Trusted Agent profile

Linden West reviews

2.5

★★★★★

481 reviews across 2 platforms

South View, Lyneham SN15 4PG

Linden West's Lyneham office at South View is rated 2.5 out of 5 across 481 reviews on two platforms, including 2 Google reviews rated 4.0. The 479 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.0 / 5

2

Reviews on Google

This office

Trustpilot logo

479

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lyneham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Visiting the Site

We visited the sales office today, and the staff were very helpful and patient with all our enquiries.

Aynur · 31 August 2026

Agent replied · 22 September 2026

Hi Aynur, We're so pleased to hear that our sales team provided you with such a helpful and patient experience during your visit. We truly appreciate your positive feedback! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The office staff are helpful

The office staff are helpful, professional and courteous. This has made the process quicker and easier.

Babatunde · 12 September 2026

Agent replied · 22 September 2026

Hi Babatunde, We are delighted to hear that our office staff's helpfulness, professionalism, and courtesy made your process quicker and easier. Thank you for sharing your positive feedback! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Damien

Damien, was very friendly, easy going and made me feel very comfortable, was very knowledgeable of the development and options, was more than happy to show me around without an appointment. Thank you

Helen · 17 May 2026

Agent replied · 29 May 2026

Helen, We're so glad to hear you had such a positive experience! It's wonderful that our team member was so helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Friendly staff.

William took the time to explain and show the plot and show home. Very friendly and approachable.

Miss · 4 September 2026

Agent replied · 22 September 2026

Hi Miss NOSHEEN RAZA, We're so glad to hear our team provided such a helpful and friendly experience. We appreciate your kind words! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Allison Melia at Ferriby Fields was…

Allison Melia at Ferriby Fields was brilliant and made everything smoother. Helpful, kind and informative

Rebecca · 25 May 2026

5/5

Trustpilot

Really helpful and really helped with…

Really helpful and really helped with giving us options of different properties within our budget thanks again

Richard · 23 August 2026

Agent replied · 22 September 2026

Hi Richard, We're so happy to hear we could help you find options within your budget. We appreciate your kind words! Kind Regards, Marcus Linden Homes

4/5

Trustpilot

Great Experience

Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating.

Anon · 7 September 2026

Agent replied · 22 September 2026

Hi Anon, We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Great site and amazing experience…

Great site and amazing experience getting well detailed information from the sales rep. Thank you

Temi · 20 August 2026

Agent replied · 22 September 2026

Hi Temi, We're so glad you had a great experience and found our sales representative helpful. We appreciate your kind words! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Information was conveyed in a constructive way. Inf

Information was conveyed in a well constructed way.

Jeff · 21 September 2025

Agent replied · 23 September 2025

Hi Jeff, We're happy to hear that the information was presented effectively. Thank you for your positive feedback we appreciate it . Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Coventry - the Meadows at Woodland View

We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!

Millie · 28 May 2026

1/5

Trustpilot

We are mid-way through purchasing a…

We are mid-way through purchasing a home with Lindens.

Bradley · 7 September 2026

Agent replied · 22 September 2026

Hi Bradley, Thank you for taking the time to share your feedback. We appreciate that purchasing your first home is one of the most significant commitments you will make, and it is disappointing to read that aspects of your experience have left you feeling frustrated and unsupported. We understand your concerns relate not only to elements of the purchasing process itself, but also to the way those concerns have been handled and communicated. We recognise how important it is for customers to feel listened to and confident that their queries are being fully considered throughout their homebuying journey. We note that you remain in contact with the regional team regarding the matters you have raised, and we trust this dialogue will provide the appropriate opportunity to continue those discussions and address any outstanding concerns. Whilst we appreciate your wider comments, it is pleasing to see your recognition of Denise and Lesley at Parkgate, and we will ensure your feedback is shared with them. Thank you again for sharing your experience. Feedback of this nature is important as it helps us continually review and improve the service we provide to our customers. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Love our home

We brought a fletcher linden home at falfield grange the site was finished this was the last house pretty much ready to go. Sales team were brilliant always had someone to get in contract with. (Becci was fantastic) We have had a few snags since moving in which is to be expected from a new home. We did have a leak from the hot water tank which we were not impressed with but things happen. The customer service team were brilliant got someone out straight away, Hayley, Shaunagh & April such lovely people friendly on the phone really understand where your coming from, they have made sure someone has booked work in to sort the snags straight away so we can not complain at that. David the site manager who came down from the brockworth site to help sort some snags has been fantastic, always in contact with me checking things have been sorted. We love the small housing estate we live on the views are fantastic. The size of the house we got we paid a very good price for it considering what else is around. The only negative review I would give is the garden not being very level and bumpy, patio slabs very basic only a few put down.

