5/5
TrustpilotStruggled to find a suitable property…
Struggled to find a suitable property for what seem like an eternity, Anna was a great help in finding the right place and getting things processed super fast.
Trusted Agent profile · Maidenhead
Prospect Estate Agency Maidenhead reviews
★★★★★
1,897 reviews across 2 platforms
59, High Street, Maidenhead, SL6 1JT
Prospect Estate Agency's office in Maidenhead, at 59, is rated 4.7 out of 5 across 1,897 reviews on two platforms, including 262 Google reviews rated 4.4.
Reviews
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA long dragged out painful sales…
A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service
5/5
GoogleI hade the pleasure to work with Max from Prospect. A very nice and professional guy that always try hard to help and gave his clients the best possible opportunities. Recommended
5/5
TrustpilotWell done Prospect and Gemma
I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.
5/5
TrustpilotA hugh 'Thank You' to you both.
A hugh 'Thank You' to two Bracknell staff, Beckie Baxter and Dani Smith. They have been so attentive every time I've had a problem or an issue that needs dealing with. Fast, friendly and good attention to detail. I'm sure these ladies have plenty of other people to deal with but they really make you feel as if you are the focus of their time. So again, Thank You and, stay safe. James Lacey.
5/5
GoogleAfter losing 5K due to our previous agent's total disregard and callous approach to our prized rental property, we approached Prospect, who gave us very nice Tenants. All their charges are reasonable and moreover their processes are very fair and transparent. Great communication and good service overall.
5/5
TrustpilotBeckie Baxter excels as a Property Manager
Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.
5/5
TrustpilotAnna was very kind proffessional and…
Anna was very kind proffessional and gave us a feedback whenever we needed it. She explained everything well and she was polite. Easy to deal with and reachable.
5/5
TrustpilotI’m happy with them
I’m happy with them. Sasha is providing a high standard of service. Thanks for all the great team.
5/5
GoogleI am an estate agent and a landlord. Have been dealing with Angus Wilde, he has been very prompt, professional and always keeps me in the loop with everything to do with my property. Would highly recommend his services.
5/5
TrustpilotSasha was very efficient and prompt in…
Sasha was very efficient and prompt in answering all my queries during my time of renting with prospects. I would highly recommend them.
5/5
TrustpilotGreat customer service from Abi at Crowthorne branch
Abi Heppner from the Crowthorne branch showed us round a property in January. She was very knowledgeable about the property, honest and polite. We didn’t decide to buy the house but I have no doubt that Abi would have been attentive and thorough throughout had we proceeded.
5/5
TrustpilotSasha Byrne is very helpful &…
Sasha Byrne is very helpful & professional. Prompt with replies and strikes the right balance between looking after tenants & landlords
5/5
TrustpilotThanks Ryan and the Maidenhead team!
Ryan and the team in Maidenhead have done a brilliant job selling my flat - they have been so helpful and proactive throughout. Would absolutely recommend.
5/5
Trustpilot5 star service
Can’t thank Beth enough for helping us find our perfect home! Great service from start to finish.
5/5
TrustpilotNatasha in the Aldershot branch has…
Natasha in the Aldershot branch has been amazing with both sales and purchases in the last year for me. Would highly recommend her and Prospect for all your housing and development needs. I deal with a lot of agents and this team is up there with the best..!
5/5
TrustpilotSasha as my manager has handled in an…
Sasha as my manager has handled in an excellent manner both my properties that I let through Prospects as well as the one I rent from them. Nothings to much trouble and any issues are dealt with in a very efficient and prompt way.Her telephone calls are always positive and actions are dealt with pretty much straight away.Thanks for the excellent service Sasha and Prospects.
5/5
TrustpilotThanks Matt
From my first contact with Prospect back in September, nothing has been too much trouble for Matt - if he was not immediately available he always returned my calls promptly and was happy for me to visit the property as often as I liked (also sending through progress photos as the conversion progressed). He even offered to wait at the property for a delivery due before I moved in!
5/5
TrustpilotI have been a customer of Prospect…
I have been a customer of Prospect Estate Agency since 2017 and am always happy with the services they provide. From buying the property to letting them managing it while being rented out. They are always patient and value their customers. We are very busy with work and are usually slow in replying their emails but they have been always been very helpful and help us managing the property well.
5/5
TrustpilotSasha has been absolutely helpful
Sasha has been absolutely helpful, very supportive and kind. Her calm and positive manner allowed us to have a smooth experience. Thank you Sasha.
5/5
TrustpilotGreat Service
I found Beth to be a pleasure to deal with, extremely friendly, knowledgeable and informative. I would highly recommend her and Prospect.
Agent replied · 16 June 2024
Thank you for your 5* review, Grant.
1/5
TrustpilotDuplicitous, unethical and unprofessional
I am in the unfortunate and unenviable position of being a tenant, and am having to deal with the Bracknell branch. I can sadly confirm that certain individuals employed there are duplicitous, unethical and highly unprofessional (there are numerous instances of shameless dishonesty), which is arguably the worst kind of behaviour in terms of your peace of mind as a tenant. I would not recommend this organisation to my worst enemy!
1/5
TrustpilotUseless
Maidenhead branch. Useless. Trying to sell our flat, even gave them a cash buyer who had come direct to us. 11 weeks later, after only ever chasing them, our buyer told us she was pulling out. She had told the estate agent over 2 days beforehand, they just didn’t bother to pass it on to us. Oh don’t use the legal firm they recommend either - they also did nothing unless chased.
1/5
TrustpilotCash buyer denied viewing in Aldershot
Called up as cash buyer to view a house in Morland Rd Aldershot and was told it was not possible due to my current property not being sold (despite having cash in the bank to buy the Aldershot house).Tried to explain but not interested.Asked the old lady who answered the phone to delete all my details as not dealing with a company incapable of qualifying an incoming call.
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