Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
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5/5
GoogleWant to say thanks to Joseph from Ben Siggins, he was very helpful and informative on the phone. Would most definitely recommend ππ»ππ»ππ» β¦
Jose Β· 13 April 2024
Agent replied Β· 12 June 2024
Thanks for the excellent review Jose. Joe will be over the moon. Pleased to know that he was helpful and informative. Best wishes, Ben
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5/5
GoogleJasmine was great from the first phone call that I made to her. She paid attention to all my requirements and ensured that the properties that she showed me had majority of the criteria that I had requested. She was quite thorough in her job and was very quick in her response to emails and phone calls. I will happily recommend her to anyone looking for a property.
Elly Β· 13 June 2023
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5/5
GoogleWe purchased our first home through Ben Siggins and we couldnβt recommend them enough. Anytime the transaction needed chasing or we wanted an update, they would always get back to us straight away and kept us informed throughout the whole process. Alex, in particular dealt with our house, and he was always friendly, polite and efficient. A big thank you to Alex and the team at Ben Siggins!
Sophie Β· 13 June 2023
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5/5
GoogleLiterally had the best experience with Ben siggins. Amy was a superstar and had a buyer instantly interested in my property. Sold and completed in 8 weeks. Every quotation I had they answered almost immediately
Pip Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Pip. Lovely to hear such positive feedback.
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5/5
GoogleWe opted to sell our house with the assistance of Ben Siggins in Maidstone based on his market share and knowledge of the local area. Little did we know the challenges we were about to face due to the uncertainty in the market.
The team (Jasmine, Alex, Joseph and Kevin) were very friendly and helpful during the process but a special thanks needs to go to Amy, who worked tirelessly to prevent the chain from collapsing on several occasions.
BIG THANK YOU from us.
Well Done Ben Siggins
Jaco Β· 17 August 2023
Agent replied Β· 12 June 2024
Thank you so much for sharing your feedback regarding your experience selling your house through Ben Siggins in Maidstone. We genuinely appreciate your thoughtful review and are pleased to hear about your journey with our team.
Navigating the property market, especially during uncertain times, can present unexpected challenges. We're glad that our team, including Jasmine, Alex, Joseph, and Kevin, made the process smoother for you. Your kind words about their friendliness and assistance are greatly valued.
We are delighted that Amy's dedication and hard work stood out to you. Preventing potential chain collapses can be demanding, and we're proud of Amy's commitment to ensuring a successful outcome for you. We'll be sure to pass on your special thanks to her.
Your words of appreciation and encouragement motivate us to continue delivering high-quality service to all our clients. It's lovely to hear that our collective efforts resulted in a successful sale for you.
Once again, we thank you for entrusting us with your home sale, and we wish you all the best in your future endeavours.
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5/5
GoogleFrom start to finish Jasmine has been fantastic and an absolute top sales consultant, nothing was ever too much trouble for her and would highly recommend her services again. Kim and Milly Richards
Kim Β· 18 July 2023
Agent replied Β· 12 June 2024
Dear Kim and Milly Richards,
We hope this message finds you well. We sincerely thank you for your kind words about Jasmine and your overall experience with us.
It brings us immense joy to hear that Jasmine's efforts positively impacted your journey with us. Providing exceptional service is at the heart of what we do, and we are delighted that Jasmine went above and beyond to ensure your satisfaction.
At Ben Siggins Estate Agents, our team takes great pride in making the buying and selling process as seamless and stress-free as possible for our clients. We are thrilled that Jasmine's dedication and commitment shone through during your interaction with her.
Your recommendation of Jasmine's services means a lot to us. We understand the significance of word-of-mouth referrals and are grateful for your trust and confidence in our team.
If you require any further assistance or have any questions in the future, please do not hesitate to reach out to us. We are here to help, and Jasmine will be more than happy to assist you.
Once again, thank you for choosing Ben Siggins Estate Agents and allowing us to join your journey. We wish you both all the best and look forward to serving you again in the future.
