5/5
Thanks to Alicia and Ria for helping us with our move especially under these difficult times.
Agent replied · 21 June 2024
Hi Dean, Thank you for your feedback - We are always happy to help assist. Ria haart Lettings Maidstone

Trusted Agent profile · Maidstone · Kent
★★★★★
942 reviews across 2 platforms
Unit 3 - Galleon House 87 King Street, Maidstone, Kent, ME14 1BG
Part of haart, see every office.
haart's office in Maidstone, Kent, at Unit 3 - Galleon House 87 King Street, is rated 4.7 out of 5 across 942 reviews on two platforms, including 898 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
Thanks to Alicia and Ria for helping us with our move especially under these difficult times.
Hi Dean, Thank you for your feedback - We are always happy to help assist. Ria haart Lettings Maidstone
5/5
Harry & Matt dealt with my query quickly and efficiently today was very impressed with the service I even got a call after as a follow up Definitely great service Thanks guys appreciated ☺️
Hi Rebecca, Thank you for your five stars, it was pleasure to help you! Kind regards Harry Carnt & Matthew Donn, haart Property management, Maidstone
5/5
Very quick action on property maintenance issues and solve the problem on the same day, thank you very much for your valuable support from Haart letting agent team Maidstone and Property Manager Matt.Your’s supports are really appreciated.
Hello Ajish, thank you for your kind feedback . It was my pleasure to help and get your problem fixed. Matt, Haart Property Management.
5/5
Ioana-Emilia of Haarts Maidstone have been very helpful. Excellent attention and prompt response, she gave immediate attention to our complaints. She is a very reliable person of this company. Abasiama & Mayowa
Hi Abasiama and Mayowa, Thank you for your five start review, it been a pleasure to help assist you. Kind regards Ioana Dina haart residential lettings
5/5
Kian at Haart has been very helpful and efficient when dealing with issues and is totally professional.
Good Afternoon David. Thank you for your feedback and kind words. Kind Regards, Kian Campbell Haart Property Management.
5/5
Alicia Turner has been very helpful sorting out the issues I have had with Haart.
Hi Andrew, Thank you for your feedback for Alicia, anything you need she will be happy to help! haart residential lettings
5/5
We’re new to using Haart as our letting agent, we have been liaising with Emily and she has been amazing. Super professional yet approachable and friendly. She is always available to answer any any questions, reply to emails/telephone calls. We are so pleased with the service we’re being provided with! I would 100% recommend.PositiveResponsiveness, Quality, Professionalism
Hi Lauren, Thank you for your kind review. We are so pleased you are happy with the service you are receiving so far. Emily Nicholson @ haart Lettings
5/5
Had a viewing today with my dad. Had an estate agent named luke he was very professional and explained everything clearly
Hello Jesse, really nice to meet you. I'm glad that I was there to help you if there is anything else I can do for you please give me a call back. Kind Regards Luke Collett residential Sales
5/5
Haart Maidstone made the house buying process smooth. Gareth in particular was brilliant and very helpful.
Dear Jake, thank you so much for your feedback and we wish you every happiness in your new home.
5/5
Molly is so helpful, Thankyou
Hi Zara, Thank you for your lovely five star review. It's been a pleasure to help. Kind Regards Caroline haart Maidstone Residential Lettings.
5/5
Haart have been a very easy company to deal with and quick to respond to queries
Thank you for your kind words Dave. Kind regards Emily Nicholson Maidstone haart residential lettings
5/5
I had a bad experience with Haart property management in the past when their Medway offices were looking after their Maidstone tenants. However, since the team within the Maidstone Haart office have taken over, they have been very responsive and helpful. Alicia and Ria-Ann in particular have been great. Thanks for all your help.PositiveResponsiveness
Hi Hannah, Thank you for your kind feedback. If you ever need anything you can come and visit ALicia in the office with us. Kind regards Ria and Alicia haart residential lettings
5/5
Having had a poor experience with another Estate Agency, I am happy to say we have been very pleased with Haart's service. We have been particularly impressed with both Matthew and Freya' s professional approach. They have ensured good communication through the process and remained engaged through to completion. Both of them have re-assuring confidence but without any arrogance. We would not hesitate to recommend Haart to friends/family.
Dear Tonia Crouch, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Matthew and Freya will be very pleased to hear of your feedback. We wish you all the best in the future. Thank you haart Maidstone
5/5
We are a family of 4 who just moved to the UK from Hong Kong. It's difficult for us to find a rental property with zero knowledge in living in the UK. How amazing which we met with Haart and the negotiator Isabella who helped us to complete the renting with patients in explaining the renting processes clearly with swift responses.
Hi Summi, Thank you very much for your kind feedback. Enjoy your new home! We very much enjoy helping you! Isabella haart residential lettings
5/5
Excellent service. Karen did a great job selling the property within a week of it being on the market, even though it had fallen through once from poor luck, new buyers were found quickly. Communication was easy with Karen, and service was seamless. Thanks again!
Good Afternoon Ben. Thank you so much for your 5 Star review regarding Karen and Michael in the haart office in Maidstone. We look forward to seeing you through the whole process with you sale.
5/5
Thank you Brad for your professionalism also providing accurate and relevant informative advice, great job.
Hi Alex Lawrence, we are very happy to have provided you with such a positive experience and would love to be of service should you require further help in the coming weeks. Stuart Reynolds Senior Branch Manager
5/5
Steph is fantastic. Thank you!
Hi Julie, Thank you so much for your kind words. Always here to help! Kind regards Stephanie haart property management
5/5
Very professional service and staff very helpful at getting things done. Freya was amazing at an extremely stressful time.
Dear Kim Mason, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Maidstone estate agents
1/5
Absolutely disgusting service, from putting an offer on a house that was not put forward within the 1st 24 hours as it should be, to having to wait 7 days to be told offer not excepted and no negotiation, being a property developer it's informative to know what estate agents you can rely on and potentially use when needed!! Haart won't be one of them for sure!!
Thank you for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at maidstone@haart.co.uk so that we can investigate these issues and get back to you . Thank you in advance for your time to explain this further for us. haart Maidstone estate agents
4/5
Lovely people, efficient service, and good communication with myself when wanting to view a property :)
Hi Chloe. Thank you for your feedback, we look forward to helping you find a new home. Kind regards Ria haart Residential lettings
5/5
We had a viewing with Rory & Emily. Really lovely agents, they both spoke through everything with us and addressed any concerns. Thank you!
Hi Ellie, Thank you for your five star review. We look forward to helping you find a new home. Kind regards Emily and Rory haart residential lettings
5/5
Great service and excellent staff, helpful, reliable and efficient. Thank you all - special thank you to Lee
Dear Sanja Zec, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
Have been dealing with Freya. We can’t recommend her enough. She’s been very helpful. She’s gone above and beyond to help us with the purchase of a property. She’s even returned our call on her day off. We wish we’d sold our property through her. If we ever need to use an estate agents in future we will definitely be using Haart, providing Freya’s still working there.
Dear Dan Mcnary, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Freya will be making sure that this goes through smoothly for you. Kind Regards
5/5
Alicia was incredibly helpful with my maintenance
Hi Amy, Thank you for your feedback. Alicia Turner haart Maidstone property manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
Yes. haart won Platinum in The Trusted Agent 2026 awards.