Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a complicated chain with several delays, but Holden & Prescott were outstanding from start to finish.
They gave excellent advice, went above and beyond, and kept us informed every step of the way. They chased progress relentlessly while remaining calm and professional throughout.
A genuinely friendly team of experts, highly recommended.
Wayne · 14 February 2026
Agent replied · 14 April 2026
All the best Wayne. You certainly experienced all the joys of moving, yet you always remained calm and positive and a pleasure to deal with. Kind regards Will
★★★★★ 5/5
GoogleThe advice we received in preparing to put our house on the market, helped us to secure a sale within a few days of going to market. Throughout what turned into a long, and at times stressful, process, Holden & Prescott provided the support and advice we needed, often going above and beyond.
Sarah · 14 February 2026
Agent replied · 14 April 2026
You had a tough time Sarah. You were let down by a number of sellers changing their minds but you were always a pleasure to deal and act for and I hope you can now relax in your lovely new home. Best wishes Will
★★★★★ 5/5
GoogleSteph and team were very helpful and professional. I would highly recommend.
Diane · 2 December 2025
Agent replied · 30 December 2025
Thanks Diane. I am so pleased all turned out according to plan. Best wishes Will
★★★★★ 5/5
GoogleAfter 2 other Agents had not been successful in selling my property Will and his Team stepped up and got the job done. Dan became my main point of contact and was a rock to me during the whole process. Every single team member went above and beyond, nothing was ever too much trouble and I cannot recommend them enough.
Lisa · 30 November 2025
Agent replied · 30 December 2025
Lisa, it was our pleasure. Your bright and cheery personality is infectious and I am so pleased the sale went according to plan. We all wish you the very best in the next chapter in your life. Take care Will and all at H & P
★★★★★ 5/5
GoogleAfter using Holden & Prescott they gave me trust back in the Real Estate business.From one step to the next the team were always at the ready. They answered every challenging question I had with sincerity and kindness. They know the Macclesfield area well. They are not a chain and they work hard to get it right first time. They each know what the other is doing and if one is out of the office, another will be there to assist. They are a truly amazing team who each have their specialty knowledge.
Why would anyone choose another Agent? Their trustworthiness and politeness is Number One.
Sandra · 26 April 2025
Agent replied · 21 May 2025
Sandra, what a lovely message to receive on Easter Sunday. The pleasure was all ours. You were delightful to deal with and thank you for your support. Happy Easter best wishes Will
★★★★★ 5/5
GoogleWe have used Holden and Prescott many times for several years now and throughout that time we have always found them super efficient, extremely helpful and without doubt the best estate agents in the area. Their professionalism is without question and I would not hesitate to recommend them.
Marion · 14 February 2026
Agent replied · 14 April 2026
Our paths cross again and once again it was delightful acting for you and Paul. I wish you both every happiness in your new home and next time you are passing pop in and let us know how you are getting on. Love to the family Will
★★★★★ 5/5
GoogleDefinitely a five star company! Holden and Prescott did an exceptional job of securing the sale on our property quickly. Fiona was outstanding and provided regular updates of the sale progress throughout, always at the end of the phone if needed. All staff are not only knowledgeable and professional but helpful and friendly, a pleasure to speak to. I would most definitely highly recommend Holden and Prescott.
Elaine · 6 January 2023
Agent replied · 6 July 2023
Hi Elaine, a pleasure to act for you. We enjoyed your wit and sense of humour and we all wish you all the best in 2023 regards Will
★★★★★ 5/5
GoogleAs a buyer I had a great experience with Holden & Prescott. Simon in particular was superb during the whole process and was communicative and understanding, even when things got a little complicated! Would definitely recommend.
Rebecca · 7 April 2026
Agent replied · 14 April 2026
Thank you Rebecca for your kind words. We all hope you are very happy in your new home in Lyme Green and enjoy living there very much. Best wishes Will
★★★★★ 5/5
GoogleAfter years of purchasing houses, I can honestly say that Holden&Prescott Macclesfield have been excellent. Communication was consistent and always to the point, I never had the clarify anything . The staff, in particular Harvey was very professional and patient and took away all the stress. It’s clear that the end goal is customer satisfaction
Well done to you all.