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5/5
GoogleThanks to Jody for being incredibly supportive during the purchase of our property, she has done a great job and has been adept at resolving issues quickly which have arisen during the purchase. We would highly recommend Ben Siggins and would be very keen to use them again.PositiveResponsiveness, Professionalism
Claire Β· 25 August 2021
Agent replied Β· 12 June 2024
Another awesome review for our sales progressor Jody, thanks Claire. Delighted to hear that Jody was able to resolve any issues that cropped up and appreciate the recommendation. Best wishes, Kevin
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5/5
GoogleMy property has been let so quickly I canβt believe it! David has been so helpful and given me advice all the time. He also has a very friendly manner which makes everything so much easier. I would definitely recommend this company to other landlords and full marks to David!
John Β· 13 June 2021
Agent replied Β· 12 June 2024
Hi John, many thanks for the amazing review. So pleased to hear that David was able to let your property quickly and gave you all the advice that you needed. Kind regards, Ben
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5/5
GoogleExcellent estate agents! Have been with Ben Siggins since March 2020, they've sold our property and we're now purchasing a property with them. Everyone in the team so helpful, special thanks to James nothing is too much trouble. We've been kept informed at all stages of the process. Highly recommend.
David Β· 13 June 2021
Agent replied Β· 12 June 2024
Hi David, delighted to see such a great review. Really pleased to hear that nothing was too much trouble for James and that you were kept informed at all stages of the process. Best wishes, Ben
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5/5
GoogleThis is my honest review on ben siggins estate agents in Maidstone. From the minute i first went into this branch to buy my dream home i was welcomed with a smile from all the staff and especially amy who i have been dealing with over the last 5months. She as been very helpful with all the stress i have had to deal with along the way. If your looking to rent or buy and want it to be straight forward then 100% any employee in ben siggins maidstone will help you get what you want . Thank you for all you have done for my family and helping us get our dream home if we ever move or buy a 2nd home we know where we will be going to help us thanks again.
Sevgyul Β· 18 July 2023
Agent replied Β· 12 June 2024
Thank you sincerely for your glowing 5-star review! Amy will be over the moon with your feedback. Your kind words and appreciation mean the world to us.
We truly value the time you've taken to share your experience and spread the word about our service. Your review not only encourages Amy but also helps others discover the exceptional quality of our services.
If there's anything else we can assist you with or any way we can further enhance your experience, please don't hesitate to reach out. We're here to ensure your satisfaction every step of the way.
Once again, thank you for your excellent review. We're grateful to have you as a satisfied customer, and we look forward to serving you again in the future!
Best regards,
Ben Siggins
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5/5
GoogleWe were very happy with the service provided by Ben Siggins Estate Agents. Amy in the Maidstone office worked incredibly hard to ensure contracts were exchanged and we are indebted to her for her assistance. What should have been a fairly quick transaction turned into a very long and drawn-out process due to various legal issues that almost resulted in the chain collapsing on several occasions. However Amy refused to be beaten and almost single-handedly held everything together to ensure things worked out in the end. We are very grateful.
Steve Β· 18 July 2023
Agent replied Β· 12 June 2024
Dear Steve,
Thank you for your heartfelt review of your experience with Ben Siggins Estate Agents. We're thrilled to hear that Amy from our Maidstone office went above and beyond to provide you with exceptional service during what sounds like a challenging transaction.
We understand that unexpected legal issues can arise, turning a seemingly quick process into a lengthy and arduous one. It's commendable that Amy remained tenacious and determined throughout, refusing to let the difficulties discourage her. We're proud to have team members like her who are dedicated to ensuring successful outcomes for our clients.
Your gratitude and recognition for Amy's efforts mean the world to us. We greatly appreciate your patience and understanding during the process, as we know how stressful it can be when faced with potential chain collapses. Amy's commitment to holding everything together undoubtedly played a crucial role in the favourable resolution of your transaction.
Please don't hesitate to reach out if you require any further assistance or have any future real estate needs. We're here to support you every step of the way.
Once again, thank you for entrusting Ben Siggins Estate Agents with your property transaction. We're genuinely grateful for the opportunity to serve you, and we wish you all the best in your new home.
Warm regards,
Ben Siggins
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5/5
GoogleMe and my partner have just bought our first house together which has been made such an easy experience with the help from jasmine!
