Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Maidstone a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GooglePositive experience with viewing a property today with Tilly. Friendly, warm manner. Relaxed approach and helped with having the viewing confirmed earlier in the week.
Hi Lee, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly provided a friendly and relaxed experience for your property viewing. We appreciate … More
5/5
GoogleWe bought through this estate agent. Their communication was always so fast and efficient and they are always so friendly! Would definitely rate them highly.
Hi Becky, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that you had a great experience with our communication and friendly service. We truly appreciate your high rating and look forward to assisting you in the future! 😊 … More
5/5
GoogleI have had and still having a really good service I would like to thank the whole team With a special thank you to …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled you’re having such a great experience with our team 🏡 …
5/5
GoogleI found Danny very helpful and knowledgeable..the questions I asked he came back with good sense able answers ..very polite and a pleasure.. thank you..
Thank you so much for your kind words! 🙌🏡 We’re thrilled Danny could be helpful, knowledgeable, and polite 😊✨👍. It’s a pleasure to assist! 🤝💫 …
5/5
GoogleA massive thank you to Tilly, very helpful at giving advice and a very lovely girl! Top customer service. Thanks again Tilly!
Dear Molly, Thank you so much for your wonderful feedback! We're delighted to hear that Tilly provided you with helpful advice and top-notch customer service. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleAbsolutely amazing service with smiles all round! Made myself and my boyfriend feel very comfortable considering we were new to the renting lifestyle. They have been amazing at answering any issues that I’ve had and have always got back in touch with me to check in. Myself and my boyfriend Peter would like to say a huge Thankyou to Ennis for all of his help and a Thankyou to Sam for helping up finished off the last bits of paperwork! Thankyou so much! Hugely recommend!
Hi Georgina, Thank you for your positive review about Ennis and Sam. It's been a pleasure working with you and finding you and Peter your first home. Best of luck, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleThe estate agent (Jody) dealing with the purchase of our very first property has made the process smooth and efficient. Anything we did not quite understand due to being first time buyers she was able to answer promptly via email or telephone, she was patient and always approached us in a pleasant manner. We appreciate all your help and cannot wait to receive the keys to our home! Thank you so much. Amy & Sergiu
Good morning, Thank you for your review regarding Jody and her services. We understand the process can sometimes be daunting, so to know she has alleviated some of that stress is fantastic to hear. Wishing you the best in your new home. The Robinson Michael & Jackson Maidstone Team
5/5
GoogleJody Collins has been exemplary in keeping in touch and chasing progress on this transaction.
Dear Ravi, Thank you for your wonderful feedback! We're thrilled to hear that Jody Collins provided exemplary service by keeping you informed and chasing progress on your transaction. We'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody has been really helpful and prompt through the entire conveyancing process for my recent purchase. I would happily use Robinson Michael and Jackson again.
Hi Kayleigh, Thank you for your kind review regarding Jody and the service she has provided! We're delighted you've been pleased so far. We're looking forward to working with you again. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleHad a really good experience with Robinson Michael & Jackson, very friendly and professional. The were pretty quick on their emails and phonecalls, impressive level of service. Special thanks to Danny Baxter
Hi Kaloyana, Thank you for your feedback. It's pleasing to hear your experience has been a pleasant one. Many thanks, Robinson Michael & Jackson Maidstone.
5/5
GoogleRebecca was very approachable and easy to talk to, she really helped us.
Dear Callum, Thank you for your feedback! We're delighted to hear that Rebecca was approachable and helpful. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleVery helpful, informative and easy to talk to, and quick responses, made the moving process calm and a stress free
Thank you so much for your kind words! 🙌🏡 We’re thrilled we could make your moving process calm and stress-free 🌟🏠✨ …
5/5
GoogleWorking with Ellie W has always been a positive experience. Very knowledgeable and hard working, making the process go smoothly.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could make your experience positive, smooth, and stress-free 🌟😊💼 …
5/5
GoogleWe are very happy with the level of service we have received from Robinson Michael Jackson ,the staffs are very friendly and polite.
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re happy with the level of service you received from Robinson Michael & Jackson. Our team takes great pride in being friendly and polite, and it’s … More
5/5
GoogleI was in need of help whilst moving house, and Ellie came to my assistance and was amazing could let thank her enough.
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help make your move easier 🏡 …
5/5
GoogleHad a really positive experience with Skye, she was super friendly, helpful and provided me with all the information I needed and more!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Skye could be friendly, helpful, and provide all the info you needed 🏡 …
5/5
GoogleAbsolutely amazing and polite lady and kind hearted. Has every intention to meet her targets and succeed her goals and work go above.
That's truly wonderful to hear! 🌟 We're so pleased that you had such an amazing experience with our polite and kind-hearted lady! 😊 It's fantastic to know her dedication to meeting targets and exceeding goals shone through! 🎯 Thank you for your lovely feedback! 🙏 …
5/5
GoogleSam and Ennis were a great help during the process of me renting out my property , they worked very promptly and sufficiently to get the deal across the line
Good morning, Thank you for your kind words regarding Sam and Ennis, it's been a pleasure to work with you. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleJody has been so helpful through the process of getting to exchange, and even put up with me calling her everyday! Thank you so much! Would definitely recommend!
Hi Megan, Thank you for your kind words regarding Jody and her service! It's been a pleasure to work with you and all the best for the future! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleWonderful, personable team!! Would recommend to anyone looking for their dream home :)
Thank you for the wonderful review! It means a lot to know you had a great experience with our team. Helping clients find their dream home is always our goal, and your recommendation is truly appreciated. If you ever need anything in the future, we’re here for you!
5/5
GoogleI had a great experience with this agency. Especially Ellie went above and beyond in supporting my particular needs while finding the perfect property.
Hi Frank, Thank you for your kind review regarding Ellie and her service, we're delighted we've been able to assist with finding your next home. Best of luck for the future, Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleQuick response on calls and enquiries, kindly conversation
Thank you for your kind review :)
5/5
GoogleI am in the middle of a purchase of a property in Kent. I have found Jody Collins and Robinson, Michael and Jackson to be very helpful. They have apprised me of events at all points and checked in regularly. The mortgage advisor that they recommended has been very good too.
Dear Joseph, Thank you for your review! We're delighted to hear that Jody Collins and our … More
5/5
GoogleJody at Robinson Michael & Jackson has been e extremely helpful, keeping us up-to-date with every development during a very stressful time!
Hi Catherine, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Maidstone a message.
