Trusted Agent profile · Maidstone
★★★★★
278 reviews across 3 platforms
2 Boughton Parade, Maidstone, ME15 9QD
Page & Wells's office in Maidstone, at 2 Boughton Parade, is rated 4.8 out of 5 across 278 reviews on three platforms, including 58 Google reviews rated 4.6.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional, helpful and responsive team
We have been very happy with the service we received from Page & Wells. All the staff were professional, responsive and helpful and managed to resell our house in under two weeks when our initial sale fell through. We had lots of viewings, most of which were expertly handled by Steve and Caitlin. We wouldn’t hesitate to recommend them to others. Thanks to the team at King Street!
5/5
TrustpilotHighly recommended
Highly recommended , excellent, efficient and friendly service . A big thank you to Ian , Mike and Lynne for all their help. A special mention to Nicola for her guidance, advice and updates all through the selling process .Many thanks and best wishes.Martin
5/5
GoogleWe are very happy with our new home. Page & Wells Estate were professional at all times and with communication. Highly recommend.
5/5
TrustpilotFantastic service
Fantastic service from the team at Page and Wells, with a special thank you to Nicola who was instrumental in getting our purchase across the line quickly and smoothly, and also to Lynne who was a great help. Highly recommend!
5/5
GoogleWe are very happy with our new home. Page & Wells Estate were professional at all times and with communication. Highly recommend.
5/5
GoogleAn absolute pleasure to deal with , cannot thank them enough for all their help, would highly recommend Duncan , James and the rest of the team.
Thank you so much for your review. This means the world to us and we are thankful to have helped you. We wish you all the best in the future from all at Page and Wells
5/5
TrustpilotBearsted office, Purchase experience
We interacted with Page and Wells (Bearsted) who were acting as agents in the purchase of our first home. Being new to the property market, Page and Wells were very supportive, clearing any doubts we had along the way. A special thanks to Adam Aelen and all at the Bearsted office for making what many find stressful and frustrating a rather smooth process.
5/5
TrustpilotPhil and Be - Larkfield Branch
Phil and Be from Larkfield Branch have been absolutely brilliant, Phil's excellent in depth knowledge of each property they have on their books really shines through with potential clients, i was thoroughly impressed. They are super professional, friendly and so ever so helpful from start to finish. I cannot recommend Page & Wells enough, these are the Estate Agents to use without a doubt :-)
Thank you so much for taking taking the time leave your kind review. We are really pleased to hear that you were happy with the service provided & wish you all the very best and happiness for the future.Best wishesPage & Wells
5/5
TrustpilotExcellent estate agents
Excellent estate agents! Property sold within 10 weeks ,from going to market, acceptance of offer, to completion of sale, despite it being a very busy time and covid! Regular reassuring updates were given on the progress of the sale and any queries were investigated efficiently and professionally. Thank you so much Duncan, James and Anne from Page and Wells, Loose!
5/5
GoogleVery smooth process when purchasing a property recently. Adam kept up very good communication throughout
Dear Ben Cuddington We are so happy to hear about the experience you had at our office with Adam. We sincerely appreciate your review and wish you all the best with your new home! From all the team at Page and Wells Loose Office
5/5
GooglePage and wells estate agents have been fantastic all through our house buying experience ...they are definitely the most efficient and obliging agent that we have ever had ... Nothing was too much problem ...quick responses , very helpful. Thank you everyone
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our team to be efficient, obliging, and helpful throughout your house buying journey. Providing exceptional service and making the process as smooth as possible for our clients is always our top priority and we appreciate your kind words and are grateful for the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out. All the best to you from all the team at Page and Wells Loose Office
5/5
TrustpilotTeam Page & Wells (Bearsted)
Team Page & Wells (Bearsted) - not just Estate Agents, but a cohesive, extremely well managed team of people who communicate well, are always happy and friendly, very knowledgeable, incredibly efficient and totally focused on the fundamentals of selling a client's property at the best possible price, tailored to the client's time frame. They have reached the Zenith of their profession. Thank you, each and every one of the team.
5/5
TrustpilotThe whole team at Bearsted have been…
The whole team at Bearsted have been amazing and cannot thank them or recommend them highly enough.Mike,Nicola,Milllie and Lynne worked very hard to get a tricky and frustrating move completed as quickly as possible which was very challenging.They were always so kind and friendly and couldn’t do enough to help us.I would highly recommend this branch of Page and Wells and am truly thankful to them in the efforts to get me and my partner moved into our dream home.
5/5
TrustpilotThank you, especially to Be!