Quality over quantity always wins.
Sonia · 7 December 2022
Agent replied · 6 July 2023
Thanks Sonia, much appreciated. Its been a pleasure as always. To the next one. Look after yourself !!! best wishes Will
★★★★★ 5/5
GoogleWe were very impressed by the service they offer. The staff are all so polite , professional and efficient.
House selling is never easy but they made it as easy as it can possibly be.
Great team. Highly recommend.
Frances · 14 February 2026
Agent replied · 14 April 2026
Thank you Frances, and we all widh you the very best in your brave new chapter on the other sider of the world. Bon Voyage Will and all at H&P
★★★★★ 5/5
GoogleReceived a really good service from Holden & Prescott , especially from Fiona who kept us updated regularly and went out of her way to resolve any issues we had along the way. I would use them again and have no hesitation in recommending them.
Suzanne · 16 December 2025
Agent replied · 30 December 2025
Thank you Suzanne for your kind words so much appreciated Kind regards Will
★★★★★ 1/5
GoogleOMG what can I say, total shambles of a company, house rented out for 2 years left in such a state, when questioned about it no explanation, Ariel to TV cut , Sky installed without permission, numerous items missing from the kitchen, Never went to check on the property in all the time it was let out.
Charged the landlady to have the property cleaned when pictures sent of the state the house was in after they said it had been checked by them. realised the deposit without checking on the property and without landlords permission
would not recommend this company to anyone Total waste of space, lack of knowledge of how to complete an itinerary and how to then check the itinerary when tenant leaves. BREACH OF CONTRACT all the way and they charge you £90 for the privilege !!!!!!!
Serena · 7 July 2017
Agent replied · 6 July 2023
We always appreciate feedback from our clients as it helps highlight any issues that need resolving. Regretfully however many references are undertaken, some tenants never respect a property as they should do. In this particular instance the tenant liaised directly with the Landlord on many of the issues raised including the cleaning and gave permission for the deposit to be released to the tenant. However to be honest, after two years of the property being rented, it certainly was not as spick and span as it was when it was first let out. The review was left by a relative who was not aware of the whole picture.
★★★★★ 5/5
GoogleI recently used the services of Holden and Prescott. The friendly team were responsive and supportive which enabled a straightforward sale. I would have no hesitation in recommending their service to anyone selling their property.
Susan · 14 February 2026
Agent replied · 14 April 2026
Thank you Susan, a pleasure to act for you and we wish you all the best in the coming year. Kind regards Will
★★★★★ 5/5
FacebookThey were superb! Following my mother's death, I had to sell her apartment whilst overseas. There was a problem with the deed, and the builders dragged their feet. But Blunts kept on at them, and hardly charged me anything extra despite all the e-mails, phone calls and document changes they had to do. I was expecting a big extra bill. Throughout they kept things moving. They were efficient and just wonderful at making this as easy as possible. I highly recommend.
Carrie · 9 December 2016
Agent replied · 30 October 2023
Hi, l will love to be a friends with you but sending you request without your contact will be rude, can you send me a friends request?
★★★★★ 5/5
GoogleWhat can I say, from start to finish of selling are property things couldn’t of been easier, Holden & Prescott have a wonderful team, so glad we chose them to sell are home
Leisa · 14 February 2026
Agent replied · 14 April 2026
Leisa, the pleasure was all our. You were good fun from day one and I am so glad all went to plan. All the best in 2026 best wishes Will
★★★★★ 5/5
GoogleHolden and Prescott sold my house December 2023 and the service offered was excellent from the start of the process to completion. We had a brilliant experience with Jack the Branch Manager, his knowledge, experience and skills were top class and he was always available when required. From the first meeting with Jack you could tell that the attention to detail and knowledge of the local housing market was far and away better than other local Estate Agents who were given the opportunity to market our property. I would also like to say a huge thank you to the office team Harvey and Dan who organised the house viewings and kept me informed along the way. Excellent service from Holden and Prescott and I would highly recommend their services.
