Trusted Agent profile · Maidstone
Verified
★★★★★
947 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 947 reviews on two platforms, including 946 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleTilly was friendly and arranged my viewing very quickly
Thank you for your lovely review! We're so pleased to hear that Tilly was friendly and able to arrange your viewing quickly. We'll be sure to pass on your kind feedback to her. We appreciate your support and look forward to helping you again. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleJodie is friendly, helpful and attentive always at the end of the phone when I need her. would recommend her ❤
Thank you so much for the recommendation! We’re thrilled to hear that Jody has been such a reliable and attentive support for you. Being 'at the end of the phone' whenever our clients need us is exactly the kind of service we aim to … More
5/5
GoogleBecca from Robinson Michael and Jackson provided exceptional service, guiding me seamlessly through the letting process. Her professionalism, local expertise, and prompt communication made the start of my letting journey effortless and enjoyable! I’m excited to meet with Becca whilst finding the perfect rental home!. Becca's proactive approach, personalized attention, and genuine care for my needs were truly impressive. I highly recommend Becca and Robinson micheal and Jackson for anyone seeking an stress-free and enjoyable letting experience. Thank you, Becca, for your outstanding support.
Dear Robyn, Thank you so much for your glowing review! We're thrilled to hear that Becca provided exceptional service and made your letting journey effortless and enjoyable. Her professionalism, local expertise, and prompt communication are qualities we pride ourselves on. We'll be sure to pass along your kind words to Becca. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Robinson Michael and Jackson! Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody is currently progressing the sale of our current property and the purchase of our new property. At all stages, to date, Jody has been responsive, helpful and courteous. She is a credit to RMJ. Thank you Jody
Thank you for the fantastic review! We're so pleased to hear Jody has been responsive, helpful, and courteous during your property sale and purchase. She truly is a credit to the team! 😊🌟 …
5/5
GoogleMy partner and I are currently in the process of purchasing a house and we have had Jody Collins as our estate agent. Jody has been very helpful through the process and has gone above and beyond for us. Thank you.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Jody could go above and beyond to help you during your house purchase 🏡 …
5/5
GoogleWould highly recommend Ellie from RMJ for her knowledge and promptness in responding to any queries I had.
Thank you so much for your recommendation! We’re delighted to hear that Ellie’s knowledge and prompt responses made such a positive impression. We’ll be sure to pass on your kind feedback to her! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleRecently had the lettings manager Ennis round to value my home, they managed to source a tenant within 3 days with it being on the market. I then dealt with Libby until the tenants moved in and she made everything progress very smoothly and was always there to answer any questions I had relating to the tenancy or legislation. I had a really good experience with this letting agent and would recommend to anyone looking to rent their home out.
Dear Kennedy, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ennis and Libby. Finding a tenant within 3 days and ensuring a smooth process is exactly what we aim for. We appreciate your recommendation and are here for any future assistance you may need. Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody has been very helpful and informative with the questions and information in the process of the sale that we are in, this is done on a weekly basis and we find it very helpful. Debbie Coe-Nixon
Thank you, Debbie, for your kind words! We're thrilled to hear Jody has been so helpful and informative throughout the sale process. We truly value your feedback and are glad we can assist you weekly. 😊 …
5/5
GoogleAs someone with no experience in being a landlord, I did find the whole thing daunting, but Ennis made it a breeze. I would recommend Ennis and his team every time, I'll certainly be staying with them for the future
Hi Kevin, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ennis … More
5/5
GoogleI had a really positive experience with Jody at RMJ today when submitting an offer on a property. Jody was responsive following our initial phone call, sending relevant information in a follow up email straight away and later confirming …
Hi Faye, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We're thrilled to hear that … More
5/5
GoogleCouldn’t recommend Robinson Michael & Jackson enough. The whole team were amazing from start to finish. Danny and the team were professional and transparent. Managed to find me a buyer and helped me throughout the whole process. Couldn’t recommend enough.
Thank you so much for your amazing review! 🌟😊 We’re thrilled to hear you had such a great experience with Danny and the team 🙌 …
5/5
GoogleWhile trying to buy our first house Ellie has been such a great help. Very informative about the properties we viewed and was honest in her answers regarding others we were unsure about. We would recommend Ellie in a heartbeat!
