5/5
TrustpilotToby Herman
Toby Herman - Prospect - Reading was very cordial and helpful with arranging viewing. good communication.
Trusted Agent profile · Maidenhead
Prospect Estate Agency Maidenhead reviews
★★★★★
1,897 reviews across 2 platforms
59, High Street, Maidenhead, SL6 1JT
Prospect Estate Agency's office in Maidenhead, at 59, is rated 4.7 out of 5 across 1,897 reviews on two platforms, including 262 Google reviews rated 4.4.
Reviews
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick Sale
We decided to have our house valued just to get an idea.We were surprised at the value so went ahead and put it on the market with prospect.It went on line on the friday. We had 7 viewings in 4 days. By the end of day 4 we had an offer which we accepted.Can't really complain at this service.My only issue was the agent was late for the first viewing getting stuck in traffic. Not off to a great start but all sorted in the end.
5/5
TrustpilotSasha was on the ball with everything
Sasha was on the ball with everything. Could not fault their professionalism. Always came back with an answer to all my questions. Nice one Sasha keep it up.
1/5
TrustpilotAfter finding a property I liked and…
After finding a property I liked and going through the usual process I was told that all had been agreed and to go forward with everything (like buying furniture to fit in the property). I was then told it hadn’t been agreed then that they hadn’t/had spoken to the landlord and it wouldn’t be available until after the date I had been told. At this point I had nowhere else to go as I had agreed to move out of my former property which was ok as I had paid a holding deposit and was told it was just a delay. Then I was told the price had increased to 2200 from 1600 and the landlord wanted an old couple so I couldn’t have the property. At this point they weren’t even trying to explain the various lies along with it being them who said the property had been agreed and to move forward with them. I had expected professionalism however instead I am left (short term?) Sofa surfing whilst I find an estaré agent who can do what they say
5/5
TrustpilotGreat experience as whole
Great experience as whole. Natasha showed us round and gave us all the information needed and answered all questions asked! Would highly recommend if you’re looking to buy or rent.
Agent replied · 16 June 2024
Thank you for your 5* review, Tori.
5/5
TrustpilotBeckie Baxter
We have been absolutely thrilled with such a great service that Beckie Baxter provided. She has been absolutely brilliant and what a great asset to the team she has been at Prospect Lettings. She has responded to every question with a prompt response and professionalism. I have only very high review for Beckie. She is undoubtedly a truly great asset at Prospect Team. Many could follow by her professional example.
5/5
TrustpilotExcellent service!
We have rented a flat in Reading for 10 years through Prospect. From the very first viewing all those years back to our recent checkout, we have dealt with quite a few different people within their team, all of them have been professional, responsive and always helpful. They kept us informed of any changes to our contract, they liaised promptly with the landlord when something needed to be fixed and booked reparations quickly, arranged regular inspections of the flat and the appliances, in short they made our tenancy smooth and hassle-free at all stages. Thank you!
5/5
TrustpilotSensible and focussed on the sale
We engaged Prospect to sell our property in Jul/Aug. We were initially skeptical of a high st agency and fearful of costs but Colin worked with us and importantly gave us the reality check we needed without embellishing facts to secure our custom, which was highly appreciated in a market that is presently very crowded. Ryan, Grace and rest of the team have been excellent through the sales process. We’re looking to complete soon and hope things go well. We’d definitely recommend Prospect.
5/5
TrustpilotExcellent team and service
We have not completed our sale yet although things seem to be progressing well. I would just like to say that all at Prospect have been excellent from the first contact with Daniel Abreu who came along to value our property, Grace and Tom who have been in control of the viewings and now Nicole who is making sure things move along nicely with the sale and as promised has called me once a week with updates. They have all been very friendly and professional in their work. I would certainly recommend the team at Prospects Estate Agents Maidenhead.
5/5
TrustpilotExcellent communications
Sasha is a pleasure to deal with and extremely efficient in her communications. When a problem arose she dealt with the matter very professionally and empathetically.Would recommend without hesitation.
5/5
GoogleAngel and the team were super helpful!
5/5
GoogleLet me start by saying that our case was very long and complicated. We are happy that we have cooperated with Bernadette Martin. I recommend her in every aspect. Professional approach to the client and assistance at every stage of the purchase of our first home. Excellent communication. Highly recommended!!! Thank you again Bernadette 😊😊😊✅✅✅
5/5
TrustpilotBeth and Michael have been superb
Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work.A huge “thank you” to both of you.
5/5
TrustpilotExcellent service
Beth was one of the loveliest people I’ve ever encountered. An absolute delight throughout, all round a great experience and super helpful. Thanks Beth! Keep up the good work.
5/5
TrustpilotExcellent Service
For me, a Property Management Agency is only as good as the staff that run it. I have been with Prospects for many years and always found they provide a good service. I have been lucky to have an excellent Property Manager in Carla Munro who I have been dealing with for many years. She is thorough, always accessible, diligent, knowledgeable and very helpful at all times. I can go directly to her anytime to sort out issues and for advice. I get regular inspection reports and assistance with maintenance issues and I am pretty sure my tenants are also happy to deal with Carla and her staff. I can leave the management of my properties in their capable hands.
5/5
TrustpilotThank you Beth
Thank you Beth! Very attentive and made sure we had a smooth experience from enquiry to contract signing.
5/5
Trustpilot1 Il Libro Court Renting review
Stefano was very helpful and guided my wife and I through the process very efficiently and effectively.
4/5
TrustpilotVery professional
I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!
5/5
TrustpilotDealing with Prospects have been really…
Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.
2/5
TrustpilotAverage service!
Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.
5/5
TrustpilotMostly dealt with Aimee and Callum but…
Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me
5/5
TrustpilotKurt was really helpful at getting our…
Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service
5/5
TrustpilotTop agents in Reading
Having used the sales team to purchase my investment properties I thought I would enquire about using Prospect as the Management company. I received a very professional and extremely helpful call from Elliott who detailed different packages they could offer. I am glad to say I have signed with them and Elliott has helped me every step of the way. He has been quick to respond and offer advice. Would definitely recommend-no other agent I spoke with came close.
5/5
GoogleRecently sold our property with Ryan and the team at Prospect Maidenhead. They were professional and courteous throughout the process, and their communication was always clear and prompt. Would recommend.PositiveQuality, Professionalism
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