Holden Estate Agents Maldon reviews

★★★★★ 5/5

Google

We originally decided to sell our house through Holdens as Ryan provided the most realistic valuation on our house and we liked his straight-talking advice on what work the house needed (and didn't need) before going on the market. We've found Ryan and his team to be professional, approachable and highly knowledgeable and have always been on hand when we've had questions or needed help. Ryan has been an enormous help in not just selling our house, but with negotiations on the house we were buying and his pro-active approach has made our move possible. We wouldn't use any other agents after our experience and would rate Holdens 5 stars without hesitation.

Natalie · 7 December 2022

★★★★★ 5/5

Google

The team at Holdens made a difficult process much easier. From the initial 'consultation' with Ryan, to the photograph and drawing up details process with Phil to the eventual sale (and purchase), they always made us feel like we were in safe and honest hands who were working in our very best interests. At all times, Phil and Amy communicated with us, answered countless questions with patience and helped to move the process along. They were always repsonsive to emails or messages if we were ever unable to get hold of them immediately. I can honestly say that the team at Holdens go above and beyond what estate agents usually do and I wouldn't sell again with anyone else.

Claire · 9 September 2022

★★★★★ 5/5

Google

Holden was my first choice as I had them before for my previous sale and I liked the way that they are friendly. This time time they were excellent in adapting in way of communicating as I am deaf and cannot hear on the phone. They, particularly Amy, made themselves approachable and had the knack of being friendly and professional in their dealing with me. I recommend them to anyone who wants honest, approachable and professional team.

Sarah · 7 December 2022

★★★★★ 5/5

Google

Holdens have helped us a number of times over a 19 year period. Most importantly they have always been honest and professional in all aspects and made what can be a very stressful and exhausting time a lot easier. Many thanks to Ryan and the team.

Lee · 14 November 2025

★★★★★ 5/5

Google

We have just moved my elderly parents and bought the property with the help of Holden Estates. We are so grateful for the exceptional service we received from Ryan and his team from start to finish. Ryan went over and above in helping us, clearly explaining costs, the whole buy/sell process, the area my parents have moved to. He was always available to answer our multiple questions in laymen's terms so my parents and us were clear. If anyone is thinking of moving I would highly recommend using Holden Estates.

Jackie · 6 July 2022

★★★★★ 5/5

Google

I have recently purchased a property through Holden's & I cannot recommend them enough. Amy has been amazing, from the first point of contact when arranging the viewing all the way through to completion, the communication was outstanding & made the whole process much less stressful. Amy is very knowledgeable and remained professional throughout, nothing was ever to much, even after my 100 requests to access the property :) Thank you so much Amy, I will most defiantly be in touch in the future.

Sophie · 6 July 2022

★★★★★ 5/5

Google

From the very first contact, right through to completion, Darryl, Amy and the team have been highly professional, proactive, supportive and helpful. Communication has been outstanding and the level of service remained the same high level throughout the whole process with regular updates to keep us aware of what was happening. The team were always very thoughtful and took lots of time to explain everything and always tried to help wherever they could. I would not hesitate to recommend Holden's to anyone who needs the services of an estate agent.

Alan · 6 July 2022

★★★★★ 5/5

Google

Holdens were exceptional from both a selling and purchasing point of view! We were blown away by the level of excellent communication from them, the transparency of the chain and the reassurance we needed at times. What makes their service outstanding is the ongoing excellent service once the offers had been accepted. Holden's never once dropped their service levels, they were maintained from start to finish which was the most important part for me, as from previous experience once an offer has been accepted - agents seem to leave you to it and give the odd update here and there. In summary, I couldn't have been happier from the service we received from Holden's and they will always have my recommendation!

Natasha · 6 July 2022

★★★★★ 5/5

Google

First class service from start to finish. The quality of property details and the virtual tours that the agent prepares are of a high quality. Communication has been professional, friendly and very clear with all members of the team that I have spoken with. Arranging viewing is done efficiently and with text message confirmations provided. Sales Progression is so often underestimated but Holden provide the same level of attention to this as the sales process itself. I received regular updates throughout the process without the need to chase. I have no hesitation in recommending Holden Estate agents; they are without doubt the best estate agent that I have dealt with

David · 6 July 2022

★★★★★ 5/5

Google

Thoroughly recommend, and Phil is an absolute pleasure do deal with. Thank you for another smooth transaction.

Dennis · 11 October 2025

★★★★★ 1/5

Google

Tried to arrange an viewing ,we were met with hostility and rudness.The estate agent did not seem to be interested in showing us the property in fact he seem to do every thing he could by saying that the property was in poor condition and it was on a busy road he said it was not worth him getting in his car driving over showing us around if you are wasting my time. He also question our finacial situation implying we could not afford it even though he did not fully know our financial situation. His attitude made us not want to view. Very poor service ,rude and there are other bad reviews. not worth the one star you have to give to post review.

Paul · 14 February 2026

★★★★★ 5/5

Google

Holden's went above and beyond helping us with our property sale. Always available to provide support and guidance, gave honest and direct advice on the best way to maximise the value and was committed to us every step of the way. They were invaluable in smoothing over negotiations, chasing up solicitors on our behalf and planning ahead for each step to avoid potential pitfalls. Having Holden's handle our sale wasn't just about doing some marketing and collecting a fee. It was like having a fully invested partner in the process every step, from day one right through to completion and beyond.

