Trusted Agent profile

Holden & Prescott Macclesfield reviews

4.7

★★★★★ Excellent

273 reviews across 2 platforms

1-3 Church Street, Macclesfield SK11 6LB

Holden & Prescott's Macclesfield office at 1-3 Church Street is rated 4.7 out of 5 across 273 reviews on two platforms, including 248 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

248

Reviews on Google

This office

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4.8 / 5

25

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.

5/5

Google

I can't recommend Holden & Prescott enough. They made what was quite a stressful process feel so much more manageable with their professionalism, clear communication, and genuine care throughout. A special thank you to Simon, who was absolutely brilliant from start to finish. He was always responsive, reassuring, and went above and beyond to keep everything on track. Nothing ever felt like too much trouble. I'm so grateful for all their help and wouldn't hesitate to recommend them to anyone.

Jessica · 31 March 2026

Agent replied · 14 April 2026

Jessica, thank you so much for your kind words. We are thrilled that you were pleased with the service and I will ensure Simon is made aware of your comments. With best Wishes Will

5/5

Google

We just wanted to say a huge thank you to the team at Holden & Prescott for helping us sell our property. We wanted to recognise Simon in particular as he went over and above to show us that he had our best interests at heart throughout the various stages involved in the sale. Simon kept us all informed with regular updates and he took the time to understand what was important to us in the sale process. Simon's approach and energy were absolutely customer focussed and his professionalism and proactive contribution were key in securing our sale to the right purchaser and their family. Thanks again Mike & Anne

Mike · 24 March 2026

Agent replied · 14 April 2026

Thank you Mike for taking the time to review your recent experience. We are all so pleased that things turned out well and I know Simon is so pleased. All the best in the future Will and all at H&P

5/5

Google

From the moment I met Will I felt confident in the ability of Holden & Prescott to carry out a totally professional sale of the property I was in charge of. They did. Will is a professional and decent guy. I am a court appointed deputy for the owner. Will and his team, mostly Dan Edge, oversaw a problematic situation very well. Many problems in the chain of 5 were dealt with efficiently together with the conveyancer who was recommended by Holden and Prescott. Dan kept me up to date at all times. We recently completed the deal after a number of delays. Thank you to Will, Dan and all the team for a job well done.

Dan · 24 March 2026

Agent replied · 14 April 2026

Dan, what a fantastic review tank you so much and the feeling is mutual. You were a pleasure to act for. Straight, honest and nice, it makes it so much easier. A good result all round. We all wish you all the best in the sunny south east for many years. Best wishes Will

5/5

Google

⭐⭐⭐⭐⭐ We’ve had such a fantastic experience with this estate agent, and especially with Genna. From the very beginning she was incredibly friendly, helpful, and genuinely invested in helping us find the right home. My partner and I are moving in together, so finding the right place meant a lot to us, and Genna really went above and beyond to make it happen. She put in so much effort behind the scenes, kept us updated every step of the way, and was always pleasant, professional, and easy to deal with. Nothing ever felt like too much trouble for her. Thanks to Genna’s dedication and hard work, my partner and I have found the perfect place to start this exciting new chapter together. We’re so grateful for everything she did for us. Truly outstanding service, a genuine 5-star experience. I would highly recommend this estate agent, and especially Genna, to anyone looking for someone who really cares about helping people find their home.

Blinds · 14 March 2026

Agent replied · 14 April 2026

What a lovely review and thank you so much for taking the time to write such pleasant comments about the letting department, in particular Genna and I will certainly pass on your kind words. I hope you are both very happy in your new home. regards Will

5/5

Google

Simon and the team at Holden and Prescott in Macclesfield were incredible recently when we were purchasing our new home. They were really quick and efficient to follow up on any of my queiries and made communication between us and the seller effortless and wonderfully streamlined. They helped with anything we also needed as the buyers and were instrumental in helping the purchase go as smoothly as it did. Very grateful for all their help!

Helena · 14 March 2026

Agent replied · 14 April 2026

Hi Helena, thank you for your kind words and I wil certainly pass them on to all the team and particularly Simon. May we all wish you the very best in your new home for many many years. Best Wishes Will Prescott

5/5

Google

After recently selling our house after 10 years of renting it out, Holden & Prescott have been a pleasure to deal with throughout. All staff we have dealt with have been courteous, polite, helpful and very professional. We would highly recommend Holden & Prescott Estate Agents and Lettings Agents and we would deal with them again, if the need arose. We thank Will Prescott and his staff for everything they have done for us.

