our mortgage. We were kept up to date all the time with the sale and purchase and everything seemed to flow and went through quickly. Thank you to Ryan and Daryl especially who showed us around and helped to find a house which was in our range and suitable for us, the house that we purchased was recommended by Ryan which was perfect! We are so pleased and happy with our new home and highly recommend using Holdens. Thank you to all the staff at Holdens for making moving home feel easy and so less stressful!

Andy · 4 December 2019

5/5

Google

Very professional, very clear and very honest. Rally changed my idea of estate agents ;). Ryan, Darryl and the whole team were very very helpful. Even when it came to my buying process, which wasn’t their responsibility, they really helped. From the beginning, it was clear that they are not going to promise too much or exaggerate to try and sell themself. I always felt welcomed when I rang, to ask a question or get an advice. I really recommend Holden if you want to sell your house!

Shay · 16 November 2024

5/5

Google

As a first time buyer, I couldn’t have hoped for a nicer estate agent than Ryan who helped me through every stage, helped me to understand the process and put the work in to ensure the purchase went through smoothly (keeping on at my solicitors!).

Curtis · 14 December 2025

5/5

Google

My first time buying experience was a absolute pleasure with Holden Estate Agents. Their communication was brilliant from the day I requested to view my property to even after completion. I couldn't thank them enough.PositiveResponsiveness, Quality, Professionalism

Lorna · 3 April 2025

Agent replied · 6 July 2023

Thank you Lorna

5/5

Google

Holden's have been fantastic from start to finish with helping us buy our first home. Our big thanks to Phil, Ryan & Darryl for their friendly service. Holden’s will be our go to for selling or buying a property as we like their friendly approach and honesty.

A · 29 January 2024

5/5

Google

We felt confident that we would be given help to find the right property for us and this proved to be true. All communication was efficient and friendly with the office and we were able to book and arrange viewings promptly and easily. From start to finish we were given such good service and only had to ask a question and it was answered. I would recommend them to anyone without hesitation.

Jean · 22 June 2023

Agent replied · 6 July 2023

Thank you Jean, your review is much appreciated.

5/5

Google

Really amazing experience with Holdens, Harry and Phil were fantastic with communication and explaining the process to us as first time buyers. Made the process seamless and stress free.

Sophie · 3 December 2024

5/5

Google

Holden Estate Agents have been fantastic. We bought a property through them and they have gone above and beyond to help us ensure exchange and completion went smoothly. We even ended up asking them for advice and support with our own sale even though they were not our agents. Their communication was excellent and they were always very professional. We would definitely choose them as our agents next time and recommend them to friends and family.

Sarah · 16 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Holden Estate Agents Maldon

How many reviews does Holden Estate Agents Maldon have?

Holden Estate Agents's Maldon office has 294 reviews across two platforms: 245 on Google, 49 on Facebook.

What is Holden Estate Agents Maldon's rating?

Holden Estate Agents Maldon is rated 4.9 out of 5 across all 294 reviews, and 4.9 out of 5 on Google from 245 reviews.

Has Holden Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Holden Estate Agents, Maldon won Trusted Agent.

Where is Holden Estate Agents's Maldon office?

Holden Estate Agents Maldon, 15 High Street, Maldon, CM9 5PE.

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