Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was impressed by their customer focused approach. My dealings were mainly with their Area Manager Wasim Amir, and their Branch Sales Manager, Kelly Smith, and both of them and their team were always available to help throughout the process till completion.
N · 18 September 2023
Agent replied · 14 June 2024
Thank you for your feedback! We're delighted you appreciated our customer-focused approach. Wasim Amir, Kelly Smith, and our team were dedicated to supporting you throughout the process until completion. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 1/5
TrustpilotWorst experience I have ever had with…
Worst experience I have ever had with an estate agent, let a photographer have the keys to my property without any notice ? After 3 weeks of signing a contract had no contact from them whatsoever ! Maybe it’s a buoyant market at the moment and their just not bothered, pretty poor to say the least ! But about what you expect from estate agents
Consumer · 30 July 2020
Agent replied · 17 June 2024
I'm sorry to hear that the service you received from our company was not to your satisfaction. As members of The Property Ombudsman (TPO) redress scheme we have an internal complaints process which we adhere to. Should you wish to contact our offices and raise a formal grievance , we will of course investigate your concerns and respond accordingly.
★★★★★ 5/5
TrustpilotFirst class service all the way!!
I can’t stress enough just how fantastic our experience was with Simon Miller during the sale of our property. We dealt with the Aylesford branch and all of the staff were extremely helpful and knowledgeable. They kept us informed every step of the way and pushed the solicitors regularly! We received the exact amount that we wanted for our property and their fee was worth every penny.
Mr · 19 September 2019
Agent replied · 17 June 2024
The Larkfield team work hard to ensure clients receive a professional service. We believe the service provided offers good value for money and I'm pleased you feel the same. Thank you!
★★★★★ 5/5
TrustpilotVery impressed
Jeremy and the team have been very attentive and responsive throughout our purchase. The speed and quality of communication has made me feel very assured that all the necessary wheels are in motion. And they were!I would highly recommend Jeremy and Simon Miller and Company more widely.
Luke · 28 November 2020
★★★★★ 5/5
TrustpilotSimon Miller highly recommended
Simon miller estate agents and especially Elliot did a fantastic job finding the perfect property for my family.They sorted out everything for me and are still looking after me.A big thank you to all the staff and would highly recommend
Robert · 14 March 2022
★★★★★ 5/5
TrustpilotJust wanted to thank Simon Millar &…
Just wanted to thank Simon Millar & Company especially Wasim and Shirley. Wasim, so glad it was you that picked up the phone 11 weeks ago. You guys have been amazing, every call and email was dealt with straight away. We couldn’t fault you. Katie and Rhaea
Katie · 3 November 2020
★★★★★ 5/5
TrustpilotI used Simon Miller’s team of agents to…
I used Simon Miller’s team of agents to sell my property in Harrietsham, Kent.From start to finish a lovely smooth operation. Very helpful, charming and happy people, which made a stressful situation a lot easier.Many thanks Wasim & team
Mrs · 17 April 2022
★★★★★ 5/5
TrustpilotSatisfied customer
We were very satisfied with the assistance of Jeremy and the team throughout our sale. No hesitation in recommending this estate agent. Very professional and proactive at every step.
SIMON · 18 April 2023
★★★★★ 5/5
TrustpilotSelling our home has been a breeze with…
Selling our home has been a breeze with Simon Miller & Company. I loved the property file online system which gave access to all our viewings and instant feedback. The team have kept us well informed and made moving a little less stressful. Special thanks to Simon & Gemma for keeping me updated throughout the whole process. Couldn't recommend them enough!
Megan · 30 November 2020
Agent replied · 17 June 2024
We have chosen to embrace modern technology in our working practises as we feel it provides better engagement with our customers. Very rarely do I hear the selling process being referred to as a "breeze" but I'm delighted this was your experience. Please recommend us to friends and family! Thank you
★★★★★ 5/5
TrustpilotGreat Service!
I enjoyed very good service from Simon Miller and co Bearsted team, from initial discussions through to completion of the sale. The team led by Richard were hands on and always available for updates or further discussions and to give advice. I never felt 'out of the loop'.
Rob · 18 December 2019
★★★★★ 4/5
TrustpilotGreat from start to finish
From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house were quickly resolved. The sales progression was great. Richard worked so hard to push through our sale and was always reassuring and friendly. No hesitation in recommending the whole team!
C · 24 February 2021
Agent replied · 17 June 2024
Recommending our services to others is a huge endorsement of our company. I'm pleased you were kept well informed what can be a stressful process. Thanks for taking the time to leave a review.
★★★★★ 5/5
TrustpilotBought a property sold by the Maidstone …
Bought a property sold by the Maidstone Simon Miller branch. Found the team there to be very helpful and very patient (I was a first time buyer). Their recommended solicitor was great as was the independent mortgage broker that works in their office. A really well knit business built to help steer customers towards professionals who just help you get through the process smoothly. Will definitely recommend.
