Wards Loose reviews in Maidstone

★★★★★ 5/5

Trustpilot

Highly recommended

I can't thank the team, and in particular Debbie Ludgate for the kindness shown to my parents in helping them navigate their sale. Stressful at the best of times but when later in life, and with me some distance away I am so grateful for the time and care taken to explain things and the general tone of communication. Highly recommended with thanks to both Debbie and Steve

Jay · 25 October 2023

★★★★★ 5/5

Trustpilot

Helpful and professional

Helpful and professional. Maria and her team helped us out a lot. We were visiting from out of town and keen to see as many places as we could while were in the area. She listened to what we were looking for and did her best to show us places that met our needs. She also shared her local knowledge of the area which was a very nice touch. She was great at facilitating the viewings all the way through the contracts being signed and was diligent in answering all our questions and concerns. Finally when I collected the keys on move in day, she presented me with a welcome gift with some goodies inside. She also followed up a few times to see how we were settling in and if there were any teething problems she could help solve. Really great service! :)

Happy · 27 October 2022

★★★★★ 5/5

Trustpilot

Excellent service from Wards Estate…

Excellent service from Wards Estate Agents! (Gillingham branch) from the beginning to the end, I would like to thank Bradley Fray,Kim Batchelor and Jenny Stubbs for their amazing service and help! Kim always made sure she kept us informed on the progress of the property purchase.I Highly recommend Wards of Kent!! Thanks to the whole team!Nana&Henry

Nana · 29 June 2024

★★★★★ 5/5

Trustpilot

We have recently just sold our current…

We have recently just sold our current property and purchased a new home through ward and partners through there scheme with Matthews Homes . We have been working with the Sales Advisor Tracey Gammon throughout our journey. The service and expertise in by Tracey has been exceptional and Tracey can not come highly recommended enough . This has truly been a five star service !!

Justin · 2 January 2024

★★★★★ 5/5

Trustpilot

Faultless experience once again

I have dealt with Laura and her amazing team for a number of years now and can’t fault their professionalism and knowledge.Tessa has recently dealt with finding a new tenant for a rental property for me.I only had a gap of a week between tenants which was down to Tessa’s conscientious approach to finding the right tenant and ensuring that checks/inventory etc were carried out smoothly and efficiently. She was at the end of the phone from start to finish with invaluable advice.I will continue to use Wards in the future and would have no hesitation in recommending them to other landlords.

Gaynor · 21 October 2022

★★★★★ 5/5

Trustpilot

We recently bought a house through…

We recently bought a house through Kings Hill branch. Conner was so helpful throughout the entire process, very professional and always wanted to help me where he could. Nothing was too much trouble for him. If we ever want to buy again I would definitely return to Wards and use their services as they are all very polite and welcoming in the branch.

Vicky · 25 January 2024

★★★★★ 5/5

Trustpilot

…Great service

Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.

Linda · 18 March 2026

★★★★★ 5/5

Trustpilot

Brad at Wards

Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent

Happy · 11 October 2024

★★★★★ 5/5

Trustpilot

The whole team at wards is brilliant…

The whole team at wards is brilliant from initial contact to after sales. They have been helpful, informative and very professional throughout. In addition they have often gone that extra mile, for instance, by hand delivering my contract to my solicitors. This is my 6th property purchase and I can say without hesitation they are the best. Well done all around, especially Natalie Wood and Debbie Ludgate. Thank you all.

Frank · 4 July 2023

★★★★★ 5/5

Trustpilot

Rachael Ruocco-Buchanan

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

Dane · 16 April 2026

★★★★★ 4/5

Trustpilot

Stress-free process

If I could give this company or my negotiator more stars then I would. I recently used Wards to help me with the property that I was so very fond about and Josie Sampson was very helpful, thorough and professional with my application process. It was a stressful process but also VERY worth it. Thank you Josie for helping me find the right place.

Florise · 21 November 2023

★★★★★ 5/5

Google

The Loose branch of Wards have been very helpful during our search for a new home. Ava has been professional and polite and has knowledge beyond her years. Thank you to all the staff for your help and we have no problems recommending Wards of Loose to any prospective clients.

