Trusted Agent profile · Macclesfield
★★★★★
266 reviews across 2 platforms
84-86, Waters Green, Macclesfield, SK11 6LH
Jordan Fishwick's office in Macclesfield, at 84-86, is rated 4.0 out of 5 across 266 reviews on two platforms, including 90 Google reviews rated 4.7.
Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
Debbie and Alex in the office made the process of finding a property to rent very smoothly. Both ladies I found very efficient and super helpful during the process and without them I know I would have had a totally different experience. Thank you again- Claudia Garrett
5/5
TrustpilotA quick and efficient experience
A quick and efficient experience. Joely in particular was extremely helpful in giving me all the information I needed. Definitely recommend.
thank you for taking the time to let us know your thoughts, very much appreciated
1/5
TrustpilotBeware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
5/5
TrustpilotThe Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
5/5
GoogleJordan Fishwick have rented my property for many years, they are always extremely professional, provide good advice and are courteous to both myself and my tenants. Danny in sales provides accurate valuations and excellent advice.
Many thanks for the 5 star review.
5/5
TrustpilotFriendly and efficient
Friendly and efficient. Always available when you call. Very proactive and good communication throughout. Would recommend.
5/5
TrustpilotAlthough there were difficulties at…
Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
5/5
TrustpilotPurchase of a House
Recently we bought a house from Jordan Fishwick and the seller’s estate agent, Lara, was excellent. She was proactive, polite, and a great communicator. The deal wouldn’t have pushed through before Christmas without her being able to coordinate all aspects - excellent!
1/5
TrustpilotI have rented a house through the…
I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
1/5
Trustpilot9 year tenant
Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc.Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago.Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents.Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection.All in all would never recommend or suggest using such a horrific company.Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
5/5
TrustpilotExcellent support with finding a rental…
Excellent support with finding a rental Debbie was so helpful and worked very hard to provide an excellent service and got us the perfect house thanks so much
5/5
GoogleMany thanks to Danny, Chris & the rest of the team in Macclesfield. Efficient, professional and always approachable.
5/5
TrustpilotRecently purchase a house in Glossop
Recently purchased a house via Jordan Fishwick Glossop. They were brilliant throughout, great communication and kept be up to date daily on the progress of my purchase. Really appreciate the support, particularly from Debra who was very helpful.
5/5
GoogleThe service we received during selling of our property from Jordan&Fishwick was excellent. If they were unable to take a call they would always get back to us. We could not have asked for more from an estate agent,and actually they went … More
1/5
TrustpilotBad experience
Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved.Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of the issues during check-out had been complained by me when I moved in, but it was ignored. However, for the same issues I raised that were left unsolved, they want to deduct my deposit to solve it for the next tenant. It was totally unreasonable when it was never solved for me in the first place. This caused a huge delay in refunding that took us few months after I moved out.
5/5
TrustpilotGood communication all the way through…
Good communication all the way through the process
5/5
TrustpilotExcellent estate agent
Excellent estate agent. Cannot praise them enough. Held my hand throughout a difficult sale where a link, further down the chain, proved to be a nightmare. They really do care and they are professional, helpful and above all kind.I really wouldn't go to anyone else.
5/5
TrustpilotAlways helpful
We've been working with Jordan Fishwick (and Joely) for sometime and found their management efficient and helpful
Thank you for taking the time to leave us your review, it's much appreciated
5/5
TrustpilotFriendly and on top of things
Very happy with my experience and in particularly with Joely. Attentive and responsive.
Lovely to hear the positive feedback, so thank you for sharing
5/5
GoogleJust sold my third house through Jordan Fishwick. Any problems were sorted out by them, even though most of the problems were with my buyers buyers. They cajoled the solicitors, when things went quiet to push the move to completion. I have not felt that professionalism when trying to buy properties elsewhere, so I would not feel comfortable when selling a property with them. as they say what goes around comes around (RR) so I will be sticking with Jordan Fishwick in the future.PositiveProfessionalism
5/5
TrustpilotGood customer services and communication
5/5
TrustpilotExcellent Service
We have recently sold our house with Jordan Fishwick.
1/5
TrustpilotBad at selling, awful at renting.
JF we’re supposed to market our house for sale. They showed people round when we weren’t there (which was fine) but failed to remember where the keys for the back door were to show people to garden. Needless to say, it didn’t sell. Oh, and they tried to sell it to a disability charity. A house with stairs. And no room for a lift. They then rented it to a guy (who was apparently a friend of theirs) who didn’t pay the rent, who blocked the drains, who beat up his partner causing the police to come round, and who caused a leak that wrecked the wooden floor. They also didn’t check the house when he was there so missed the dog living there.
5/5
GoogleJordan fishwick sold my house within 8 days. Excellent communication throughout the process. Becki dealt with our sale, she was brilliant. All the staff we came in contact with were extremely knowledgeable and very professional. Would highly recommend macclesfield branch of Jordan Fishwick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jordan Fishwick's Macclesfield office has 266 reviews across two platforms: 90 on Google, 176 on Trustpilot (across the whole business).
Jordan Fishwick Macclesfield is rated 4.0 out of 5 across all 266 reviews, and 4.7 out of 5 on Google from 90 reviews.
Jordan Fishwick Macclesfield, 84-86, Waters Green, Macclesfield, SK11 6LH.