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help make your first home-buying experience smooth and honest 🏡 …
5/5
GoogleMany thanks to Danny Baxter,Ellie and the agency for their quick response and for arranging property viewings so efficiently. We have dealt with other agencies that made the process more complicated and …
Thank you for your lovely feedback! We’re really pleased to hear that Danny, Ellie and the team were able to assist you quickly and arrange your viewings so smoothly. … More
5/5
GoogleI went with Robinson, Michael & Jackson because they seemed very honest, knowledgeable and open from the very first meeting. From the very beginning they kept me informed, offered advice, organised and managed the viewings and were always contactable and ever helpful. Once the sale had been agreed, they were constantly in touch with myself and also my buyers, helping to make the process seamless and hassle free. Jody in particular was very first rate, keeping in contact with myself and the solicitors for a hassle free sale. Jody was always on the case!
Hi Matt, Thank you for your kind words, we’re delighted to hear that you were happy with the service you’ve received-especially from Jody! Thanks, Tilly Cakebread Robinson Michael & Jackson
5/5
GoogleThe first thing you hear about buying a house is how daunting and stressful the process can be... for my partner and I it has been anything but thanks to Jody and the team at Robinson Michael & Jackson Maidstone! We have been kept updated every step of the way and always received fast responses to any queries we've had. As this is our first house purchase, Jody has been very helpful in providing the process and what we should expect along the way. We cannot thank you enough for our help on this journey and would highly recommend your services!
Dear Georgina, Thank you so much for your review! We're thrilled to hear that Jody and our team at Robinson Michael & Jackson Maidstone made your first house purchase a smooth and stress-free experience. Keeping you informed and providing prompt responses to your queries is always our priority. Your recommendation means a lot to us! If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new home! Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody has been so very friendly and helpful throughout the process of purchasing a house. She has always been cheerful on the phone and even communicated on days off and out of hours. Truly going above and beyond expectations.
Hi Michelle, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're thrilled to hear that Jody … More
5/5
GoogleRMJ have been outstanding from the start; we can't fault them. In particular Jody has been extremely proactive in chasing up responses from selling and buying our house. We have felt very well informed every step of the way.
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Jody could be proactive and keep you well informed throughout the process 🏡 …
5/5
GoogleI recently bought my new home through Robinson Michael & Jackson, and I can't thank Jody enough for her incredible support throughout the process. From start to finish, she was friendly, professional, and genuinely invested in helping me …
That's absolutely fantastic feedback! 🎉 A huge congratulations on your new home! 🏡 We are incredibly proud of Jody for providing such friendly, professional, and genuinely supportive service. Knowing she made the process smooth and … More
5/5
GoogleJody was friendly, approachable and helpful. She provided regular updates
Thank you for your lovely feedback! We’re so pleased to hear that Tilly was friendly, approachable and helpful. We really appreciate you taking the time to share your experience! … More
5/5
GoogleIts been great and really easy working with TJ Yardley and the team so far. Would definitely recommend!
Thank you for your great feedback! We’re really glad to hear that working with TJ and the team has been such a straightforward and positive experience. … More
5/5
GoogleEllie has been super helpful and very knowledgeable on our journey of purchasing our first home! Making the process fast and easy work! 10/10!
Thank you for your lovely review. We’re delighted to hear Ellie was so helpful and knowledgeable in supporting you through your first home purchase. Robinson Michael & Jackson
5/5
GoogleJody has been amazing with our latest purchase. She is top class. No need to chase as she would update you just in time. …
Thank you so much for the fantastic review! We're delighted Jody made your latest purchase such a smooth and stress-free experience. … More
5/5
GoogleRecently bought a lovely home in Harrietsham through Robinson Michael and Jackson. Found all the staff to be very helpful. Ellie Willmott was professional and cheerful and Jody Collins was particularly polite and helpful during the sales …
That's wonderful news! 🎉 Congratulations on buying your lovely home in Harrietsham! 🏡 We are thrilled to hear that all the staff were very helpful. … More
5/5
GoogleI had an absolutely fantastic experience working with Ellie. From the very first conversation, she was professional, approachable, and truly committed to helping me get the property I wanted. Ellie was always quick to respond, answered all …
Wow, thank you so much for your amazing feedback! 🙌🏡 We’re thrilled that Ellie could guide you through the process with professionalism and care 🌟😊. It’s wonderful to hear you’re happy in your new home 🏠💛. Your recommendation means the world to us, and we’re so glad the whole Robinson Michael & Jackson team could help 🤝✨ …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
