Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery rude lady on the phone not welcoming at all and the way she speaking to me on the phone absolutely shocking she needs to learn what customer service is not recommend it at all!
Michael · 1 April 2023
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTommy the mortgage advisor has been very supportive throughout the process of getting my first mortgage and home. He’s professional and communication is great. Thanks so much :-)
Samantha · 26 September 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleSam and the whole team were very helpful throughout the sale of our house. They were always at the end of the phone to advise and answer the many questions and queries we had. I would recommend them highly!
T · 3 September 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic team based at King Street, Maidstone office. They understood our situation and helped all the way. It was a tricky move but they had patience and experience to help. I can’t recommend them enough.
Chris · 2 December 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe're very satisfied with MANN customer service. I'm very grateful to Adam Norris and Tommy Jackson for their professionalism.
Aleksi · 25 January 2024
Agent replied · 25 March 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTommy Jackson helped with my remortgage process. He is highly professional and knowledgeable. The process was absolutely seamless. I will highly recommend him.
Damilola · 26 September 2023
Agent replied · 25 November 2023
Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service provided by the team through a bumpy selling process. Amelia in particular was a pillar of support and information, providing a personable and friendly point of contact throughout. Thoroughly recommend
Anna · 1 January 2023
Agent replied · 30 July 2023
Many thanks for your kind words, recommendation and fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a few bad experiences in the area spoke with Sam who’s been an absolute dream to work with. Can’t recommend enough so far, has helped ease a very stressful time can’t say enough, thank you!!
Nathaniel · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful team in Maidstone!
Jess · 27 July 2024
Agent replied · 24 August 2024
Thank you Jess for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful mortgage advisory service from Tommy - the process was straightforward and quick. Would definitely recommend!
Katherine · 26 September 2023
Agent replied · 25 November 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot speak highly enough of Sam and the rest of the team at Mann Maidstone - everyone I had the pleasure of speaking with was friendly, knowledgable and super helpful!
Jake · 30 July 2022
Agent replied · 30 July 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe speed at which Sam got our house on the market was so fast. Met on the Friday and was on the market by the Monday. We sold within 2 weeks and have just exchanged 3 months later.
Professional, efficient and friendly service from start to finish. Thank you so much 😃
Karen · 2 March 2023
★★★★★ 5/5
GoogleI want to thank the Mann team Alex Knight, Guy Crewe, Zina Smilie and Sam for their great work to purchase my first home. They are very friendly and well experienced. I highly recommend their service.
Bamiyan · 16 October 2019
Agent replied
Wonderful to read that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 4/5
GoogleA good and positive experience from the Mann's Team. Reliable, patient and supportive. Thank you all.
Christine · 3 September 2022
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA lovely approachable team, who are happy to help and made selling a breeze. 😊 …
Matthew · 3 September 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Dragos · 3 April 2025
★★★★★ 5/5
GoogleRating only, no written review.
Sue · 30 July 2021
Agent replied · 30 July 2023
Thank you for leaving us this 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Marcus · 21 June 2020
Agent replied · 20 June 2024
Thank you for the amazing 5* review.
Best wishes, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.