Trusted Agent profile · Maidstone
★★★★★
1,792 reviews across 2 platforms
Loose Green, Loose Road, Loose, Maidstone, ME15 0AA, ME15 0AA
Wards's office in Maidstone, at Loose Green, is rated 4.7 out of 5 across 1,792 reviews on two platforms, including 63 Google reviews rated 4.4.
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Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
TrustpilotJust want to thank Tom Hadlow of Wards…
Just want to thank Tom Hadlow of Wards Of Kent for the excellent service. It has been great dealing with Tom . Thank you so much for the care and attention to date - I really appreciate all your help.
5/5
TrustpilotTony was great he helped out so much to…
Tony was great he helped out so much to get me and my girlfriend our first home thank you so much Tony
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotJordon
I have to say a huge thank you to Jordon! without him I fear we would have been living in a box for the next few years! wards.....keep hold of this chap he is an asset! never has buying a house been so stress free! thank you Jordon!
5/5
TrustpilotGreat experience
Have registered at a few agents now but Wards west Kingsdown had an entirely different feel, they actually spent a lot of time with me and both Dan and Jules gave me great advice on my search and the area, I even got given a coffee!! Such a refreshing change from all the other
Hi Will, thank you for sending in your review - glad we could help you. House buying and selling is often tricky, so a coffee helps! Best WishesDavid HayesBranch Development Director
5/5
TrustpilotGreat experience with a great team!
I had a lovely and smooth experience as an agent Prateek in particular helped me throughout the whole process moving into the house. He looked out for me and my family so thank you to Prateek for being so helpful.
5/5
TrustpilotHappy clients
Abi was exceptionally professional and made our house hunting experience very easy and quick. We would definitely use Wards again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWard staff are brilliant from start to…
Ward staff are brilliant from start to finish, we meet Simran at first she was very experienced on property market and explained everything with us.
2/5
TrustpilotWards of Ashford Kent
We used Wards to sell our bungalow in Ashford Kent. They arranged multiple viewings on a Saturday and the agent turned up late so we had to show the first two people around when she did turn up she seemed disinterested. Our progressor was a lady called Sally who was next to useless we had virtually zero communication and when she did get in touch she had the wrong information and told us how our sale was going even though the solicitors had given us the same information weeks before. We have no idea what she was doing to earn her wage but it was definately not keeping us up to date. The house we bought was through PCM Estate agents and what a world of difference, they were polite, reliable, kept us up to date and were a pleasure to deal with. Wards could do a lot worse then ask them for advice on how to deal with customers.
5/5
TrustpilotProgressor of the century!
We had a great experience with Debbie Ludgate the sales progressor at Wards. She was so supportive through a very very difficult time. Communication was excellent and she was always so reassuring, even when things were not going so well. She kept us going. An outstanding member of the team.
Hi Becca,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how supportive and reassuring Debbie has been throughout a difficult time.Best wishes,Wards.
5/5
TrustpilotA great selling experience
Helpful and professional service from James Rixon of Wards Ramsgate. Always available to answer calls and dealt with any queries we had about the selling process. Our property was under offer very quickly. We are so pleased with the service we received, we absolutely made the right decision when we picked Wards of Ramsgate to market our property.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotProactive and helpful
Kirsty helped me out with an issue regarding my parking permit for my rented flat, and was extremely helpful. She kept me fully updated and resolved the issue in a timely fashion.
5/5
TrustpilotWards - west kingsdown Kent
I bought a property then had to sell due to my mother passing I would like to thank Daniel wood and David Stewart from the west kingsdown branch for all there care and compassion through the process and selling the property promptly Thank u guys so much
5/5
TrustpilotAbigail was great throughout the whole…
Abigail was great throughout the whole process of finding a new tenant. She kept me informed all the time and dealt with any queries promptly. I will not hesitate to use this tenant finding service again.
5/5
TrustpilotI dealt with Amy and she was so helpful…
I dealt with Amy and she was so helpful and professional. She listened to what I was looking for, shared all the products and services that Wards can offer. I felt comfortable giving back honest feedback.
5/5
TrustpilotLooking back over quite a long process…
Looking back over quite a long process of selling my flat due to delays involved in getting the lease extended, I have to say that Judy the Sales Progressor was invaluable. She remained attentive, upbeat and a clear and reliable communicator throughout.Nick Whiting
5/5
TrustpilotOn behalf of my sister,
On behalf of my sister, we would like to thank all the wards team, mark, Steve,Joanne and Tina for all their help and guidance. Would definately recommend wards. Thank you
Good Afternoon Jan,Thank you for your kind words about our Ashford branch, we'll be sure to pass this on. Your recommendation means a lot to us.Thanks again,Wards
5/5
TrustpilotMaria was very efficient and helpful
Maria was very efficient and helpful. Communication was excellent and everything was done very quickly. Thank you!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotReally easy process and pretty quick…
Really easy process and pretty quick turnaround. Emily Thorndycraft was the best estate agent I’ve ever worked with, very on job, accessible and transparent throughout the whole process. Really appreciated the check-ins and consistent approach from her.
5/5
TrustpilotBuying a property through Wards,Maidstone branch.
Buying a property where the owner is abroad , potential exemption of stamp duty and COVID restrictions all added to pressure but we found Daniel Schopman and Gemma at the Maidstone office calm and all always supportive when often they must have had “raised” eyebrows about us at the very least !Thank you again and will certainly pass about your professionalism to others,best wishes Teresa.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotWorse Estate agent I have ever come…
Worse Estate agent I have ever come across, they promise you that they have a book of customers ready to buy in your area, not true. In 5 months we had 3 viewings, not a lot really. All they seem to do is send you emails that say they have sent out text messages and emails to potential clients. When you call them and want to speak to a specific person they are never available and you never get a call back, maybe a few days later if your lucky. We are still chasing them to do their job even though our contract with them finished on the 22.07.2023 they are still advertising our house on several websites which stops our new agent doing this. It’s now the 24th Very sad state of affairs
5/5
TrustpilotHad a fantastic experience working with…
Had a fantastic experience working with Wards. Paul and Shannon were great working between me and the vendor, whilst Grace's regular updates and uplifting personality made it a great experience getting to completion.Thanks a lot guys.
5/5
GoogleWards at loose were amazing team nothing was ever to much trouble I would recommend them to anybody selling/buying a house.thank you so much wards at loose maidstone
Hello Cindy, Thanks for your review, we're delighted you're happy with our service. We're honoured to hear that you would recommend our services to others. Many thanks, Wards of Loose Estate Agents
5/5
TrustpilotWards Ashford branch
I use Wards Ashford branch for to manage my property lettings and I am very happy with the way they have handled the property management and me as a client/ property owner. Lee and Emily have been exceptional in their conduct, ready to answer all my questions and concerns (even through the purchase of a tenenated property). Keep up the good work guys.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI've had a very positive experience…
I've had a very positive experience with Ward's so far. They rented out my flat very quickly and offered some good advice around the market. I found Tessa, in particular, extremely helpful as she offered up her time (over the weekend) to help arrange the delivery & installation of appliances, as well as being very responsive.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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