Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
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5/5
TrustpilotPage and wells amazing estate agents
From the moment we call arranged a viewing with page and wells in aylesford we was met at our new home by izzi who was absolutely amazing, never tried to push it on us or rush us through was very helpful with questions we had. Once we put in an offer and got the ball rolling a colleague called lily kept us updated through out with what was going on behind the scenes. Honestly was such a smooth purchase. Thankyou page and wells aylesford
Daniel Β· 5 March 2026
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5/5
TrustpilotWe sold our property with Page & Wells (Larkfield)
We recently sold our property with Page & Wells in Larkfield and cannot speak highly enough of the team; Sam, Phil & Izzy.
Sam came out to value the property and we were really impressed with her enthusiasm, her obvious passion for her work and she couldn't speak highly enough about our house. She assured us we would have no trouble selling our property achieving the price we wanted, so there was never any thought of going with anyone else after her visit.
Izzy and Phil were just as impressive when it came to dealing with the viewings, providing feedback after each viewing.
In fact, Izzy was superb in dealing with our eventual buyer who was one of the first to view the property after 3 days on the market and putting in an offer there and then.
Once the sale had been handed over to the progressions team, Lily was equally impressive in keeping us updated on progress, chasing solicitors and answering any questions that we and our buyer, had right through to completion
A massive thank you to Sam, Izzy, Phil & Lily. From start to finish the experience was superb, extremely smooth and stress-free.
We cannot praise Page & Wells highly enough and we would have no reservation in recommending them to anyone considering selling their property.
Alan Β· 8 January 2026
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5/5
TrustpilotFirst Class Service from Page & Wells, Aylesford
From our first meeting with the Page & Wells team at Aylesford, right through to the sale of our home, we received a first class service. Izzie, Phil & Sam were very helpful and understanding about the situation we found ourselves in. We only wanted to move if we could purchase one specific house and they did all they could to support us with this. They couldnβt have been more helpful.
Carol Β· 8 January 2026
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5/5
TrustpilotBrilliant
From the first interaction I felt the sale of my late fathers home would be in safe hands. Phil & Izzy were just brilliant. They handled all the viewings on my behalf, kept me informed at all times and really pushed for the best price we could achieve. I also used their recommended conveyancers and they were pretty good too albeit a bit slow, given that the transaction was chain-free/cash buyer, it should have gone through quicker BUT needless to say, Page & Wells were brilliant and I couldn't recommend them enough. The team were a delight to deal with. Thank you Page & Wells Larkfield.
Mandie Β· 3 October 2025
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5/5
TrustpilotLarkfield Team are the Dream Team
The Larkfield branch are the absolute A Team of how to be estate agents. Phil, Sam and Izzy are the absolute dream team! We sold and brought homes with the team and they could not be more helpful, professional, and at the end of the phone to ensure everything went smoothly. After having 2 failed sales through other well know companies, and told Page and wells are THE estate agents to use in Larkfield, I went ahead and can see why they have the reputation they have in our area! Canβt thank the team enough!
Karen Β· 24 July 2026
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5/5
TrustpilotThank you Izzy and Lily from Larkfield Branch
A big thank you to Izzy from the Larkfield branch for making our FTB journey such a wonderful one! Izzy showed great knowledge and enthusiasm at the first viewing, which made us fall in love with the property instantly! After having done so many viewings, it was refreshing to experience such great level of service that felt genuine. From that point to completion, the process has been smooth, stress-free and most importantly joyful! Our sales progressor, the wonderful Lily has been equally amazing in playing a huge role in our journey. No question was too small or too big to ask! We were kept updated at every stage and we always looked forward to hearing from her :)
We couldnβt ask for a better team of people to help with our first home journey! We will definitely remember them when we choose to buy/sell in the future π§‘ Thank you so much again for taking such good care of us!
WithYush Β· 7 March 2025
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5/5
TrustpilotPage & Wells Maidstone really know their market, highly recommended
Great up front advice from people who really know their local property market. We dealt with Steve Kidd from the Maidstone branch, so we cannot speak for the other outlets. Steve and his colleague Katie were most professional in their dealings and kept their eye on the ball all the way through the process. We listed the property on a Tuesday and had four offers at or above the asking price by the Saturday. Katie spoke to the bidders and advised which one we ought to run with. Contracts have been exchanged and completion is due tomorrow. We'd be very happy to recommend Steve and his team.
