Trusted Agent profile · Maidstone
★★★★★
1,790 reviews across 2 platforms
Loose Green, Loose Road, Loose, Maidstone, ME15 0AA, ME15 0AA
Wards's office in Maidstone, at Loose Green, is rated 4.7 out of 5 across 1,790 reviews on two platforms, including 63 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Wards Loose hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
1/5
TrustpilotNot interested about clients ,all they…
Not interested about clients ,all they are after is money money, there is a house for sale near me unless I pay 10k for there modern auction fee they will not sell the house ,the house is sitting there I want to buy it ,they will not tell the seller that there is a interested buyer ,there so called modern auction are not helping sellers.
5/5
TrustpilotVery fast responses from Tina Styance…
Very fast responses from Tina Styance that helped tremendously with an extremely elongated purchase.
Good Afternoon,Thank you for leaving us your feedback, we'll pass this on to Tina.Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotGreat Customer Service
Wards have been there 24/7 when I have had a problem and happy to help in any way they can. Laura (and Estelle) have been my main points of contact and would recommend to any potential landlords :)
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFantastic Team
Me and my fiancé have just bought our first property through Wards, and we cannot express how happy and grateful we are to the team there! Alex and James and been super helpful over the past month and we even got a little surprise from them!!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Estate Agents
Freya and Maria at Wards have been wonderful to deal for my purchase - a perfect balance of friendliness, understanding, super-efficient, and very patient!
Hi Susan,Thank you for leaving a review! It's great to hear how wonderful your experience with our agents, Freya and Maria, has been and how efficient, understanding and friendly they've been throughout.Best wishes,Wards.
5/5
GoogleVicki candy and the team in loose have been really great in helping me find my first property they always call me with properties they think I would like which has been really helpful. Would fully recommend this fantastic team who are very professional in every aspect of their business.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotGreat so far
We have recently started to deal with Wards of Kent. I have been working with Robert and have found him to be friendly and helpful. He has responded quickly to everything and hopefully all will work out well with finding good tenants for our property.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotA big thank you especially to Curtis...
We had so much help especially from Curtis, who went out of his way and over and above to make sure our move went through smoothly. He helped take the pressure off what was an extremely upsetting and stressful move, we are very grateful for all his input. Even on his days off (when I wouldn't have known he was off) he was there to answer questions and help. Cannot thank him enough.
5/5
TrustpilotI had an amazing experience with ward
I had an amazing experience with Wards team, they were very helpful throughout the process. They helped to find a home that I loved and the process was very prompt. Prateek And the team was very professional and supportive . Not to mention at the end of the process I received a little moving in gift that made it extra special. Thank you to all the letting team at wards dartford you was amazing.
2/5
TrustpilotBased on the sales progressing what an…
Based on the sales progressing what an absolute shambles. Seem to not understand the process, unable to communicate effectively between solicitors and other estate agents and have left us to do most of the work. Feel completely in the dark on a critical part of the process and when updates do come they make zero sense. So much room for improvement and not helpful when individuals are on holidays and do not advise or handover cases.
1/5
TrustpilotWorse experience ever!!
Worse experience ever!!! We drove all the way from London to Kent with our 8 month old baby for a viewing with Abdul and nobody turned up !! We sent emails, left voicemail while we were waiting in front of the property and nobody contacted us back .
Dear AurelieThank you for taking the time to leave us a review and we are very disappointed to read your comments.We pride ourselves on delivering the best possible service to our customers and would appreciate the opportunity to investigate the matter further. We would kindly ask you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to provide us with some further information. Thank you.Kind RegardsWards
5/5
TrustpilotWards - Hythe 5*
Wards - HytheWe were shown a property in Hythe by "Big Mark" and he was extremely professional he had a very friendly approach and not at all pushy, out of the 6 different agents that we met that day from other companies Mark stood out by far.many thanks.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotLetting made easy with expert assistance from Laura Fowler
Laura Fowler, Senior Lettings Agent, made renting my property very easy. She was friendly and efficient and found suitable tenants within a week. The paperwork could all be signed remotely. Expert advice was given on any certificates needed and the necessary contracts were drafted in house.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAbi and Hamid have been wonderful at…
Abi and Hamid have been wonderful at finding tenants for my rental property. They are both very efficient at working through the process and friendly too. I’m kept up to date throughout and will not hesitate to contact them again when needed. Would highly recommend!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAaron went above and beyond when…
Aaron went above and beyond when helping us find a property to rent. It was stress free and the service was amazing! Thank you.
5/5
TrustpilotExcellent Customer Care
The entire team has been an absolute pleasure to work with everyone. From the viewing to the additional visits to the property and request to check details with the vendor! Thank you in particular to Kim, Gary, Claire and Glenda! Super star team...we appreciate you.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service
Excellent service, the renting process was quick and smooth. The letting agent was very responsive and I’m a very happy customer. I even received a box of goodies when I collected my keys from the office 😊
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFriendly and efficient
All the staff I dealt with at Wards were friendly and efficient, coming straight back to me with answers to queries and arranging visits promptly. I particularly want to single out Gemma, who took great trouble getting feedback from my visit and listening carefully to the report of my experience and my opinion. I would have no hesitation in buying or selling through this agent again.
5/5
TrustpilotI had a great experience and the agent…
I had a great experience and the agent was available to guide and speak to me every time I need her to answer my questions and offer assistance. 😊
Hi George,Thank you for leaving a review! We're delighted to hear how great your experience with our team has been.Best wishes,Wards.
5/5
TrustpilotProfessional Service
We were dealing with a tricky situation at my property which involved many stakeholders, including tenants, insurance company, fire brigade and contractors. Bethany dealt with a plethora of complex and evolving issues over six months. She dealt with them efficiently and professionally and was a pleasure to work with. I am very happy with the final outcome and the refurbished property. Many thanks.
5/5
TrustpilotI rented a property through Wards
I purchased a property through Wards and then decided to rent it out through their lettings department. The process was incredibly professional and they made the necessary adjustments in order to have it rented out very quickly. I was entirely pleased with the process.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat service!
Richard and the great team at Wards helped me every step of the way through my selling process. Always very friendly, professional and kept me in the loop the whole way through. Thanks very much!
Hello Brian Bennett, Thank you for leaving us your feedback! Best wishes,Wards of Kent
4/5
TrustpilotFriendly People
Have only just started to use agents and have never moved house before but so far the experience has been painless. Staff have all been courteous, you are made to feel you have known them for years and regular contact is kept. Time will tell.!!!! I have no complaints and would recommend to family and friends
Hello, Thank you for leaving us your feedback! Many thanks,Wards of Kent
5/5
TrustpilotWards walderslade
The team at wards walderslade branch were very professional, friendly, and supportive in securing the sale of my property. They always responded quickly to any queries I had along the way.The sale was completed within my timescale and the best price was achieved. Overall, I was very satisfied.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Loose hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