Christine · 14 February 2026

Agent replied · 14 April 2026

Well Paul and Christine, what a journey we have been on. A true rollercoaster of emotions and together we got through it. Thank you for your assistance and patience along the way and now you can begin a new chapter. I will never forget you All the best Will

5/5

Google

As a first time buyer that bought a property through Holden & Prescott, I can absolutely recommend them. I had viewed houses with at least 4 other estate agents in the 6 months prior. Holden &Prescott were the first company that didn't conduct the viewing as if it was a forceful sales opportunity. They gave me time and space to view it myself, added useful input when appropriate and didn't rush me out of the property. It was a breath of fresh air. When putting in the offer and throughout the buying process, Simon Baker was honest, helpful and very dilligent in staying on top of what was being done by both buyers and sellers. As I had stated a preference for doing regular call updates rather than lots of emails, he was happy to do it that way. He gave useful advice around surveys or steps following surveys. Whenever giving recommendations, it was clear they were an OPTION not something being gently forced on you, like other estate agents. In the future should I need to sell a property, Holden & Prescott would be my go-to estate agents.

Tom · 30 November 2025

Agent replied · 30 December 2025

Tom, what a great review. I know I was thrilled by your comments and I know Simon will be delighted. Thank you so much for your kind words and we all wish you every happiness in your new home,e best wishes. Will

5/5

Google

I recently instructed Holden & Prescott to sell our property at Gonville Ave, Sutton. From the outset, Will and his team adopted a realistic pricing strategy, secured high-calibre viewings (no tyre-kickers just serious buyers), and drove the process to a swift conclusion. Throughout the sale, the communication was clear, responsive and business-like, exactly what one needs in a market of such uncertainty. I would unreservedly recommend Holden & Prescott to anyone seeking an estate agent who delivers results.

J · 30 November 2025

Agent replied · 30 December 2025

James, thank you so much and it was a pleasure to act for you. All the best in the future. BW Will

5/5

Google

We have just bought our home through Holden & Prescott. It has been a long and stressful time for everyone involved during the 12 months, from having our offer accepted, to finally getting the keys on Friday. Holding everything together, and keeping us constantly updated, motivated, and 'mostly calm' was the amazing Fiona who we cannot thank enough. There were times when we honestly didn't think we would end up completing this sale, but now we have, we are so grateful to Fiona' and the rest of H&P team as we start to love life in our forever home. We would highly recommend H&P to everyone, Damian & Sheona Lacey.

Sheona · 31 October 2025

Agent replied · 30 December 2025

What a lovely review to receive on a Monday morning. Thank you Sheona and Darmian. You certainly had a tough time, all of which were beyond your control but we got theior in the end. Well done and I hope you have many many happy years in your lovely new home. Best Wishes Will and all the team ay H&P

5/5

Google

Made the sale of our mum's flat less stressful than we thought. My sister and I were kept up to date with all proceedings, with Jack and his team giving an excellent service from beginning to completion. We cannot recommend highly enough.

Patrick · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your kind words Patrick. All the best to you and your family in 2026 regards Will

1/5

Google

If possible, I would have valued this as zero stars! What a disappointing and angering experience we have had with this estate agent. I will not be going to view any property listed for sale with these agents again. We were the first viewers on a property that we loved and immediately submitted an over-asking-price offer at the viewing. This was put forward to the vendor, who, as is their right, thanked us for the offer but declined to accept as there were another 10 viewings booked in. This information was relayed to my wife as I was working. The following day, I contacted Holden and Prescott to state that we would be willing to go higher with our offer should there be other interested parties and to ask what the process was from this point onwards. I was told that our offer was still on the table and, should there be further offers over the course of the week, we would be contacted to be given the opportunity to raise our offer. I expressed that I was pleased as we really wanted the house. Today, my wife has been contacted to be told that the vendors have accepted another offer and the property was sold. I rang back and explained my earlier phone call, to be told that the person I was speaking to earlier in the week is a director of the company and that it was not possible to offer higher once an offer was accepted. We have lost out on a property we really wanted due to a basic lack of manners. I shall never consider using this agent or lining their pockets by buying a property they are marketing ever again! I am disgusted that the basic civility of contacting us as promised was not carried out.

Steven · 17 March 2026

Agent replied · 14 April 2026

Thank you for taking the time to speak with me regarding your recent comments about the service you received from Holden and Prescott. As discussed, we are genuinely concerned whenever a customer feels they have not been treated in the manner they should expect from us, and we take all such feedback very seriously. In this instance, we fully acknowledge that we could have provided you with a better level of service. When managing multiple offers on a property, our aim is always to be as clear and transparent as possible while ensuring our client’s best interests remain at the forefront, so they achieve the best possible outcome. However, as we discussed, there was clearly a lapse in communication on our part. While the eventual outcome would not have changed and the offer you submitted would not have been accepted, this does not detract from the fact that we could and should have kept you better informed throughout the process. We completely understand your frustration, and we appreciate you raising this with us. I hope that if our paths do cross again in the future, we will have the opportunity to demonstrate the high standard of service we aim to provide to all our clients. Thank you again for taking the time to share your experience. Best wishes, Jack Hanson Director