Paul · 10 August 2024
Agent replied · 24 August 2024
Paul, you were a pleasure to act for. Full of humour and charm and when needed you helped pull the strings with the legal side. I wish you and Pearl all the very best in your lovely new home Best Will
★★★★★ 5/5
GoogleHolden & Prescott provided a helpful and professional service throughout the process, first with the brochure for the property and lastly with communicating with the various parties to keep things moving and updating us where it was difficult to do so due to all involved working full time.
They also stuck with us when problems outside of our control came up, taking care to ensure potential buyers were rightly informed of the new development.
All very personable people, it was easy to speak to everyone at the office. 100% would work with again.
Steven · 3 August 2024
Agent replied · 24 August 2024
A tricky little sale this one Steven. You have the patience of a saint and I am glad we managed to iron out all the issues. All the best in your new home and married life.
★★★★★ 5/5
GoogleWhat an efficient process from start to finish. Within seven weeks our property sale was complete with NO hitches or issues.
A fabulous service from start to finish- thank you Will and team.
Paula · 26 May 2024
Agent replied · 24 August 2024
Paula you were a dream to deal with from the start and I hope our paths cross again soon best wishes Will
★★★★★ 5/5
GoogleWe had a fantastic experience with the Holden & Prescott team. From start to finish, their professionalism, friendliness, and clear communication made the whole process smooth and stress-free. We completely trusted them throughout the sale, …
Zsofia · 14 December 2025
Agent replied · 30 December 2025
The pleasure was all ours you were a delight to act for you and we wish you all the very best in the future. Best wishes Will
★★★★★ 1/5
GoogleArranged the afternoon to have a 4pm viewing made a phone call to say we had turned up and waiting only to be told SORRY we have let it out earlier and there is no one coming to show you around thank you for
your very poor customer care
Steve · 3 August 2025
Agent replied · 2 September 2025
Dear Steve. I agree that is extremely poor customer care however we do not seem to have your records on our system. Did you view with a partner. All the parties we had registered were notified that the property had been let. Either way please call me on 01625 422244 to try and get to the bottom of the issue and maybe try and find you another property to rent. Best regards Will;
★★★★★ 5/5
Googleh&p looked after our sale and our purchase, from start to finish the team were fantastic. Sales team were great and Fiona impeccably handled our sale to purchase.
Kieran · 14 February 2026
Agent replied · 14 April 2026
Thanks Keiran, the pleasure was all ours and you and Holly certainly made our life easier with clear and concise correspondence. All the very best in your new home and to a great 2026 best wishes Will and all at H&P
★★★★★ 5/5
GoogleJust sold our house through H&P and simply a first class service. Simon phoned us regularly through the whole process to keep us informed on progress with the buyer's side. Would definitely recommend!
Martyn · 16 December 2025
Agent replied · 30 December 2025
Thanks Martyn and also for your business over the years. Hope you have a wonderful Christmas Will and all the team at H&P
★★★★★ 5/5
GoogleIf you want to sell your house in Macc, look no further. These guys are the best. Jack Hanson went above and beyond the call of duty and made the whole experience seamless. Thanks for everything and we wish you all the very best!
Philip · 1 July 2023
Agent replied · 1 October 2023
Cheers Phillip and we all wish you the best in the future, especially jack after the glowing review.
★★★★★ 5/5
GoogleOur experience of selling and buying a house with Holden and Prescott has been excellent. Jack and Will kept us well informed and provided excellent advice throughout the process and navigated us through many bumps in the road. We love our new home and are very grateful.
Sofie · 7 March 2023
Agent replied · 6 July 2023
Well Sofie you certainly experienced all the highs and lows of moving house and now you are hopefully well settled I hope it was worth it and I wish you and your family many happy years living in Macclesfield.
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