AM · 11 February 2018
Agent replied · 17 June 2024
I hope you will be happy in your first home and trust the move wasn't too stressful.I am pleased to hear the service provided by the Maidstone office was worthy of a 5 Star review. I am sure Alex and the team will be delighted with your comments. Using our recommended Solicitors and Financial Advisor can assist greatly with the smooth running of the transaction and allows all parties to communicate well throughout, speeding up the process.
★★★★★ 5/5
GoogleWe have just purchased our second home through Simon Miller. It was a tricky sale, and the process was not straightforward, but Wasim and Jeremy and the whole team really did pull out all of the stops to secure the house for us, and we are incredibly grateful.
Will · 22 November 2024
★★★★★ 5/5
GoogleHI EVERYONE, AFTER LONG SEARCH I FINALLY FIND THE BEST TEAM WITH FULL EXPERIENCE,PROFESSIONALLY,KIND AND SERIOUSLY PEOPLE, I WANT TO THANKS FOR EVERYTHING TO ALL TEAM. MILLIONS THANKS GUYS. APPRECIATE, WITH RESPECT AND REGARDS CRISTINEL C CIRSTEA.🏆 …
Cristi · 18 September 2023
Agent replied · 14 June 2024
Thank you so much for your kind words. We're thrilled to have provided you with a positive experience. Your appreciation means the world to us. If you ever need assistance in the future, don't hesitate to reach out. Warm regards from the entire team!
★★★★★ 5/5
TrustpilotWasim and the team were professional…
Wasim and the team were professional and efficient throughout. If it wasn’t for the Sales progression team I’ve no doubt it would have taken the independent solicitors another 6 months to complete. Well done to all and for their tenacity. Much appreciated.
Paul · 5 June 2021
★★★★★ 4/5
GoogleAlthough nearly a year ago since we used the services of Simon Miller & Company Maidstone and the transaction did take a rather long time, due mostly to our buyer's changing Solicitors, our experience with them was in the main positive.
Sandra · 15 June 2023
Agent replied · 14 June 2024
We're honoured to have provided you with a positive experience and grateful for your feedback. Thank you for choosing our company and for leaving us a 5-star review.
★★★★★ 5/5
TrustpilotSimon Miller & Co’s Professionalism
Simon Miller & Co were the first Estate Agent I contacted when I decided to sell my property as I’d had very good service from them when renting out a property. Tony Haskins valued the house and was thorough in his assessment. I had confidence in his valuation and decided to look no further. I was kept informed of viewings and prospective purchasers and advised by Hayley Champion on how to proceed. I have been informed by Hayley at every stage and she has kept in contact with me right up to completion. I have no reservations in recommending Simon Miller & Co when renting or selling a property. The staff are friendly, always accessible, efficient and professional.
Gill · 3 October 2022
★★★★★ 5/5
GoogleFaultless service and help throughout with not only our actual purchase in Headcorn (handled in the main by Jeremy) but also two or three other viewings and general contact through office with other members of staff. Messages always promptly and efficiently dealt. No hesitation in rating 5 stars. Big thank you all round. Chris Wheal and Joan Marriott.
Chris · 15 May 2024
★★★★★ 5/5
GoogleWe had an excellent service from Wasim and the whole team. They were always well informed, gave good marketing advice and kept us up to date throughout the process.
Russell · 16 March 2024
Agent replied · 14 June 2024
Thank you very much for sharing your experience with us! We're thrilled to hear that Wasim and our team provided you with excellent service. It's our priority to ensure that our clients are well informed, receive valuable marketing advice, and stay updated throughout the process. We appreciate your kind words and wish you all the best for the future!
★★★★★ 5/5
GoogleSM&C company managed our rental property in Maidstone for nearly 10 years and were always responsive and helpful. When it came to selling it, Kelly Smith did a really professional job getting us a buyer quickly and then getting us through a tricky process. I highly commend her and the whole team.
Sean · 10 August 2024
★★★★★ 5/5
TrustpilotGreat overall service from Simon Miller
If you want to move and sell your house I would 100% recommend that you use Simon Miller. They are way above any other estate agents I have used before and we have moved a fair few times. Excellent guidance and advice all the way through and they fight your corner where required. Great service and worth every penny.
John · 30 August 2020
Agent replied · 17 June 2024
Thank you for taking the time to leave a 5 star review of our company. I'm extremely grateful and hope you will use our services again should you choose to move in the future.
★★★★★ 5/5
GoogleI couldn’t fault the outstanding service provided by the team. Always someone to guide me through the various stages of selling a property with patience, understanding and helpfulness. It should be awarded 5 GOLD stars!
Angela · 11 April 2025
★★★★★ 5/5
GoogleWe’ve recently moved house, after lots of valuations, research and dealings with estate agents in a difficult climate. We chose Simon Miller for a 2nd time, mostly due to Wasim, he was confidant and informative with all his advice.
Matt · 15 June 2023
Agent replied · 14 June 2024
We take pride in providing exceptional service even in challenging market conditions. We're thrilled that you recognised our efforts and are grateful for your support. Thank you for choosing our company.
★★★★★ 5/5
TrustpilotWasim and team went above and beyond…
Wasim and team went above and beyond nothing was too much of a problem woul highly recommend to any one wanting to buy or sell a property
Siobha · 29 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