5/5

Google

I wish to write a review about the recent sale of my house with the Holden & Prescott team. I was a customer 16 years ago, when I sold my previous home and I had no hestitation to choose them again. I didn't even ask any other estate agents this time, as I remembered how happy I was with the service of Holden and Prescott. All the team are very professional and supportive, as moving house is a very stressful event, as we are all aware. Will Holden, is a person who I trust and value because of his experience and honesty as an estate agent. His approach is gentle, genuine and guides you with his years of experience in this industy. Another member of the team who I would like to mention is Dan Edge. He is a remarkable young man and a credit to Will's team. He has great people skills, kept me up to date with the whole process, answering any questions I put across which made me feel at ease. It only took a few months to sell and with regular check in's from Dan, we found the right buyer for my home. I would highly recommend Holden & Prescott if you are thinking of moving and wish to thank everyone, in the team for their support and hard work. Kind regards Sarah J Chorlton

Sarah · 14 March 2026

Agent replied · 14 April 2026

Sarah, thank you so much for your kind words and I hope the next chapter in your life is a fulfilling and rewarding one for you and your lovely son. All the best Will PRESCOTT

5/5

Google

Holden & Prescott have an excellent reputation for a reason. They provide a comprehensive service and serve their clients interests well. They understand the needs of their clients and provide clear advice and invaluable support and assistance. A special thanks to Stephanie for all her hard work.

Lesley · 5 August 2025

Agent replied · 2 September 2025

Lovely to hear Lesley. It means a great deal to get such positive feedback and I am sure tomorrow morning in our meeting Steph will be glowing/embarrassed when I read out the review. Many thanks Will

5/5

Google

I chose Holden & Prescott to sell my home predominantly because of my initial dealing with Jack Hanson. Jack clearly knows the local market in depth and more importantly has a good grasp of the potential buyers in the area. Selling your home isn't an everyday process for homeowners and if you are in a chain, rarely does it go smoothly. Good timely communication from your agent is important. I didn't need to worry as Jack was on the ball throughout the process and kept me updated with the developments at hand. I had high expectations and Jack Hanson and the team at Holden & Prescott delivered.

Steve · 26 February 2024

Agent replied · 24 August 2024

Steve, I have to say it has been an absolute pleasure to act for you. I know Jack commented on how pleased he was the sale turned out so well for you and we all wish you all the best in the next chapter of your life. Best wishes Will and all at H&P

5/5

Google

We have just sold & purchased through Holden and Prescott. Right from the off we felt we were in safe hands. Jack gave us a fair appraisal and clearly understood the market and local area. All of the team were amazing but a special thankyou to Simon. We we’re away on holiday for an extended period so concerned our sale/purchase would stagger but wasn’t the case as Simon contacted us with updates at least weekly & arranged supported visits by external agencies ensuring my elderly cat stayed safe. Simon responded to all my query’s and made a potentially stressful time bearable we must also mention his respectful humour. We chose escorted viewings by Tony and we’re almost immediately given feedback from the office. We sold within weeks and purchased our dream home with H&P too. I would 100% recommend Holden & Prescott. Unlike other agents we have dealt with it’s clear Holden and Prescott understand the need for excellent communication.

Lynne · 30 November 2025

Agent replied · 30 December 2025

Lynne, we are so pleased you have settled so well and thank you also for being a lovely couple to deal with. Interesting on you picking up on the three points we strive for, accurate pricing, good marketing and plenty of communication, a simple but effective plan that so many others fail to compute. Thanks again and we all wish you the very best Will Prescott

5/5

Google

Holden & Prescott were professional from the minute they came to the house for an evaluation right through to the completion & transfer of sale. Always kept me informed of progress, very respectful with notifications of viewings & always served their client’s interests as a priority with any buyer enquiries. I would definitely use them again & strongly recommend them as a very competent Estate Agent.

Beverley · 17 March 2026

Agent replied · 14 April 2026

Thanks Beverly, a few hurdles along the way but we got there. Thank you for your kind words, much appreciated and thank you for the business. We all wish you and the family all the very best in the future. Best wishes Will

5/5

Google

I wite to thank all the team at Holden & Prescott Estate Agents, Macclesfield, who have recently been successful in the sale of my Mother’s house. The whole process was handled with a professional and personal approach. In particular, Will, Jack, Fiona and Harvey were always prompt in providing feedback on the viewings and responses for discussion. In the event, we achieved an excellent price for the property. It is the second time in recent months that our family have used the Company and I would not hesitate in recommending Holden & Prescott or using their services in the future.

