Trusted Agent profile · Maidstone
★★★★★
554 reviews across 2 platforms
36 King Street, Maidstone, ME14 1BS
Period Homes by Simon Miller's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 554 reviews on two platforms, including 150 Google reviews rated 4.9.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
TrustpilotWe recently purchased a property via…
We recently purchased a property via the Headcorn branch of Simon Miller. Jeremy kept us informed throughout the process and ensured that all parties in the chain were pushing forward in the right direction throughout the duration of our purchase.
5/5
TrustpilotHouse sale
I have recently sold my property with Simon Miller and can’t praise the team highly enough. The house was sold very quickly and all viewings were hosted at a time to suit both myself and prospective buyers. I was kept up to date and progress from start to finish and they were also very helpful in assisting with my onward purchase.
We try to secure a ensure the buying and selling process is as stress free as possible. Strong communication is the as it instills confidence and puts peoples minds at ease. Good luck in your new home.
5/5
TrustpilotJeremy was so helpful throughout the…
Jeremy was so helpful throughout the whole process and kept things on track and informed us what we needed to do and when. Really helped push the sale through with the chain and kept in contact when he said he would.
5/5
TrustpilotProfessional and efficient service
We are both very satisfied with the service we received. Wasim and his team throughout the process provided a efficient and professional service. He always returned our calls and was easy to access. He provided support throughout the long difficult pandemic.
5/5
TrustpilotWasim and Simon Miller have sold our…
Wasim and Simon Miller have sold our last two properties, both achieved over the asking price and on both occasions there has been a positive experience felt with response times and actions being closed efficiently. will use again.
5/5
GoogleVery happy with service and support throughout for sell our home and buy other property (on Chain). Branch Manager and entire teams are very helpful and supportive. I highly recommend to friends and family to use their service.
At Simon Miller & Company its very much a team effort. Everyone is equipped and willing to support customers through the sales process. We do hope we can assist you or your friends and family in the future. Thank you.
4/5
GoogleMoving in 2021 definitely was a challenge, but dealing with Paige definitely made it easier! We had a very difficult purchase, but she really did go above and beyond and jump through the sellers hoops as best she could. 4 stars were given because- the manager at the time of the branch was beyond rude every time we spoke with him, and on the day of collecting our keys he made some very awful comments. Also we were instructed to use lifetime legal through SM, which will cost you £700 more and LL served no purpose at all. We still needed a different conveyancer and solicitor so they were just an email go between with no authority. Look out for this as a year later LL will try and charge for a ‘membership ’ you never signed up for or needed.
5/5
TrustpilotIv used simon miller several times now…
Iv used simon miller several times now and have always been happy with them , Jeremy has always kept me informed every step of the way and when he"s not available Paul has been there to sort thing out.Thank you to all the team at HEADCORN.
4/5
TrustpilotGreat Estate Agent team
The Maidstone team at Simon Miller were great in helping us with our recent house move to our dream home.The main thing that stood out was the seamless transition between the team. This included the first valuation with Simon, then Paige and Elliot viewing our property so they’d be well positioned to market our house for prospective buyers, Wasim taking over the negotiation and day to day management of the process, followed by Liberty-Mai and Gemma handling the communication with our vendors/purchasers. We ended up selling and buying with Simon Miller as the Estate Agent on both sides and confident they managed to get a fair price for all parties involved. With so many moving parts we felt they did a great job in overseeing everything to a positive conclusion and were crucial in getting the exchange of contracts sorted within a tight deadline.We would happily recommend the team!
5/5
TrustpilotEXCELLENT SERVICE PROVIDED
We previously were going to sell but had to pull out so our house details were already with Simon Miller. One year later we saw a house on the market with Simon Miller. We viewed and then very next day Wasim came to us and we re-signed a new contract. Half an hour later, a couple came to view and put in an offer for the full asking price.Throughout our dealings with Simon Miller, I can honestly say that ALL staff I spoke to or met were professional, helpful, friendly and efficient. They kept us up to date with the progress, often ahead of our solicitors, and guided us through the process.I would have no hesitation in recommending Simon Miller as the service they provide is excellent.
1/5
TrustpilotI have to say from the outset that…
I have to say from the outset that Sandra in the lettings team was absolutely brilliant, showing me around and dealing with the negotiations. However, Dipika and Lyndsey in the property management team have been unprofessional and unsupportive of us the tenants in our home. We have had ongoing issues from the beginning of our tenancy and nothing is ever chased up, phone calls are not returned and we really are not looked after at all. Our landlord insists on doing the maintenance himself when he clearly has no time and unfortunately only lives 2 doors down from us. The agency do not check in on us or see how things are progressing. We signed a new lease on the understanding that issues would be resolved but have had to push everything along - and still no resolution - avoid properties managed by Simon Millar
5/5
GoogleGreat experience dealing with 'simon miller maidstone'. I was kept informed during the entire process, and they took care of most things which made the process very easy and seamless. Will recommend and use 'simon miller' again.
