Trusted Agent profile · Maidstone

Wards Staplehurst reviews in Maidstone

4.7

★★★★★ Excellent

172 reviews across 2 platforms

31 High Street, Staplehurst, TN12 0AD, Maidstone, TN12 0AD

Wards's office in Maidstone, at 31 High Street, is rated 4.7 out of 5 across 172 reviews on two platforms, including 50 Google reviews rated 4.8.

Google logo

4.8 / 5

50

Reviews on Google

This office

Trustpilot logo

122

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wards give excellent Customer Service

Wards have been very efficient, very professional and we have had excellent customer service from all of their staff that we have dealt with - Graham, Emily , Freya, Shane , Grace and Adam.

Garry · 4 September 2025

5/5

Trustpilot

Tina Styance @ Wards

Tina Styance @ Wards Maidstone helped me not only on a professional matter, but a personal matter too. Always on hand to chase and take my call, credit to the branch. Definitely saved a few weeks off the transaction, cheers Tina!

Charlie · 21 May 2025

5/5

Trustpilot

Kirsty - great customer service.

Kirsty, thanks for your great customer service and assistance today. Thank you for sorting the issues out so very quickly and professionally. This is very much appreciated. Martin Terrell

Martin · 8 September 2025

5/5

Google

Stuart and his team are professional, friendly and very efficient. I wouldn't use anyone else to sell my home.

Alex · 10 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Trustpilot

Excellent and honest service

An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.

John · 5 October 2025

5/5

Trustpilot

Great experienced

Brandon Boyd’s support and encouragement gave us the confidence to believe we could secure a full mortgage, with amazing help from Dave Vitler -Mortgage Matters.

JC · 11 September 2025

2/5

Trustpilot

WRONG COUNCIL TAX BAND

WRONG COULCIL TAX BAND..

Roland · 12 March 2026

5/5

Trustpilot

The team was excellent

The team was excellent.

Malik · 5 March 2026

5/5

Google

Jen, James and Jen at Wards Staplehurst have been amazing. We changed agents and they have delivered on everything they said - an order within 3 viewings and an impressive proactive approach to getting us over the line on a painful few days trying to exchange. I cannot recommend them highly enough. Thank you!

Suzanne · 10 October 2021

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent

5/5

Trustpilot

I have found MariaMedding very helpful

I have found MariaMedding very helpful. During whst is always a stress ful occasion , selling s property.

Della · 3 October 2025

5/5

Trustpilot

Hillfield Villas

We have just exchanged on an excellent property we bought through Wards of Tenterden.

Karen · 17 October 2025

5/5

Trustpilot

We have just sold our flat in Folkstone…

We have just sold our flat in Folkstone with Wards, after unsuccessfully with another local agent.

David · 19 September 2025

1/5

Trustpilot

complete waste of 20 weeks

As another reviewer said, it has just been a complete waste of 20 weeks!

Ggb17 · 18 September 2025

5/5

Google

The team made buying our first home a breeze from start to finish. All of our questions were answered quickly and fully and the same helpful and friendly attitude was maintained throughout the whole journey. Would 100% recommend the Staplehurst branch, especially the lovely Katie!

Tori · 10 October 2021

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Good experience

I just sold my property through wards.

Tony · 8 October 2025

1/5

Trustpilot

Totally unprofessional

Bob · 9 September 2025

5/5

Google

Excellent service received from Chase, nothing was too much trouble for her in helping us search for our forever home even liaising with other Wards branches and agents on our behalf to book or amend viewings

Lee · 22 March 2024

5/5

Google

James found us the most perfect house. All the staff at Wards have been fantastic and really helpful - would definitely recommend.

Max · 10 October 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

A friendly & professional team, great customer service too!

Jade · 10 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Rating only, no written review.

Pavlo · 23 March 2022

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Rating only, no written review.

Jennifer · 10 October 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Rating only, no written review.

Graham · 10 October 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Staplehurst

How many reviews does Wards Staplehurst have?

Wards's Maidstone office has 172 reviews across two platforms: 50 on Google, 122 on Trustpilot (across the whole business).

What is Wards Staplehurst's rating?

Wards Staplehurst is rated 4.7 out of 5 across all 172 reviews, and 4.8 out of 5 on Google from 50 reviews.

Where is Wards's Maidstone office?

Wards Staplehurst, 31 High Street, Staplehurst, TN12 0AD, Maidstone, TN12 0AD.

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