From the moment we viewed the house she was able to answer all of our questions and didnβt rush us at all when viewing the property. She then spoke us through the entire process and kept us up to date until our move in date was given. We couldnβt have asked for a better estate agent for our first experience so thank you so much jasmine!! :)
Jenn Β· 18 July 2023
Agent replied Β· 12 June 2024
Congratulations on purchasing your first house together! We are thrilled to have been a part of your journey and delighted to receive your kind words about the experience with Jasmine at Ben Siggins Estate Agents.
It warms our hearts to know that Jasmine's assistance made the process smooth and enjoyable for you both. Buying your first home is a significant milestone, and we understand the excitement and questions that come with it. We are proud of Jasmine for taking the time to address all your inquiries during the viewing, ensuring that you felt comfortable and well-informed at every step.
Our team's commitment to providing excellent customer service extends beyond the initial viewing. We believe in keeping our clients informed throughout the process, and we are glad that Jasmine maintained open communication with you until your move-in date was confirmed.
Your gratitude for Jasmine's efforts means a lot to her and the team at Ben Siggins. We take pride in making our clients' experiences memorable and enjoyable, especially in such significant moments as buying a first home.
If you need further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help.
Once again, congratulations on your new home, and thank you for choosing us as your real estate partner. We wish you both the best in this new chapter of your lives!
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5/5
GoogleThey were a great Estate Agents to use. We purchased our property through them.
Jody was particularly good in giving me updates all the time and always helping throughout the purchase. I would definitely recommend them and use them again in the future!
Jess Β· 13 June 2022
Agent replied Β· 12 June 2024
Hi Jess, thank you so much for your 5-star review. Jody was over the moon with your comments. I would like to thank you for your business personally and hope you will be very happy in your new home once all the works are completed.
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5/5
GoogleJody was absolutely amazing, she helped us throughout the whole procedure and made sure to arrange everything for us. She is also a very kind and sweet person. I would totally recommend her to anyone in search of property to rent or buy!PositiveResponsiveness, Quality, Professionalism, Value
Andromachi Β· 12 January 2022
Agent replied Β· 11 January 2025
Brilliant! Thanks for the amazing review. Delighted to see that Jody was amazing and helped you throughout the process. Best wishes, Ben
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5/5
GoogleThanks Charlie and Mike to assist us to find a tenant so quickly and they always quick respond our concerns and guide us how to do. You both did a great job. Well done!
From Nicole & Eric
Nicole Β· 20 November 2024
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1/5
GoogleProbably the worst experience Iβve had with an estate agent. I was surprised to see a lot of properties in Maidstone listed with them. Maybe the as a seller youβd get better experience but as a buyer the worst. I had to call around 3/4 times just to view properties with them and still waiting to hear back to view a few more. After placing an offer they donβt keep you upto date and you have to call to find out. Fair enough. But seems like they wonβt help with anything else. As a buyer I would not recommend them, even if your really interested in a property
Imran Β· 13 June 2023
Agent replied Β· 12 June 2024
I have tried to make contact, but with no details
of you anywhere it is impossible.
We are the leading estate agent in Maidstone
with the most sold properties of any estate
agent. This means we are extremely busy, dealing with 800 phone calls, registering 40-50 buyers and dealing with 10-15 offers daily. However, we have a digital, top of the
range phone and lead management
system which means it is almost impossible to
miss a lead, whether this is by phone, email or
in person.
All offers are discussed in detail with vendors
and reviewed in a morning meeting with the
entire team with feedback going to buyers. All
notes are recorded on our database with all
phone calls recorded.
I would be very interested to learn more about your experience so I can find out how this happened, as the processes I have in place makes this almost impossible to happen without my knowledge.
Good afternoon Imran. I can find no record of you on our database. Please contact me directly as soon as possible to discuss this with me. All missed calls are recorded and called back; every applicant is registered and contacted, so I would be very interested to learn more about your experience.
Ben Siggins
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5/5
GoogleWe cannot emphasise how appreciative we are, for the professionalism, care and advice that Ben and his team provided, for what can only be described as a minefield of a move. For every twist and turn, Ben and his team, Kevin and Jodie, were always there to offer there expertise and knowledge to help navigate any issue we came across, both efficiently and swiftly.
