Jordan Fishwick Macclesfield reviews

★★★★★ 1/5

Trustpilot

Rude, deceitful and patronising

I contacted them to arrange a viewing to buy a flat. They asked for a mortgage in principle or proof of cash(?!?) just to book a viewing! - nonsense and unprofessionalMore importantly, the person on the phone was entirely rude, unprofessional, patronising and I honestly believe racist. To add to that they were also full of lies saying that all agencies need mortgage in principle to arrange a viewing. - I've personally had several viewings now and in the past without a decision in principle.Maybe they were having a bad day but honestly I would never trust this person and consequently the agency to handle such a transaction for me. If I were someone considering selling or letting with them, I'd stay clear. - hope this reaches people and the agency to improve their service.

AP · 25 January 2024

★★★★★ 5/5

Google

The Macclesfield Team are amazing - extremely friendly and approachable - I have to mention Rebecca in particular as I couldn't have got through the process of selling and buying my house without her. She went above and beyond as …

Nikki · 16 August 2025

★★★★★ 5/5

Trustpilot

They are really helpful and friendly

They are really helpful and friendly. May Trigg was especially good, she took care of us and gave us so much help

Janice · 23 July 2024

★★★★★ 1/5

Trustpilot

I am disappointed

I am disappointed with the communication received from Jordan Fishwick Sale regarding my offer on a property.

AA · 17 March 2026

★★★★★ 1/5

Trustpilot

Never met someone that treated us so poorly...

After 3 years spent in the UK for work, I can definitely say that I'll be leaving behind a piece of my heart in this country, impressed about the British spirit, kindness and lifestyle. hardly ever I've met someone rude for the expection of this company I'm reviewing, and I'm speaking in particular of the branch that covers the Didsbury area in Greater Manchester. As a tenant I've been treated very poorly and I'll give you few examples:1. they've left me with a broken window during winter for months,2. I've lived in an apartment with cealing all stained by infiltration due to tenants living above my apartments and due to a very bad weather condition that ruined part of the livingroom ceiling close to the window, and they've never organized repainting, even though we've asked for years.. (and we're talking about a nice apartment in a very nice area in Manchester)2. disrigarding any kind of decency they've increased rent every year only few days before the end of the contract leaving me with no choice but to renew, it's ok to increase rent, don't get me wrong, but doing it a handful of day before the end of the contract is quite underhand... don't get me wrong, legal, but still, that's the worst part, they'll always find the legal way to screw you over3. After 3 years, even after proving a long time notice before I was leaving (anticipating the end of the contract of basically 1 month only...) they've exposed to me an absurd exit fee, and a daily rate until the start of a future new tenancy. With that scenario I kindly asked to put the house on the market to not incur in even more costs, but they've replied by saying "no exit fee in advance, no house on the market"... even though I'm leaving the apartment in 2 weeks...I have to say that only "supporting" the landloards is not a good way of doing business and treating people like that is never acceptable.Thank you all for reading, please if you can, don't rent any apartment managed by this company.

Tommaso · 30 November 2023

★★★★★ 1/5

Trustpilot

A Warning to anyone looking to rent.

My experience with Jordan Fishwick at 6 Latchmere Road, Manchester, shows why students and young tenants should avoid them. At every stage they acted in bad faith, misrepresented key details, and treated us with contempt.

Tenants · 19 September 2025

★★★★★ 5/5

Trustpilot

We have had a very positive experience…

We have had a very positive experience selling a property with Jordan Fishwick, Wilmslow.

Linda · 19 March 2026

★★★★★ 5/5

Trustpilot

Joely is 5 stars!

Joely in Hale made letting the property super easy, would highly recommend her. Always quick with responses and solutions, thanks Joely!

Jessica · 13 June 2024

★★★★★ 4/5

Google

The Macclesfield Branch sorted out a decent tenant for me this time around. All Staff at Macclesfield helpful.

William · 19 March 2025

★★★★★ 5/5

Trustpilot

Rental

We use Jordan Fishwick for our rental properties. We have always received great service from both Donna at Hale branch and Debbie at Wilmslow branch.Both are very efficient and easy and pleasant to deal with.

Sarah · 9 July 2024

★★★★★ 1/5

Trustpilot

It was a very unprofessional agency

It was a very unprofessional agency. They refused to support my sister-in-law in informing the landlord about the damages in the house. They forced me to pay for one full year of rent for the lady. She has been so depressed and frustrated. The house has a leaking bathroom and a terrible basement. They refused to allow me to access the Landlord.