Stuart Β· 27 October 2022
Agent replied Β· 6 July 2023
Dear Stuart, Thank you so much for your kind review. We are pleased to hear that you were happy with the service provided & wish you all the very best for the future. Best wishesPage & Wells
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1/5
GoogleBy far the worse estate agent ever!!!. Dealt with James who was not very transparent and forthcoming with information regarding the existence of a probate which caused considerable delays to us including financial losses and inconvenience especially at a moment when I am pregnant and most vulnerable. I raised this with Duncan who was extremely rude and made it very clear that his duty is to the vendor WHO IS PAYING HIS FEES so he couldn't careless about us as long as we buy the property. At no point they apologize for the considerable delays. So basically they disadvantaged us to advantage their client who couldn't be bothered to move out of the house to give us vacant possession. We had end up renewing our mortgage offer at our own expense that had expired because of the long wait luckily we were still in a position to do so. They had also covered up damages to the property to have us pay a higher price. James would harass me while I'm at work and in meetings demanding information on this and then when I asked to stop harassing me he insinuated that I was lying when in fact he was the one that lied to us repeated to cover up the vendors situation - I now realise he was using reverse psychology. They prevented us from viewing the property which is spiteful. They lack customer service and professionalism in every sense. This almost drove me into depression because they made us spend money on solicitors mortgage brokers knowing there was a probate on the property and never told us. The whole transaction took us over 9months and we almost missed the stamp duty holiday.
******lying repeatedly on behalf of client is not taking instructions and is very much against Estate Agent Code of Professional conduct.NegativeResponsiveness, Quality, Professionalism, Value
Nicky Β· 23 October 2022
Agent replied Β· 6 July 2023
We are sorry to hear your comments. Unfortunately we have to act in accordance with our clients instructions and it seems that by doing so this has created a poor experience for yourselves. We always strive to achieve excellent customer service. Generally our clients are extremely pleased with the service we provide as you can see from the many comments below. We wish you all the best in your new home
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1/5
GoogleBy far the worse estate agent ever!!!. Dealt with James who was not very transparent and forthcoming with information regarding the existence of a probate which caused considerable delays to us including financial losses and inconvenience especially at a moment when I am pregnant and most vulnerable. I raised this with Duncan who was extremely rude and made it very clear that his duty is to the vendor WHO IS PAYING HIS FEES so he couldn't careless about us as long as we buy the property. At no point they apologize for the considerable delays. So basically they disadvantaged us to advantage their client who couldn't be bothered to move out of the house to give us vacant possession. We had end up renewing our mortgage offer at our own expense that had expired because of the long wait luckily we were still in a position to do so. They had also covered up damages to the property to have us pay a higher price. James would harass me while I'm at work and in meetings demanding information on this and then when I asked to stop harassing me he insinuated that I was lying when in fact he was the one that lied to us repeated to cover up the vendors situation - I now realise he was using reverse psychology. They prevented us from viewing the property which is spiteful. They lack customer service and professionalism in every sense. This almost drove me into depression because they made us spend money on solicitors mortgage brokers knowing there was a probate on the property and never told us. The whole transaction took us over 9months and we almost missed the stamp duty holiday.
******lying repeatedly on behalf of client is not taking instructions and is very much against Estate Agent Code of Professional conduct.
Globetrotter Β· 11 October 2022
Agent replied Β· 11 October 2026
We are sorry to hear your comments. Unfortunately we have to act in accordance with our clients instructions and it seems that by doing so this has created a poor experience for yourselves. We always strive to achieve excellent customer service. Generally our clients are extremely pleased with the service we provide as you can see from the many comments below. We wish you all the best in your new home
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5/5
GoogleFrom the get go, Page and Wells were fantastic. They came and provided us with a realistic estimate but did advise the potential ups and downs of house selling. We instructed them shortly after, within a week they had enough viewings booked to take up a whole day of visit slots. We were able to leave the house for the day and leave Adam in charge. We had a number of offers come in and managed by Page and Wells we accepted an offer we were very happy with. Adam and the team were then very easily contactable throughout the process and were friendly and helpful all the way through to the day of completion. I would thoroughly recommend dealing with them for any house sales in the future.
Victoria Β· 11 October 2022
Agent replied Β· 6 July 2023
Dear Victoria Hemming
Thank you for your 5 star review! We work hard to meet high standards of customer care and we're thrilled you were pleased with your experience. We hope you are enjoying your new home! From all the team at Page and Wells Loose Office.
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5/5
TrustpilotA great experience from start to finish!