We experienced a few bumps in the road, but the team couldn't do enough to ensure that our move went ahead. Thank you so much to the whole team. Would definitely recommend this estate agents
Danielle Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi Danielle. Thank you so much for leaving us a review. Your kind words have made our day. I know this has been an emotional rollercoaster and not straightforward, but together we got there. I hope you will all be happy through your next chapter. If you need anything at all. Please do not hesitate to contact us.
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5/5
GoogleI canβt recommend Ben siggins enough . They have been so brilliant . Ben came to see me for the photos he was so friendly and kind and my pictures looked great . Archie who I initially spoke with was so professional and not pushy at all and followed through with everything he promised . Jasmine who I had most dealings with I canβt praise enough she was just brilliant, she did her best for me and my situation and communication was next level and she got me the best price for my house for my next chapter . I canβt thank you all enough I will be forever grateful
Tiffany Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Tiffany. I am so pleased we got the result you wanted. I cannot express my gratitude enough for your business and your 5 star review. Thank you, again
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5/5
GoogleCould not be happier with the performance of Alex and the rest of the team at Ben Siggins. Right from the outset they provided me with a great range of wonderful properties perfect for my requirements, and well within my budget. The level of customer care, passion for what they do, and professionalism was second to none. I would like to give them, and Alex in particular, a big thank you and would certainly recommend this company to anyone looking for a top notch estate agency who really care about and value their customers.
Stuart Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi Stuart, thank you so much for your 5-star review. It is always great to get feedback, and to hear that you had such a positive experience has made our day.
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5/5
GoogleHighly recommend Ben Siggins. From the initial consultation with Ben, through the sales process and right through to completion, they have been great. The last few weeks were really stressful due to incompetence of solicitors down our chain and we wouldn't have got through it if it wasn't for Amy pushing everything along and keeping the lines of communication open. She even worked on her day off to help us get it over the line. Thanks guys - will recommend you to anyone we know who's moving!
Kathy Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi Kathy, we got there in the end! Delighted to read that Amy went the extra mile to get everything over the line. Good luck with the next big step! Best wishes, Kevin
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5/5
GoogleMr David Odunlami at Ben Siggins was very helpful and provided good insights and advice throughout the entire process. Davidβs friendly and professional manner and wide depth of experience was much appreciated and we would recommend David and Ben Siggins to others.PositiveProfessionalism
Mark Β· 13 June 2022
Agent replied Β· 12 June 2024
Good morning Mark. Thank you for your positive feedback. I will ensure David is aware, and I know he will be overjoyed. Keeping our landlords happy is one of our top priorities. If there is anything I can do to help you in the future, please do not hesitate to let me know.
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5/5
GoogleHad a great experience working with Ben Siggins and the whole team, especially James Nourse, Beth and Sandra. We received a lot of helpful advice throughout our journey on selling and buying our property. We highly recommend this estate agents for anyone who would like to purchase or sell their property.
Tyrone Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you Tyrone. That really means a lot. I will pass your message on to the team, they will be over the moon with your comments. It is the reason that we all work so hard. So that we can provide the best service possible to our clients.
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5/5
GoogleReally good experience with the whole team. Matthew was knowledgeable and offered honest advice throughout, but Issy is the real star. So personable and lovely to deal with, she really goes above and beyond in everything she does. Would recommend the whole team. Thanks for everything guys and Merry Christmas (too soon?)
Holly Β· 13 June 2020
Agent replied Β· 12 June 2024
Holly, thank you for your review. It really means alot to me, and I know the whole team will be thrilled with your feedback. Especially Issy, who has just joined us and is really making a difference. Have a great weekend
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5/5
GoogleGreat team, would highly recommend using Ben Siggins. They were efficient and kept us well informed throughout the process. (Charlie was fab).
Henu Β· 14 January 2024
Agent replied Β· 12 June 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team at Ben Siggins Estate Agents. Efficiency and clear communication are key aspects of our service, and I'm delighted to know that we met your expectations.
I'll make sure to pass on your kind words to Charlie. We're fortunate to have such dedicated individuals on our team!!
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