5/5
Alicia was very helpful and very professional
Agent replied
Thank you for your kind feedback. Kind regards Alicia Turner property manager

Trusted Agent profile · Maidstone · Kent
★★★★★
942 reviews across 2 platforms
Unit 3 - Galleon House 87 King Street, Maidstone, Kent, ME14 1BG
Part of haart, see every office.
haart's office in Maidstone, Kent, at Unit 3 - Galleon House 87 King Street, is rated 4.7 out of 5 across 942 reviews on two platforms, including 898 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
Alicia was very helpful and very professional
Thank you for your kind feedback. Kind regards Alicia Turner property manager
4/5
Ria in the lettings team is always friendly and helpful! Always on hand to deal with any issues swiftly and promptly, I recommend
Hi Isobel, Thank you very much for your feedback. I wish you all the best in your new home and we are always here to help, if you need it. Kind regards Ria Tolley haart residential lettings
5/5
Molly is very polite and helpful!!
Hi Lia, Thank you very much for your kind words. Kind regards Molly Walker haart Residential Lettings
5/5
Cannot recommend Haart enough. Although we aren’t currently selling our property Katie arrived to value our property. She was so professional, helpful, knowledgeable and friendly. Katie took time to explain the processes and made us feel at ease. Will be recommending in the future.
Dear Belinda, thank you for the kind words. It has been my pleasure to meet and visit your beautiful property. Wish you all the best in the future. Katie Reynolds haart Estate Agent
5/5
I had a very good experience with Haart Maidstone, in particular with Alicia, who has been very helpful and efficient. I was out of the country, I left the house keys with them and they did everything for the rental. They achieved a good rental income with sensible costs.
Hi Tom, Thank you very much for your feedback, I look forward to managing your property for you throughout the tennacy! You always know where to find me. Alicia Turner haart property manager
5/5
Had a lovely property viewing today with my partner, Molly W went above and beyond to make sure that we didn’t feel rushed during our viewing and she was more than happy to answer any queries we had. Great experience, I would recommend using Haart again.
Hello Elise, Thank you for the five star review. It has been my pleasure helping you and showing you around the property. Kind regards, Molly Walker haart Residential Lettings
5/5
Fast, efficient and friendly service from all whom we spoke to from first point of contact and ongoing. Highly recommend.
Hi Patrick, thank you for writing a 5 star review on how you found our service. Emily Nicholson Maidstone haart residential lettings.
5/5
As request of one more spare front door key of my rental apartment. Alicia of Haart is helpful to contact the landlord for me and keep following up. She keeps me updated on the status of my request. Finally the case is solved. I really appreciated of her effort.
Hi Thomas, Thank you for your five star review! Always happy to help, Alicia Turner haart property management.
5/5
Have been dealing with Luke collect he showed me around the property and was very professional
Thank you very much for the words and your review, Luke is always on hand to help and we all at haart look forward with being able to help you find your next property. kind regards Luke Collett, haart Maidstone sales.
5/5
My 5 stars are for Kea who works at Haart in Maidstone, she showed me around a couple of properties and she is an absolute asset to the company, chatty and bubbly and so friendly and knowledgeable, she deserves a 5 star review
Dear Samantha, thank you for your kind feedback regarding Kea on our sales team we wish you all the best with your future move.
5/5
The agent we got (Molly) was really helpful and supportive. She made sure to guide us through the entire procedure till the very end. This made the entire process so much easier for us and with her support we were able to rent our house with much ease.
Hi Madhuki, Thank you for your review. I am so happy that you and your family now have the keys to your new home. We will be here all the way through your tennacy to help you! Kind regards Molly Walker haart residential lettings
5/5
Truly unbelievable service from Alicia and the others in the team who went above and beyond to help my partner and I move into our home. All issues which arose were dealt with quickly and with great professionalism, for which we are truly grateful! Thank you so much!
Hi Luke, Thank you so much for your kind feedback. Its been a pleasure to help you both get into your new home! Kind regards Alicia haart property manager
5/5
Thank you Brad for your professionalism also providing accurate and relevant informative advice, great job.
Hi Alex Lawrence, we are very happy to have provided you with such a positive experience and would love to be of service should you require further help in the coming weeks. Stuart Reynolds Senior Branch Manager
5/5
Thank you to Kirsty Nunn in Maidstone for your efficient help whilst I was house hunting.
Hi Tim Collins, thank you for taking the time to leave a review for us at haart Maidstone. We're happy we could meet your expectations! Thank you again for the great review!
5/5
Dealt with Alicia and she was very helpful and professional
Thank you for your feedback glad to hear she has been helpful. haart Residential Lettings
1/5
After multiple phone calls, with a property manager from Haart Property Agency Manager, to confirm a home inspection. Relocation of working days, securing attendance on the DAY AND TIME OF THEIR CHOICE. We are disappointed with the attitude and frivolity on their part. How easily and disinterestedly they accept that they can make fun of the people who work and do what is necessary on their part. The attitude is mocking towards the customers and mocking to say the least. Whoever these people are, they think they can move the hours and days they have committed to.
5/5
Professionalism, prompt communication, and attention to detail made the entire process smooth and efficient. We appreciate your efforts in finding us a suitable rental property and guiding us through the rental application process. Thank you very much for your exceptional service.
Dear Oscar, thank you for your kind words. Wish you best of luck in your new property and it my pleasure to help you along the way. Ioana Dina Residential Lettings
5/5
Lisa & Matt were very professional, helpful and helped me achieve what I wanted. Many thanks.
Dear Paul Craddock, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Maidstone estate agents
5/5
My experience with Haart Maidstone up to this point has been quite pleasant. The lettings negotiator Catherine Stuart was really helpful and attentive. She help us with all our queries, responded to our email on time and no query was too trivial for her attention. 5 star all the way
5/5
Just wanted to say Harry did a super job following up on a problem that we reported before and after it was completedGreat job ⭐️
Hi Claire, Thank you for your kind feedback. It's been a pleasure to assist you. Kind regards Harry Carnt, haart Property Management, Maidstone.
5/5
Kian provided a great service and I would well recommend.
Good Morning. Thank you for your feedback and kind words. Kind Regards, Kian Campbell Haart Property Management.
5/5
I've been working with the team at Maidstone for a few years. Ria and Molly both stand out as exceptional. Both are well versed in the market and are always keen to find solutions for problems that arise. Providing an excellent Customer Experience!
Hi Eric, Thank you for sharing your experience with us. Its always a pleasure to assist. Kind regards Ria haart residential lettings
4/5
We dealt with Amy at Haart who was really helpful through a process which was tortuous largely I think due to the fact that my in-laws had lived in Spain for the last 20 years. Amy helped us find solutions to the problems we encountered
5/5
Kea showed myself and my partner around a property we are in the process of purchasing, she was very professional, polite, informative when asked questions, and really friendly. Nothing whilst viewing was rushed, allowing us plenty of time to look around the property.
Dear Andrew, many thanks for your kind feedback regarding Kea in our sales team - we certainly look forward to helping you through the whole process.
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Yes. haart won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.