From start to finish Page&Wells have been brilliant with our move. They have handled everything with urgency and professionalism, but also made our experience feel personal and like they were listening to what we wanted. From previous experience with other estate agents with previous moves, I can say that this has been the least stressful, quickest and (dare I say it) most enjoyable move we have ever been a part of. Special thanks to Mike and Nicola, theyβre great!
Elise Β· 14 October 2022
Agent replied Β· 6 July 2023
Thank you for your kind review Elise, we're extremely pleased to hear you were happy with the service provided and we wish you all the best in your new home. If we can be of any assistance in the future, you know where we are. :)
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5/5
GoogleThis is the second time using page & wells and I could not recommend them enough. From start to finish the communication was outstanding and both James and Adam were on hand to deal with any queries. We were fortunate to sell our house quickly and part of that was James understanding the house and those who it would be most suited to it. Thankyou for everything.
Shay Β· 11 October 2023
Agent replied Β· 6 July 2023
Dear Shay Valler
Thank you for taking the time to leave us this amazing review about your experience with us. We wish you all the best with your new venture! From all the team at Page and Wells Loose Office.
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5/5
GoogleWe found Page & Wells very professional & friendly and our seller (their vendor) said the same to us too.
The sale went through to exchange very quickly - less than 2 months so you can't say more than that.
Moving from out of the area can be stressfull but we were very happy with their service and would use again when needed.
Matt Β· 14 November 2025
Agent replied Β· 14 April 2026
Dear Matt
Thank you for taking the time to share your kind review. Weβre delighted to hear that you were happy with our service and that everything moved along smoothly. Wishing you all the best in your new home! From all the team at Page and Wells Loose Office
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5/5
GooglePage & Wells Loose branch dealt with the sale of my property and also my forward purchase. I couldnβt recommend Duncan, James & Adam enough, their level of service has been exceptional over what has been a long period of time on my purchase. James especially, always keeping me up to date and responding to any queries I had very promptly. Just a lovely, friendly and efficient agent to use, Thank you all so much
Claire Β· 11 October 2022
Agent replied Β· 6 July 2023
Hello Miss Howard. Thank you for your kind words and taking the time to write us a review. Your satisfaction is our priority and we are happy to have helped you make the move. We wish you all the best in your new home and every happiness in the future. Best Wishes From all the team at Page and Wells
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5/5
TrustpilotRecently sold & purchased through theβ¦
Recently sold & purchased through the Page & Wells Loose office. They kept us up to date at every step & Suzanne was amazing chasing our buyers solicitor as they were unfortunately very slow at responding. Just so happy to be in our new home. Thank you to all the staff at Loose for your help, I will definitely recommend.
Sam Β· 17 May 2025
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5/5
TrustpilotPage and Wells? Should I?β¦
So in the days of self funded companies that replace estate agents, you wonder if it is worth paying for a proper estate agent. My answer is absolutely and that Page and Wells have to be top of the stack of choices.From Steves visit to value, the recommendation of an amazing photographer who made our lovely home look the best it could, to the positive, supportive viewings. All brilliant and the best service.And when we came to progressing our sale, Michelle became my right hand woman. Boy, was this the most complicated chain Iβve ever experienced- down to pandemic, slow moving solicitors ( not mine) and every frustration you could imagine.Michelle was so in our corner, I genuinely believe it was her that held everything together and made it all happen. She is totally my favourite person at the moment.Page and Wells charged very reasonable fees and they earned every single penny of them.
Graham Β· 31 January 2022
Agent replied Β· 6 July 2023
Thank you very much for your kind review Graham & Kate. It was a pleasure to act on your behalf & we wish you all the very best for the future.Best wishesPage & Wells
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5/5
TrustpilotI have brought and sold severalβ¦
I have brought and sold several properties through page and wells over 3 decades and I have just completed on a sale of a house in loose ,the service that I received from Duncan James and Adam was exemplary absolutely fantastic 5 star ,the team is extremely knowledgeable patient and understanding to the customers requirements and the 100 percent estate agent to undertake your property needs ,from myself and Rachel thank you so much for your fantastic service
John Β· 6 September 2024
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5/5
GoogleI have just sold my house in Loose through Page & Wells. It has been a long and difficult process, especially with the problems caused the pandemic, but the Loose team have provided excellent professional help and personal support throughout. James has been my main contact and I have been so impressed by his commitment and dedication and his ability to remain calm and cheerful. I have been kept up to date with progress on a daily basis and felt complete confidence in their handling of the sale. It has been a pleasure dealing with them all.