James · 14 February 2026

★★★★★ 5/5

Google

Buying a house can be overwhelming, but this estate agent made the experience much easier. They were knowledgeable about the market, honest in their advice, and always available when I needed clarification. Their professionalism and calm approach really stood out, especially during more complex stages of the purchase. Thanks to their dedication, I’m now happily settled in my new home. I truly appreciate all their hard work and would gladly use them again in the future.

BETMY · 14 March 2026

★★★★★ 5/5

Google

Excellent service, everyone we dealt with were so helpful- always went above and beyond for us. No question was too much. They remained professional at all times and kept us updated throughout the whole buying process. As first time buyers we did not find the process at all daunting and that’s down to the help and support from Holden (particularly Amy and Phil) who would take their time to explain certain aspects in more detail if we were unsure about anything. 10/10 fantastic customer service, couldn’t fault them!PositiveResponsiveness, Professionalism

Natasha · 25 August 2021

★★★★★ 5/5

Google

Holden Estates were professional and reassuringly friendly throughout the whole process. From the initial meeting we were impressed by their knowledge and guidance on how to proceed. The setup was painless and the photos made out house look fantastic which I am sure led to the number of viewings and ultimate sale of our property. Throughout the peak of the COVID pandemic we were receiving updates and correspondence that helped us feel in control and assured of what was going on. I would very much recommend Holden estates.PositiveResponsiveness, Professionalism

Dan · 25 August 2021

★★★★★ 5/5

Google

Holdens managed the sale from beginning to end, communicating with everyone in the 7 strong chain with many problems within it. They always called when they said they would even if nothing had changed with weekly updates to appraise us of delays, timescales etc. We always felt we were important and that we were their only customer, nothing ever seemed too much trouble, we were absolutely delighted with the service we received and cannot recommend Holdens highly enough to anyone willing to listen

Steve · 6 July 2021

★★★★★ 5/5

Google

I used Holden Estate Agents 10 years ago when Darryl assisted us with buying a new build. Remembering this I had no hesitation in returning to them to sell my family's home after my Mother passed away. I was kept up to date throughout the process and from sale to completion took about 3.5 months.

Cheryl · 11 July 2026

★★★★★ 5/5

Google

We had a fantastic process buying our first home with Holden. There were delays with the purchase (no fault of Holden but rather mortgage and solicitor delays) but Darryl was fantastic, helped us get our dream house and kept us updated and excited throughout it all, as well as being patient with us when things were taking their time! Was so pleased with the whole experience of buying with Holden.

Chelsey · 25 September 2024

★★★★★ 5/5

Google

From start to finish, with both sale and purchase, we experienced a high level of support, care and honesty from these guys. Worked with integrity to fully empathize our complex situation to guide us through the most difficult, stressful months of negotiation and completion. Their professional ability where communication and honesty were most appreciated and respected, acknowledging their help went far above and beyond their call of duty. We have since recommended to friends and family, we would thoroughly recommend!!! Special thanks to Ryan and team…

Jane · 6 July 2020

★★★★★ 5/5

Google

The advice and service was 5 star. I had dealings with a number of staff members and all responses were positive and acted on promptly. Some negotiations took place when I was absent from the UK with a 12 hour time difference. This presented no problem and the out of normal hours communication was appreciated. Darryl and Ryan were my prime contacts.

Kenneth · 7 March 2023

★★★★★ 5/5

Google

The advice and service was 5 star. I had dealings with a number of staff members and all responses were positive and acted on promptly. Some negotiations took place when I was absent from the UK with a 12 hour time difference. This presented no problem and the out of normal hours communication was appreciated. Darryl and Ryan were my prime contacts.

Ken · 5 March 2023

★★★★★ 5/5

Google

Moving house during Covid was a nervous time but Holdens were amazing at putting us at ease through the whole process. The viewings were managed well and we felt safe at all times, the agents were really helpful and knowledgeable and we felt in reliable hands throughout. Really impressed with the service and would definitely use Holdens again! Amy was a star and kept in contact with us regularly. Thank you!PositiveResponsiveness, Professionalism

Amy · 25 August 2021

★★★★★ 5/5

Google

We purchased our first property via Holden Estate Agents, Ryan and his team were incredibly helpful throughout the process, keeping contact professional, whilst also caring and approachable. We would have no issue in recommending the team at Holden to other prospective buyers, or in fact sellers, as they worked effectively to achieve the aims of both parties throughout the transaction.

Harry · 22 November 2024

★★★★★ 5/5

Google

Right from the outset, we found everyone in the Maldon High Street office to be helpful and friendly, with Darryl Humphreys in particular standing out. All in all, Holden's proved to be a terrific bunch of people to do business with, and we highly recommend them. Phil Cumbers viewed our house in Maldon, and we were immediately impressed with his down-to-earth manner and shrewd appraisal of the property. His assessment turned out to be spot-on, and he and the Holden team very quickly found a couple of potential buyers. After a short period of negotiations, and with sensible advice from the agents, we proceded to a satisfactory sale, for which my wife and I are extremely grateful.

David · 11 October 2025