Kingsley · 18 September 2024

★★★★★ 5/5

Trustpilot

Joely Brookes

Just like to mention the great help I get from Joely Brooke’s . Responds so quickly to my emails and has always been there for any advice . Just so helpful . Amanda .

Amanda · 8 July 2024

★★★★★ 5/5

Trustpilot

Jordan Fishwick has managed our…

Jordan Fishwick has managed our properties for more than 20 years and they have always been helpful and proactive in sorting out issues. Our current property manager, Joely Brooks, continues to provide an excellent service.

AE · 12 June 2024

★★★★★ 1/5

Trustpilot

Appalling experience

Appalling and really disappointing experience from Jordan Fishwick whilst trying to offer on one of their properties. After viewing a lovely house, we placed an offer. I didn't receive any acknowledgment to this offer for days so rang to check it was received. The offer was received and declined - I wasn't informed.

Sophie · 16 January 2025

★★★★★ 5/5

Google

I can certainly recommend Jordan’s for a friendly hardworking team. From Lisa to Becky and James , they worked so hard for me resulting in 3 offers for me and also their help in looking for a new property. Follow up on each viewing was …

Andrea · 16 April 2025

★★★★★ 5/5

Trustpilot

The extra mile

Jordan Fishwick went the extra mile to get our purchase over the line. Can't praise them enough for their hard work on our behalf.

Susan · 3 December 2025

★★★★★ 5/5

Google

Veiwed a house on sat ,put an offer in on monday got a phone call back on monday afternoon ,offer accepted the people who i spoke to very helpful and friendly and reassuring as this is my first time in dealing with buying and selling property 😀 Joaane …

Joanne · 27 July 2023

★★★★★ 5/5

Trustpilot

Excellent service from Jordan Fishwick

The service has been consistently excellent from Jordan Fishwick. Our Property Manager, Kat Walker, has been attentive, professional and responsive to all our needs. Her dedication has made our renting experience smooth and pleasant.

Cyrus · 11 June 2024

★★★★★ 5/5

Google

The team at Jordan Fishwick were fantastic from start to finish of our purchase. Beckie and James couldn’t have been more helpful, from the initial bookings by James (often at short notice) to the buying process that Beckie supported us with, the service was first class and greatly appreciated. Jordan Fishwick are a credit to Macclesfield and the customers they support. Thanks again!

L · 27 July 2024

★★★★★ 5/5

Trustpilot

I have recently ended a 4 year tenancy…

I have recently ended a 4 year tenancy at a property managed by Jordan Fishwick and the whole process was taken care of efficiently by Joely from start to finish. I couldn't have asked for a better letting agent throughout my time in the rental property as any issues were dealt with quickly and without issue.

Mr · 7 November 2024

★★★★★ 1/5

Trustpilot

If I could score zero stars for this…

If I could score zero stars for this company then I would. Total lack of care from a tenants perspective. From a landlords perspective not great either as the workmen they send are not specialist - ie sending a general handyman to paint over damp - it still showed as the paint was runny as water.I couldnt move in on the day I had paid to as the house hadnt been cleaned and the boiler was broken.On move out the experience got worse. The house was left immaculate yet they took £75 to clean the worlds smallest bathroom (only a shower no bath) and £105 to pull up some weeds on the front drive and trim a bush.Terrible experience, made to feel like a 2nd class citizen. AVOID

Jane · 22 June 2023

★★★★★ 1/5

Google

I don’t usually leave negative reviews, because it’s not nice, but over something as big as selling your home, I really must advise to go elsewhere to sell. The sales team at Macclesfield couldn’t be more disinterested in selling your property. A very indifferent approach to having your property on their books. People will end up contacting you personally to view the property because of the sheer lack of motivation and client care. A very demoralising disheartening and time wasting experience using Macclesfield Jordan Fishwick. It’s left me feeling quite down and despondent Can’t comment on the whole company, but something is very wrong / toxic at the Macclesfield branch. Very ‘can’t be arsed’ attitude and it greatly influences the important sale of your property.

Sarah · 22 June 2023

★★★★★ 5/5

Google

Just sold a house in Macclesfield through JF. We chose them because of past experience and they didn't let us down. Director Danny got the pricing just right. Beckie and James then worked to get the sale. Fast off the mark, viewings …

Mike · 16 April 2025

★★★★★ 5/5

Trustpilot

Jordan Fishwick made the renting easy!

Jordan Fishwick made the renting process as quick and easy as possible. Enjoyed their customer service very much. If I had any issues to be raised they were dealt with quickly and appropriately. The team at JF, especially - Joely Brooks and Jack Wood have been a massive help in having me moving in and out! So thank you!

Adithya · 21 August 2024