Trusted Agent profile · Maidstone
Verified
★★★★★
947 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 947 reviews on two platforms, including 946 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleKelly was great and really approachable
Thank you for your lovely review! We'll be sure to pass your kind feedback on to Kelly. We really appreciate your support and hope to assist you again in the future! … More
5/5
GoogleMy partner and I had a wonderful time while Tilly was showing us around the property, she was very friendly and made it a spectacular experience, she was happy to find out any information and was very considerate, all the staff were outstanding !
Hi Jasmine, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that Tilly made … More
5/5
GoogleEllie was amazing in helping me buy my first home! From answering all my questions to guiding me through every step of the process, they made the experience stress free and easy to understand. I’m so grateful for their support and expertise. Highly recommend!
Thank you so much for your wonderful message! 🌟😊 We’re thrilled to hear Ellie made your first home-buying experience smooth and stress-free 🏡 …
5/5
GoogleJody has been very helpful throughout our moving experience always happy to help and answered our questions in a timely manner
We really appreciate your kind words! It’s great to hear that Jody was always happy to help and kept you well informed throughout your move. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleEllie is helpful and professional, assisting in my first house hunt
Thank you for your kind words! We're delighted to hear that you found our team helpful and professional. We appreciate your feedback and look forward to assisting you again in the future. … More
5/5
GoogleWe had a great experience with Erin when viewing the house\. She was very friendly, professional, and helpful throughout the viewing\. She took the time to answer all our questions and made us feel comfortable and welcome\. We really appreciated her time and excellent service\.
Thank you so much for your kind review! We’re delighted to hear that Erin was friendly, professional, and helpful throughout your viewing. We really appreciate your feedback and will be sure to pass your lovely comments on to her! … More
5/5
GoogleVery helpful Thank you Tim
Thank you for taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings Team
5/5
GoogleTilly Cakebread….what a wonderful name!!! Tilly was great to talk to. Very informative and efficient in getting me a viewing the next day. Really appreciated and thanks. 🤩 …
Thank you for your review Tracey. We are glad Tilly was able to help you and meet your needs for a viewing!
5/5
GoogleDanny was very welcoming and professional, he answered all of our questions and queries about the house we were viewing.
Thank you for your lovely feedback! I’m glad Danny could help answer your questions and make the viewing a positive experience. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleEllie has been super helpful and accommodating in our search for a new home. She is very responsive and will adapt her communication style to suite your needs. Ellie has been very pleasant to deal with and I’d highly recommend
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be helpful, responsive, and adaptable while assisting you in your home search 🌟😊🏠✨. Your recommendation means a lot! 👍 …
5/5
GoogleTilly has been super helpful with our property search. She is always quick to help, super friendly and patient with us. It's been a privilege working with Robinson Michael & Jackson, particularly Tilly who is a true asset to the team. Thank …
Hi Omar, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that … More
5/5
GoogleRecently spoke to Tilly at Robinson Michael & Jackson. She has been so helpful and knowledgeable about the process of buying my first home. Shes helped make a seemingly daunting process much easier and stress free! This young girl deserves credit and recognition
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could make your first home-buying journey easier and stress-free 🏡 …
5/5
GoogleI have recently been in contact with Robinson Michael & Jackson and would highly recommend. In particular, we spoke to Tilly who booked our viewings and even put us in contact with a mortgage advisor to help save on our purchase. Thank you!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could help with your viewings and connect you with a mortgage advisor 🏡 …
5/5
GoogleAshley Burton was very helpful with all my enquiries and answered all my questions even though some I felt could’ve been not asked because they were silly but she was very helpful, very understanding and listened to what we wanted as a …
Thank you so much for your kind words! 🙌🏡 Ashley is thrilled to have been able to help, answer all your questions, and support your family in both selling your property and finding your forever home 🌟😊🏠. We’re looking forward to working with you more! 🤝✨ …
5/5
GoogleRyan was great and helpful
Thank you taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
5/5
GoogleI cannot recommend Libby highly enough. She has been incredibly helpful throughout my search for an apartment, making what could have been a stressful process feel much easier. From the very beginning, she has been professional, responsive, …
5/5
GoogleLibby was lovely! Very nice & friendly. 10/10
Thank you for the amazing feedback! We're thrilled you had such a great experience with Libby. She'll be delighted to hear your kind comments. Kind Regards, Robinson, Michael and Jackson Maidstone Lettings Team
5/5
GoogleJody has been outstanding throughout our house purchase, keeping us consistently informed and up to date at every stage of the process.
Thank you for the wonderful review! We are so pleased to hear that Jody has been outstanding during your house purchase. Communication is key to a smooth move, and we’re glad Jody kept you well-informed every step of the way. … More
5/5
GoogleI had a really great experience with Libby when she showed me around a property. She was so friendly, helpful and knowledgeable, and made the whole process really easy and stress-free. She was always happy to answer any questions and was really good at keeping me updated. Would definitely recommend!
Thank you so much for your lovely review! We are so pleased to hear that you found everything easy and stress-free. We really appreciate your kind words and recommendation! … More
5/5
GoogleI have just had the pleasure of dealing with Rebecca Evans who was so very helpful and professional, I can’t tell you how refreshing this was. I am relocating to Kent from Manchester and having dealt with many estate agents in the Kent area I found Robinson Michal and Jackson (Maidstone) to be by far the best and I can’t recommend them highly enough. The help, understanding, support and professionalism from Rebecca was outstanding and certainly makes them stand out. Cheers Carl Lowe
Dear Carl, Thank you so much for your wonderful review, Carl! We're thrilled to hear that you found Rebecca to be helpful, professional, and outstanding in her support. We pride ourselves on providing exceptional service, and we're delighted to have made your relocation experience a positive one. If there's anything else we can assist you with, please don't hesitate to reach out. Welcome to Kent! Best regards, Robinson, Michael and Jackson.
5/5
GoogleI was looking to rent in Maidstone, and came across RJ. Everyone was very welcoming and helpful. Huge shoutout to Ennis who’s very efficient and helpful in booking the viewings, Libby B who is very very friendly and helpful during the …
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that our team at Robinson Michael & Jackson in Maidstone made your renting journey such a positive one. Ennis, Libby B, and Libby W will be delighted to know … More
5/5
GoogleLibby Blackwell was incredibly responsive, answering all my queries promptly and ensuring a smooth process from viewing the apartment. Overall, I couldn’t have asked for a better experience. I highly recommend Libby Blackwell and will definitely use her again in the future
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby could make your experience smooth and stress-free 🏡 …
5/5
GoogleThe team were all brilliant during our sale especially Jody she communicated with us every step of the way! Any questions or queries were answered very quickly ! We couldn’t be more grateful for having such a smooth process!! Thank you :)
That's wonderful to hear! 🎉 We're so thrilled that the entire team was brilliant during your sale, and especially that Jody kept you informed every step of the way! Quick answers and a smooth process are what we aim for! 🌟 Thank you for your kind words! 🙏 …
5/5
GoogleAnnalise was amazing during the viewing, answered all of our questions and inquires professionally, thank you!
Thank you for the wonderful review! We’re so glad to hear Annalise provided such a professional experience. Kind regards, Robinson Michael & Jackson Maidstone
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