Jill Β· 11 October 2021
Agent replied Β· 6 July 2023
Thank you for your kind comments. We aim to provide excellent customer service and are so pleased you experienced this. We wish you all the best in the future and thank you for your business. Best wishes from all at Page and Wells
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5/5
GoogleWe recently sold our house in Loose via Page & Wells, we couldn't have asked for a better service especially in the current climate!
James Palin was extremely helpful, kept us informed every step of the way and gave an honest analysis of the state of the property and what we could expect to achieve. We would highly recommend them to any sellers or purchases in the area and are extremely grateful for all their help in making our sale as smooth as possible
Robert Β· 11 October 2021
Agent replied Β· 6 July 2023
Thank you for very kind review. James is an extremely valued member of our team and he will be so pleased to hear your comments. We are so glad that you had such good service resulting in a positive outcome with the sale of your home. Also we thank you for the recommendation and very much look forward to being able to help you in the future. Best Wishes from all at Page and Wells
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5/5
GoogleWe sold our house in Boughton Monchelsea through the Loose branch of Page & Wells. Before appointing an agent, we carried out our due diligence and requested quotes from three different agents. Whilst all valued our property at the same price, we were most impressed with Duncan Wills from P&W. His professional, but very personable, approach and knowledge of the area convinced us that P&W were the agent for us.
During the actual marketing process, we mainly dealt with James Palin, who is equally professional, personable and knowledgeable.
The house was initially 'sold' before the For Sale sign went up, but unfortunately fell through after our buyer's own sale fell through. We had a number of time wasters offer afterwards and then Covid interrupted proceedings for half of 2020.
Undeterred, P&W continued marketing our property in the face of some pretty tough times and more than our fair share of time wasters. A buyer was eventually found and we completed last week.
Throughout the whole selling process, we were kept in the loop by phone and email. We were given solid advice on price strategies and continued marketing. Our home continually featured high on the lists on property websites such as Rightmove.
Thoroughly professional and an absolute pleasure to deal with, we would not hesitate to recommend the team at the Loose branch of Page & Wells.
Paul Β· 11 October 2021
Agent replied Β· 6 July 2023
Thank you so much for your review. We are so pleased that you had such an excellent experience with us. We strive to keep our standards high and it sounds like we kept to
our word throughout your sale. We wish you every happiness in your new home in Wales and here is to a safe and healthy 2021
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5/5
TrustpilotP&G have been great
P&G have been great. But special mention to Cheryl in Sale Progression who has gone above and beyond to help me with a a particularly long and complicated chain and sale. She has worked tirelessly to ensure the sale progresses.
Claire Β· 17 November 2025
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5/5
TrustpilotRecommended trustyworthy agents in the Maidstone area
Nicola and Steve of Page & Wells Maidstone were excellent in supporting us with a fairly protracted move in August 2021. Provided a sensible valuation and then achieved over the asking price, which is ultimately what you want.Main value was after the property was sold STC, with plenty of useful advice and sage wisdom on handling buyers and keeping the wider chain together - that's ultimately what you pay for, and would do it again if selling or buying in the Page & Wells area. Recommended
Paul Β· 13 August 2021
Agent replied Β· 6 July 2023
Dear Paul,Thank you for such a positive review. We are pleased to learn that you were happy with our service throughout the moving process & that you would recommend us to others.Best wishes for the future.Page & Wells
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5/5
TrustpilotI used Page & Wells for the purchase ofβ¦
I used Page & Wells for the purchase of a house and I had a positive experience.
Communication was excellent throughout the process. Adam kept me updated regularly and were always available to answer any questions I had. They were proactive in finding solutions to any issues that arose and I felt confident that they were working hard to get the best outcome for me.
Overall, I would definitely recommend Page & wells, they offer a professional and reliable service, and they are committed to getting the best results for their clients. I also got a very special congrats package at the end which felt very wholesome. A special thanks to Adam for getting me through the process
Robert Β· 14 June 2024
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5/5
TrustpilotThank you Josh
Josh was very personable with us and patient with our many questions.
We would have liked a little more contact in the run up to the big move date re deposits and to knowbeverything aas still ok, as we had quite a wait for the property. However on the move day Josh was brilliant.
He adjusted the time to accommodate us and patiently talked us through all the paper work and signature and took us around the property with the inventory. We did not recieve anything like this in our last move, with a different agency.
We felt reassured by Josh.
Thank you
Greer Β· 12 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.