Trusted Agent profile · Maidstone

Wards Loose reviews in Maidstone

4.7

★★★★★ Excellent

1,784 reviews across 2 platforms

Loose Green, Loose Road, Loose, Maidstone, ME15 0AA, ME15 0AA

Wards's office in Maidstone, at Loose Green, is rated 4.7 out of 5 across 1,784 reviews on two platforms, including 63 Google reviews rated 4.4.

Google logo

4.4 / 5

63

Reviews on Google

This office

Trustpilot logo

1,721

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amy understood exactly what we were…

Amy understood exactly what we were looking for in a property, she was professional and friendly, explaining the details on every property she showed us around and arranging the viewings in a good timely order to suit our day.We would not hesitate to recommend Wards for selling and purchasing.

CSM · 26 April 2023

1/5

Trustpilot

God knows how they sell any houses

God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.

Robert · 10 May 2022

Agent replied · 22 October 2024

Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director

5/5

Trustpilot

Brilliant services from wards

Brilliant services from wards, highly praise Tom Dodd and the team.

Victor · 17 March 2022

5/5

Trustpilot

I was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things

Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones

Thatayaone · 4 August 2023

Agent replied · 22 October 2024

Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.

5/5

Trustpilot

Thanks to SHANNON

Thanks to SHANNON, Wards came out on top for us, always polite and helpful.

A · 2 July 2023

Agent replied · 22 October 2024

Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.

5/5

Trustpilot

We made use of Wards in Hythe and…

We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .

Keith · 7 April 2022

5/5

Trustpilot

I purchased the property from Welling…

I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.

Hemanta · 16 April 2023

5/5

Trustpilot

Tony came out to me discuss opitions to…

Tony came out to me discuss opitions to rent my flat out within a few days putting it on the website it went. Very pleased with everything that he did for me.

Debbie · 14 February 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Awesome agency

Fantastic experience. Special thank you to Geoff.

Alina · 23 July 2022

5/5

Trustpilot

wards in Maidstone wonderful service from…

Hi have had a wonderful service from Holly Smith at the Maidstone service. She always answered my questions and requests. I am buying a house and found Holly particularly helpful and kind.

Fatima · 30 January 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Sebastian at Wards has provided me with…

Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others

Sarnjit · 29 March 2022

5/5

Trustpilot

Superb

Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly

Daniel · 9 December 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Abbey - Strood

Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.

Dan · 10 March 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

The team are fantastic!

I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies

Bella · 30 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Staff at the New Romney Branch are very…

Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.

Kathleen · 15 February 2021

Agent replied · 22 October 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Moving house

I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.

Zack · 6 February 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent letting agents

Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.

SxphieEmily.x · 7 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

1/5

Trustpilot

Absolutely disgusted with the property…

Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!

Lynne · 9 December 2021

5/5

Trustpilot

I highly recommend Wards from New Ash…

I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!

Larisa · 12 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service

Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house

Jacqueline · 20 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.

Bernard · 30 June 2022

5/5

Trustpilot

I really appreciate George Jordan for…

I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.

Susan · 5 March 2022

5/5

Trustpilot

I have recently moved into a property…

I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.

Jane · 27 February 2023

1/5

Google

If Wards of Loose are in any way similar to Wards of Maidstone I'd avoid them like the plague, their Case progression department was awful and the main office was useless. As for the Loose office, I have been waiting for over a week to see one particular house on their website, it's still not on there!

Richard · 11 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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