John · 2 December 2023

Agent replied · 24 August 2024

Well John, it seemed to go pretty well with a good result and the buyer loves his new home. You have had a tough year or so and in the nicest possible way we hope we dont see you again for a while if you know what I mean best wishes Will

5/5

Google

Really helpful staff especially Harvey… thank you for your help & keeping me constantly updated. Always professional & respectful.

Mary · 14 February 2026

Agent replied · 14 April 2026

Thank you Mary, very kind words. I will pass onto Harvey your comments and I wish you and your family all the very best in 2026 regards Will

5/5

Google

Holden and Prescot are an excellent estate agent. They manage my rental properties with great care and thoughtfulness. Inspections are carried out appropriately and any issues are sorted out efficiently. I have also had recent experience with the sales department who work to the same high standards. Most importantly, all the staff are friendly and go out of their way to be helpful.

Penny · 14 March 2026

Agent replied · 14 April 2026

Penny, the pleasure is all ours. As Always you are a delight to deal with and till the next time …. All the best Will and all at H&P

5/5

Google

Harvey was brilliant dealing with the sale of my parents home. It was a long drawn out process between the offer and completion, but it was dealt with professionally. Communication was excellent. I got feedback after every viewing, and regular updates regarding our sale. Harvey regularly kept in contact with both sets of solicitors and our buyer. I can’t recommend Holden and Prescott highly enough.

Heather · 10 August 2024

Agent replied · 24 August 2024

I will pass this onto Harvey, Heather. It will mean a lot. Thank you so much for your instruction and if ever you are passing pop in. Best Will

5/5

Google

From the very start the service we received has been excellent. We are almost 80 yrs old & have lived in our current house for 47 yrs so we very much appreciated how the whole process was managed so professionally & thoughtfully. We had regular contact & all our questions were answered promptly. Every member of staff we spoke to was pleasant & positive but our particular thanks go to Harvey who managed our sale & purchase. In all this is a brilliant team of estate agents & we are glad we chose them.

Bob · 26 August 2025

Agent replied · 2 September 2025

Bob & Linda. You had your highs and lows bit you always took it in your stride and we all have to say you were both a pleasure to deal with and we wish you and your family every happiness in the next chapter. All our best regards Will & the team at H&P

5/5

Google

We had an absolutely fantastic experience with Holden and Prescott for the recent letting of our new property. The entire team was professional, knowledgeable, and a pleasure to work with. A huge thank you goes to Susie and Stephanie for their assistance throughout the whole process and to Jack for arranging our signing appointment for a Sunday to work around our availability. A flexible and considerate approach, not observed too often in the industry. Not forgetting Simon and Dan, who provided some entertaining and welcoming conversation whenever we were in the office. It's great to see a harmonious team that works so well together. Would highly recommend Holden and Prescott to anyone in need of their services.

Luke · 12 August 2025

Agent replied · 2 September 2025

Luke, that is such a loveley message. Thank you for taking the time to write it and we all wish you the very best in your new home. Best wishes Will

5/5

Google

Many thanks to Jack, Harvey and the team at Holden & Prescott with their help in selling my Mum's property recently. Their advice on updating the flat prior to marketing, and their regular communication during the selling process has been very much appreciated. The staff at Holden & Prescott very obviously work closely as a team, messages left were responded to quickly and on the rare occasions that Jack wasn't available, other members of the team were able to help. I would definitely recommend Holden & Prescott.

Gill · 7 May 2023

Agent replied · 1 October 2023

Gill, thank you for your kind words. It was a pleasure to act for you and I am so pleased all went to plan.

5/5

Google

BRILLIANT!! Moving is stressful especially when you’re in your seventies and there’s a chain with the hiccups you get along the way but Holden and Prescott were really on the ball in touch and helpful all the way I can’t fault them don’t be tempted to go for a cheaper internet agent you will not get the service you get from Holden well worth every penny made moving so much less stressful

Philip · 2 December 2023

Agent replied · 24 August 2024

Thank you Philip. Your words mean a lot as a small independent company it is encouraging to hear and I wish you all the best in the future. Kind Regards Will

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Questions about Holden & Prescott Macclesfield

How many reviews does Holden & Prescott Macclesfield have?

Holden & Prescott's Macclesfield office has 273 reviews across two platforms: 248 on Google, 25 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Holden & Prescott Macclesfield's rating?

Holden & Prescott Macclesfield is rated 4.7 out of 5 across all 273 reviews, and 4.7 out of 5 on Google from 248 reviews, checked 9 October 2026.

Where is Holden & Prescott's Macclesfield office?

Holden & Prescott Macclesfield, 1-3 Church Street, Macclesfield SK11 6LB.

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