Customer · 23 December 2023

5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and responsive

Pauline · 8 September 2026

Agent replied · 22 September 2026

Hi Pauline, We are so pleased to hear that our sales team provided you with such helpful and responsive service. Your positive feedback is truly appreciated. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

You will realise snag list is so high once you bought the house and they would not rectify them

I bought a 4bed show home in shinfield Medows in 2018. When I first got the keys , I realised bath shower curtain is missing. They have taken it to fix it to different house. There was a big snag list including tiles not fixed properly, bath, door frames, kitchen cupboards wrongly fit. You wouldn’t believe how bad the house was. I was waiting for so long them to rectify it. Time to time someone come and they would say they have brought the wrong door or it is a too much of big job. They have to come again. Still they have not rectified anything in to 5 years from buying the house. They will only be nice till you buy the house.

Kaumudi · 9 November 2023

5/5

Trustpilot

Elsie was absolutely amazing

Elsie was absolutely amazing, 10/10.

James · 28 May 2026

5/5

Trustpilot

Rhodri Has been fantastic polite and…

Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.

Nicholas · 20 September 2026

5/5

Trustpilot

Denise very helpful and knowledgeable…

Denise very helpful and knowledgeable 5stars

ROY · 6 September 2026

Agent replied · 22 September 2026

Hi Roy, We're so glad to hear that our team member provided such helpful and knowledgeable assistance. We appreciate your kind words! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Ashton and Julia have been amazing…

Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!

Alexandros · 19 April 2026

Agent replied · 29 May 2026

Hi Alexandros, We're happy to hear that you had such a positive experience securing your dream home! We appreciate your kind words and are grateful for your feedback. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

Brefunde aware

Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.

Mark · 17 October 2023

5/5

Trustpilot

sales enquiry

very helpful sales person, knowledgeable

Mr · 29 August 2026

Agent replied · 22 September 2026

Hi Mr Cooper, We're so glad to hear our salesperson was helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The way I was served

Johnwealth · 28 August 2026

Agent replied · 22 September 2026

Hi Johnwealth, We appreciate you taking the time to share your feedback with us. We're glad to hear about your experience. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Pleasley view dream home!

Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.

Katie · 8 May 2026

Agent replied · 24 December 2025

Hi Katie, We're happy to hear that buying your new home was a peacefully easy experience! It's great to know that you found the perfect style and fell in love with it. We appreciate your kind words about our friendly team and the beautiful finish of your home. We're so glad you enjoyed choosing your kitchen, flooring, and tiles. It's wonderful that the few minor snags were sorted quickly. Thank you for mentioning the team members who helped you along the way; we appreciate your feedback! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The presentation

The presentation by agent was excellent.

Mr · 20 August 2026

Agent replied · 22 September 2026

Hi Mr. Narendar Mistry, We're so glad you appreciated our agent's presentation and the property's quality. We understand the location wasn't ideal for your needs. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

Street all roof nails not…

Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,

İbrahim · 14 December 2025

Agent replied · 24 December 2025

Good afternoon, Mr Sarica, We have reached out to the customer service team, and they have confirmed they requested photographs from you in order to review this issue further which to date they have not received. Our customer service team also arranged for the site manager to walk the site and assess areas, and no nails were seen. We will ask the customer service team to contact you again to discuss this further. Kind Regards Marcus Linden Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Linden West's Google reviews

Questions about Linden West

How many reviews does Linden West have?

Linden West's Lyneham office has 481 reviews across two platforms: 2 on Google, 479 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Linden West's rating?

Linden West is rated 2.5 out of 5 across all 481 reviews, and 4.0 out of 5 on Google from 2 reviews, checked 9 October 2026.

Where is Linden West's Lyneham office?

Linden West, South View, Lyneham SN15 4PG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.