Mal · 13 August 2024

★★★★★ 5/5

Trustpilot

Wards of Kent letting division

Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.

Jane · 16 September 2026

★★★★★ 5/5

Trustpilot

Hardworking and approachable

Alex, Leanne and Ollie at Wards Tenterden were a great source of support during our lengthy and stressful purchase. Managing communication between us and our seller, they did a great job of managing expectations and keeping all parties in the loop. Additionally, they also helped keep pressure on other parties involved, agents/solicitor/etc., in the process to help keep those lines of communication open. When we finally collected our keys, it was a bit like a celebration!

Tom · 2 November 2022

★★★★★ 5/5

Trustpilot

A Faultless Display

I was looked after so well by Wards of Rochester that I had to write a review. I big special mention to Debbie and Judy. Without their help we would not have secured the purchase of our lovely family home. With that in mind I decided to continue to use them for the sale of my own property. Professional, enthusiastic and thorough, throughout the whole process. Wouldn’t hesitate to recommend. Thank you so much. Danny.

Danny · 7 December 2022

★★★★★ 5/5

Trustpilot

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

Tobias · 17 August 2026

★★★★★ 5/5

Trustpilot

The whole experience from meeting…

The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade

MR · 31 July 2026

★★★★★ 5/5

Trustpilot

From the moment we met Kenny at wards…

From the moment we met Kenny at wards in gravesend I knew I wanted him to sell our house he was out there with his words and means what he says! I like that! Straight up! Thank you for making things so straight forward and introducing us to Tanisha also at wards who's been really lovely and kept us updated all the way! We've delt with wards with 2 sellings now. Thankyou for making things tick nicely 👌

Nicola · 11 March 2026

★★★★★ 5/5

Trustpilot

This is our second time using Wards and…

This is our second time using Wards and Partners, Loose office and we could not recommend them enough. The communication was great from all staff. Vicki, Abbie and Amy were on hand to deal with any queries. We were fortunate to sell our house quickly and part of that was Vicky understanding the house and those who it would be most suited to it. Thank you for everything.

Chris · 18 June 2023

★★★★★ 5/5

Trustpilot

Lovely House Viewing Experience

Keryn showed us around a beautiful property on Saturday- We were really impressed with her knowledge of the period property and the little less obvious details she pointed out- we were also struck by her genuine nature and very human approach to the showing. It was unusual to have a people-centred outlook shared by an estate agent, so very impressed with this agent. Although the property wasn't the one for us, but the agent really impressed us.

Camille · 16 March 2026

★★★★★ 4/5

Trustpilot

Sam Wilmer was extremely helpful

Sam Wilmer was extremely helpful and professional in dealing with the tenancy problems. My only complaint would be the difficulty getting through to the right contact sometimes when telephoning Wards.

Susan · 2 March 2026

★★★★★ 1/5

Trustpilot

Poor service

To start with, we had to do the majority of our viewings ourselves, as they never had anyone available. Then they recommended a buyer, for less than we wanted. Convinced us they were a good buyer, then after the house was off market for two months we found out the buyer was never in a position to proceed. Didn't have stamp duty. Wards are supposed to vet buyers, that's what we pay them for. Would not recommend.

Nigel · 9 March 2026

★★★★★ 5/5

Trustpilot

Walderslade Branch - Buying & Selling

'Time is the most valuable commodity' and a key takeaway from my Wards of Walderslade experience is they are willing to give you as much of theirs as they can. Kenny George (Snr Branch Partner) and Sam Bahia (Snr Marketing Consultant) never put a property forward that did not meet our requirements and always made themselves available to us throughout the buying and selling process. The house hunting road was bumpy , but the quality of service was not and with the additional support and efforts of Keiran Zwolinski and Kim Batchelor we have now found the right home to start our new chapter.

Edward · 19 January 2022

★★★★★ 5/5

Trustpilot

Amazing Service from Start to Finish

Wards New Ash Green: Terri and her team have been amazing supporting the recent sale of my mum's house. They dealt expertly, patiently and warmly with both myself and my mum as well as being extremely professional and on the ball with all other parties involved. Special mention for Michelle who helped navigate some tricky issues as part of her Sales Progression. Can not rate them highly enough.

Nn · 10 May 2023