We take pride in providing excellent service and ensuring that our customers have an easy and seamless process while we take care of their needs. We're delighted that you had a positive experience with us and thank you for choosing our company.
5/5
GoogleHi Simon Miller and company what can I say Helpful on the ball and all staff we're very polite Easy to use and very thorough
Thank you for your kind words and feedback! We're glad to hear that our team was helpful, polite, and thorough throughout the process. It was a pleasure working with you!
5/5
TrustpilotGreat service from Jeremy…
Great service from Jeremy of Simon Miller (Headcorn), he really has gone above and beyond in these difficult times, to help us sell my late Mum’s property. I look forward to things getting back to a new ‘Normal’ allowing the local office to reopen, this will further improve their service and reinforce their local presence
Thank you for entrusting us to sell you late Mum's property. I'm especially pleased to hear you felt the service provided by Jeremy was above and beyond. I'm sure things will get back to normal in the near future. Thank you
5/5
GoogleI have been very impressed with this team lead by Paige she was so professional and as I’m living overseas I found her communication superb. I would highly recommend them. First class all the way. Amanda
Your kind words about our friendly and professional team mean the world to us! We're grateful for your support and for taking the time to leave us a 5-star review.
5/5
TrustpilotJeremy
Jeremy, from period homes at Simon miller showed us round the property that we ended up buying. He kept us informed about progress and was excellent towards the end of the sale and went above and beyond, when some of the progress was particularly slow. If I ever move again, he will be my agent. Thank you, we are looking forward to starting our new journey in our new home next week.
5/5
TrustpilotBest of the bunch in Maidstone
Best of the bunch in Maidstone! Our sale was long- winded but Wasim and team got there for us in the end!I’m sure Wasim will find us another house to our requirements soon😊.Every estate agent needs a ‘Wasim.!!
5/5
TrustpilotKnowledgeable, professional estate agent
We have been so impressed viewing houses with Paige from Simon Miller. Paige is professional, knowledgeable and friendly and we trust her completely to show us properties that she thinks would be suitable for us. Can't recommend highly enough. Thank you Paige.
5/5
TrustpilotSimon & Miller Wasim & Team
Wasin at Simon & Miller was fantastic from start to finish. I was able to get in contact with Wasim whenever I had any questions, as the sale of our house progressed. The whole team at Simon & Miller were a credit to the company name throughout the whole process. I would definitely recommend.
I'm proud to have such and enthusiastic, professional team who are always willing to go the extra mile for their customers. Wasim and his team will be delighted to see you have taken the time to leave a 5 Star review based on your recent experience. Thank you.
5/5
TrustpilotFantastic service
The service I received from Wasim and the team was excellent. The communication was very good and Wasim’s polite and considered manner made him a pleasure to deal with. His knowledge and understanding helped us consistently throughout the process.
5/5
TrustpilotThank you
We are so grateful to Sandra and Lindsay in the Lettings Department. We have not rented a property before and they have helped us every step of the way. They manage to combine professionalism with a relaxed and friendly approach. Exactly what we needed at a very stressful time.
I'm pleased to hear the rental process was smooth and well managed by the Lettings team. Hopefully you can now relax in your new home!
5/5
TrustpilotGemma Reynolds has been an amazing…
Gemma Reynolds has been an amazing point of contact for us during our time buying and selling through Simon Miller. She is an asset; her customer service is incredible and quite often goes above and beyond. Thanks Gemma!
5/5
TrustpilotSold my house through Simon Miller and they were great.
Andrew and the team at the Larkfield branch did a really good job. They sold the house in under a week and then managed the process really well thereafter. I was always kept up to date. 5 star service.
5/5
TrustpilotVery happy, Thank you Richard!
The Simon Miller Team has impressed us throughout the process of selling our parent‘s house.However, Richard Long deserves special recognition for always being on the ball and going the extra mile when things were looking difficult. Although his job must certainly be challenging, he has always been cheerful, friendly and efficientThank you!!!
Richard Long is an extremely well respected and knowledgeable Estate Agent who has an extremely challenging role in our sales progression department. He will be grateful that you took the time to mention him by name and for leaving a 5 star review. Thank you.
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