Trusted Agent profile · Maidstone

Wards Loose reviews in Maidstone

4.7

★★★★★ Excellent

1,783 reviews across 2 platforms

Loose Green, Loose Road, Loose, Maidstone, ME15 0AA, ME15 0AA

Wards's office in Maidstone, at Loose Green, is rated 4.7 out of 5 across 1,783 reviews on two platforms, including 63 Google reviews rated 4.4.

Google logo

4.4 / 5

63

Reviews on Google

This office

Trustpilot logo

1,720

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Awesome agency

Fantastic experience. Special thank you to Geoff.

Alina · 23 July 2022

5/5

Trustpilot

wards in Maidstone wonderful service from…

Hi have had a wonderful service from Holly Smith at the Maidstone service. She always answered my questions and requests. I am buying a house and found Holly particularly helpful and kind.

Fatima · 30 January 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Sebastian at Wards has provided me with…

Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others

Sarnjit · 29 March 2022

5/5

Trustpilot

Superb

Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly

Daniel · 9 December 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Abbey - Strood

Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.

Dan · 10 March 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

The team are fantastic!

I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies

Bella · 30 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Staff at the New Romney Branch are very…

Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.

Kathleen · 15 February 2021

Agent replied · 22 October 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Moving house

I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.

Zack · 6 February 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent letting agents

Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.

SxphieEmily.x · 7 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

1/5

Trustpilot

Absolutely disgusted with the property…

Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!

Lynne · 9 December 2021

5/5

Trustpilot

I highly recommend Wards from New Ash…

I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!

Larisa · 12 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service

Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house

Jacqueline · 20 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.

Bernard · 30 June 2022

5/5

Trustpilot

I really appreciate George Jordan for…

I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.

Susan · 5 March 2022

5/5

Trustpilot

I have recently moved into a property…

I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.

Jane · 27 February 2023

1/5

Google

If Wards of Loose are in any way similar to Wards of Maidstone I'd avoid them like the plague, their Case progression department was awful and the main office was useless. As for the Loose office, I have been waiting for over a week to see one particular house on their website, it's still not on there!

Richard · 11 October 2021

5/5

Trustpilot

Great Service Josie pulled out all the…

Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️

Jean · 30 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent, helpful and knowledgeable staff

Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.

Ola · 28 March 2023

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.

Emily · 11 August 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

An excellent service was provided by…

An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.

Sue · 4 December 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards of whitstable are a very friendly…

Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend

Wayne · 16 November 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Thank you to Mark and the rest of the lettings team.

Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.

CatherineF · 13 April 2022

5/5

Trustpilot

Maria at Ramsgate branch

Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!

HAYLEY · 27 August 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

3/5

Trustpilot

Found a tenant within a few days which…

Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.

Champ · 14 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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