I cannot adequately state how grateful I am for everything Be has done to help progress the sale. She has consistently gone above and beyond the call of duty. She has been helpful, tactful, communicative and patient.It is rare these days to receive the level of exceptional customer service that Be has delivered.First class! Would give 6 stars if I could!
Thank you so much for taking taking the time leave your kind review. We are really pleased to hear that you were happy with the service provided & wish you all the very best and happiness for the future.Best wishesPage & Wells
5/5
TrustpilotWe've just completed on our purchase…
We've just completed on our purchase buying through Page and Wells and Michelle Varney has been fantastic throughout the process. Would not hesitate to recommend.
5/5
TrustpilotIncredible service with a stressful onward chain.
Be Chapman at Page & Wells went above and beyond, dealing with awful solicitors up the chain, to make sure everything went as smoothly as it possibly could do and that the sale went through on time. Her communication throughout the entire process was incredible, she was always on hand and I could not recommend her or Page & Wells enough
Thank you so much for taking taking the time leave your kind review. We are really pleased to hear that you were happy with the service provided & wish you all the very best and happiness for the future.Best wishesPage & Wells
5/5
TrustpilotVery Efficient, with Great Communication
The team at Page & Wells handled our sale with expert care and diligence at every stage. They consistently marketed the property, making changes and adaptations to keep the property fresh on online portals as well as reaching out to their sizable client base. The team adapted with a tough market and did a really great job. They handled the sale ensuring a smooth transition, communicating brilliantly and always keeping us enlightened throughout the process.
5/5
GoogleDuncan & the Loose team at Page & Wells were extremely professional, friendly, focused & a real pleasure to deal with throughout the whole selling experience of our home, & whilst in the end we decided not to move we would have no hesitation in using this family focused sales & letting agent in the future to assist in both the selling & buying of our next home.
Thank you for your lovely comments. We are so pleased that you have enjoyed your experience using Page and Wells. We hope that things work out for you in the coming months and we will be ready and waiting for you when the time is finally right for you to move on. Best wishes to you all from the Page and Wells team
5/5
TrustpilotAn amazing team, great communication.
The whole team from initial contact through to the progress team and completion were thoroughly professional. The communication all the way through was first class, either from the staff or via the online account. I was never unaware of what was going on with the sale of my house. Experts in selling houses.
2/5
TrustpilotThis review is directed at the Maidstone Lettings Team
This review is directed at the Maidstone Lettings team, as once again we have been made to feel like second class citizens. The staff here do not see tenants as customers, just landlords, their total lack of respect for our privacy is astonishing. They constantly pander to neighbours unjustified and ridiculous complaints about the trees they claim are over hanging. No communication from them until the last minute, giving contractors our details but failing to inform us so we have no idea what they want or why they are calling.In the last five years we have had countless errors and delays from incompetent staff who claim they have done their best. We were left with no heating or hot water for over a week and the total sum of their efforts was one call to one contractor who said they were looking into the availability of parts. No compassion, no empathy, no respect! It seems that the staff change every five minutes yet the next ones appear to have no more interest than the last. As I have said, they do not see tenants as customers which is very clear in their approach. If you are considering renting any property via them I would be very careful. I am led to believe there is a different level of service when you are a buyer which is clearly demonstrated in their reviews from buyers, it’s a shame they can’t filter that through to tenants.
5/5
TrustpilotThe team were attentive and…
The team were attentive and knowledgable. Always friendly and helpful. They managed the viewings efficiently and communicated clearly the outcomes of viewings. This was reassuring as we dont live locally and were selling the property for a family member. I would highly recommend them as they removed the stress from the whole process and we were delighted with the speed and efficiency of the sale.
5/5
TrustpilotEveryone was very helpfull & friendly &…
Everyone was very helpfull & friendly & kept me updated at all times.i can honestly say I would highly recommend this company as its been a pleasure doing business with them.
5/5
GoogleOur experience with Page and Wells was excellent. We were contacted regarding a house which met our specifications before it was live on advertising sites which helped with managing to get a viewing of the property. Staff were always polite and helpful when we have called, which other estate agents have not been in our opinion. Highly recommend.
Dear Sarah Palmer Congratulations on your purchase! Thank you for taking the time to leave us a kind review. We're thrilled your expectations were met and we hope you enjoy your new home for many years to come. All the best from all the team at Page and Wells Loose Office
5/5
TrustpilotExceptional team
I only actually met the team once and for a very short time because I live abroad, so everything was done on line with emails and the odd phone call. They were extremely professional, helpful and kind. They dealt with everthing quickly, from finding a tree surgeon to having the roof fixed. I would definitely recommend them to friends.
Thank you for your review Penelope, we're extremely happy to hear you were pleased with our service. If we can be of any assistance to either yourself or friends/family in the future, please feel free to reach out.
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