Trusted Agent profile · Maidstone

Wards Loose reviews in Maidstone

4.7

★★★★★ Excellent

1,787 reviews across 2 platforms

Loose Green, Loose Road, Loose, Maidstone, ME15 0AA, ME15 0AA

Wards's office in Maidstone, at Loose Green, is rated 4.7 out of 5 across 1,787 reviews on two platforms, including 63 Google reviews rated 4.4.

Google logo

4.4 / 5

63

Reviews on Google

This office

Trustpilot logo

1,724

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have recently moved into a property…

I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.

Jane · 27 February 2023

1/5

Google

If Wards of Loose are in any way similar to Wards of Maidstone I'd avoid them like the plague, their Case progression department was awful and the main office was useless. As for the Loose office, I have been waiting for over a week to see one particular house on their website, it's still not on there!

Richard · 11 October 2021

5/5

Trustpilot

Great Service Josie pulled out all the…

Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️

Jean · 30 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent, helpful and knowledgeable staff

Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.

Ola · 28 March 2023

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.

Emily · 11 August 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

An excellent service was provided by…

An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.

Sue · 4 December 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards of whitstable are a very friendly…

Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend

Wayne · 16 November 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Thank you to Mark and the rest of the lettings team.

Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.

CatherineF · 13 April 2022

5/5

Trustpilot

Maria at Ramsgate branch

Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!

HAYLEY · 27 August 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

3/5

Trustpilot

Found a tenant within a few days which…

Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.

Champ · 14 February 2022

4/5

Trustpilot

Ramsgate Branch

Maria at the Ramsgate branch has been really helpful and always happy to help. From the view to now arranging the pick up of the keys to my new home, it has been easy and no trouble at all. on my experience to date, I would use Wards again.

Sarah · 1 August 2022

5/5

Trustpilot

Jodi Wyncoll

Our move is still being finalised, however, I have to say that Jodi's continuous involvement has been the real difference in our experience. Always available, forever reassuring and patient when explaining processes we aren't familiar with. A genuine credit to Wards. Thanks again.

Jack · 3 March 2023

5/5

Trustpilot

THE Agent !

Im not reviewing the company but the person. Prateek Shrestha. Absolute gem of a person. Trustworthy and solid character. Would deal with him again any day of the week. Other agents could take a page from his book. Thanks allot brother.

Nas · 2 May 2023

5/5

Trustpilot

Helpful and great communication

Everyone was so helpful and explained everything fully to me being new to the rental market. Would definitely recommend them as a letting agent.

Lucy · 16 June 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Abi & her team .

Abi & her team .are very professional from start to finish & she delivered exactly what she said , well done Wards .

Jason · 16 August 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Story about Kate Funnell

I met this lovely young lady Kate Funnell twice in Canterberry, what a pleasure to deal with her, she isnot only friendly but very knowldgable and professional, answers all my questions clearly, brife I am so lucky to met agent as Kate, she deservs all the nice complements!

Kun · 12 August 2022

5/5

Trustpilot

great help and service from Darren

great help and service from Darren, Judy and Alision in the prompt sale of our Fathers Property at a difficult time

Karen · 7 December 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Brought a house through Neil at Wards

Brought a house through Neil at Wards As a buyer he was amazing and kept me up to date throughout the whole process. Well done Wards

Amy · 12 December 2020

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Grace of whitstable has been brilliant…

Grace of whitstable has been brilliant can't recommend her enough she has gone above and beyond and very pleasant on the phone absolutely brilliant

Ms · 18 May 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

First time

First time moving and could not be happier with Gracie. Made it very easy to move into a my first flat.

Dan · 29 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I had a wonderful experience with Wards…

I had a wonderful experience with Wards in Kent. The team (Prateek, George,and Charlotte) were supportive every step of the process and didn't have a problem going the extra length to ensure my move-in was finalized. I will definitely recommend them to anyone looking to rent or buy a home.

Olubankole · 8 April 2022

5/5

Trustpilot

Was a pleasure dealing with Holly from…

Was a pleasure dealing with Holly from Wards, she was very professional and on the case all the time. Would definitely recommend them.

Max · 9 June 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Showed around a property by Angelina

Showed around a property by Angelina. She was charming, enthusiastic and had great local knowledge. in fact, I put in an offer for the house.

Ian · 13 December 2020

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Very Professional service from start to…

Very Professional service from start to finish with our purchase. Thank you

I · 6 December 2022

Agent replied · 22 October 2024

Hello I Malkin, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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