Trusted Agent profile · Lyneham

Linden West Lyneham reviews

2.5

★★★★★

481 reviews across 2 platforms

South View, Lyneham, SN15 4PG

Linden West's office in Lyneham, at South View, is rated 2.5 out of 5 across 481 reviews on two platforms, including 2 Google reviews rated 4.0.

Google logo

4.0 / 5

2

Reviews on Google

This office

Trustpilot logo

479

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lyneham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Stuart

Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.

Viorica · 21 August 2026

Agent replied · 22 September 2026

Hi Viorica, We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Rhodri

We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.

Thomas · 17 May 2026

Agent replied · 29 May 2026

Hi Thomas, We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Initial thoughts

We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a

Alexandra · 13 September 2026

Agent replied · 22 September 2026

Hi Alexandra, We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Excellent Experience

I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.

RDay · 23 August 2026

Agent replied · 22 September 2026

Hi RDay, We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

I wish I could rate them higher

I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!

Ella · 11 December 2025

Agent replied · 24 December 2025

Hi Ella, We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

So far the people we are dealing with

So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.

Dev · 24 April 2026

Agent replied · 29 May 2026

Hi Dev, We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The Sales Department namely Sara L

The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon

Dominic · 4 September 2026

Agent replied · 22 September 2026

Hi Dominic, We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Jeanette and Jess have been amazing

Jeanette and Jess have been amazing! The whole team at Linden have been great too. We couldn't be happier in our new home and have felt really looked after throughout the whole process.

F.T · 15 August 2026

Agent replied · 22 September 2026

Hi F.T, We are so happy to hear how amazing your experience has been with our team! It's wonderful to know you are happy in your new home and felt well-supported throughout the process. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Clare at Pleasley View was brilliant. The new homes look really good.

Clare was brilliant when we popped into Pleasley View yesterday.

Mark · 22 September 2026

5/5

Trustpilot

Outstanding Support from Start to Reservation

My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.

Sonia · 1 May 2026

Agent replied · 29 May 2026

Hi Sonia, We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Very Professional Service

I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.

Amanda · 27 August 2026

Agent replied · 22 September 2026

Hi Amanda, We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Very helpful and great communication…

Very helpful and great communication with the Sales Consultant, and received great incentives to buy my new property, also put in a touch with a great mortgage advisor.

NJ · 19 August 2026

Agent replied · 22 September 2026

Hi NJ, We are so pleased to hear about your positive experience with our sales consultant and the excellent communication you received. It's wonderful that you found the incentives beneficial and that we could connect you with a great mortgage advisor. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Met with Rhodri today to view 2…

Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.

Georgia · 16 May 2026

Agent replied · 29 May 2026

Hi Georgia, We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Pembroke Gardens - Alderbury

We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.

Annie · 6 September 2024

5/5

Trustpilot

Absolutely wonderful sales and site team

As a first-time buyer the team at Pembroke Gardens, Alderbury were absolutely amazing. They understood my ignorance regarding buying a property, and were always there to help me, always answered my calls and my silly questions.Both the sales rep and the site manager were brilliant - I always felt involved and attended to throughout the process, they were so friendly, understanding and engaging.Whilst it was only my first time buying a property, I do feel that the way the team looked after me made it SO much less stressful than it may otherwise have been.The team that looked after me? I can’t fault them at all, and they have my sincerest thanks.

Laurence · 29 August 2024

5/5

Trustpilot

Sales Rep at Sherford Jamie was…

Our Sales Rep at Sherford Jamie was wonderful and very friendly . Overall a very positive experience

L · 19 September 2025

Agent replied · 23 September 2025

Hi L J, We're happy to hear that your experience was positive and that our sales representative was helpful and friendly. We appreciate your feedback and we will be sure to pass on your kind words to Jamie. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

Shame you have to give a star

Shame you have to give a star, zero works for me. This company consists of cowboys. They do shoddy jobs and fob you off with lie after lie. Do not even buy a house from them for you will spend more money rectifying their mistakes that they bodge up even more. The customer service is awful. The building work is terrible. Fitters are paid for the number of kitchens they fit in a day - imagine the quality. Everything is done on the cheap. My advice? Go with a reputable builder.

Consumer · 16 August 2024

5/5

Trustpilot

The whole home buying process was so…so smooth

The whole home buying process was so smooth with Beckie, she took care of everything in a very cheery, friendly and efficient manner, nothing was ever too much trouble, she would regularly contact me out of her work hours. She made the whole process so easy especially as I was dealing with an incredibly difficult time in my life. Will the site manager was a pleasure to have around, again nothing was ever too much trouble. He was round in an instant if I had a query and he sorted the problem or booked in trades to rectify the problem within a couple of days. Will’s attention to detail was exemplary, he wasn’t happy unless everything was perfect. Like Beckie, Will was always cheery, friendly, efficient. He also worked out of hours to double check that things were ok. The site was always tidy and organised. I am so pleased with my new home. Since Will and Beckie have left the site there have been a few small glitches but nothing that Vistry has hasn’t tried to fix immediately. All in all, I have thoroughly enjoyed my new home from buying, moving in, adjusting and feeling supported during the whole process. It’s all been so easy and that is definitely thanks to a great team being in control.

Trudi · 16 August 2024

5/5

Trustpilot

Great after sales service and excellent…

Great after sales service and excellent build quality. We moved in our new house in December 2023 and Joel was on hand to provide support and to check everything was OK. As with any new house there are a few snagging issues. The site manager Ian was on hand immediately to organise the various trades to fix a plumbing issue and nothing was too much trouble. All items on our snagging list were dealt with promptly and by polite, friendly tradespeople. We are new to the area and were delighted to be dealing with such lovely people

Jeanette · 9 August 2024

5/5

Trustpilot

Boorley Park

From start to finish everyone involved with our house purchase has been excellent. We moved into our new home in December 2023 and the customer care and service from Joel was outstanding from the very start. Nothing was too much trouble, we were kept informed every step of the way during the build of our home to the day the keys were ours, with clear communication and support from Joel. There were a couple hiccups outside of Lindens control that caused delays, but we were promised a move in date and Joel with the site team miracously made it happen (I still dont how they managed it, absolutely incredible!) We have had nothing but ongoing support from the site team since moving in. I would reccomend the Boorley Park Linden and Site teams to anyone, they have been fabulous.

Lucy · 4 August 2024

4/5

Trustpilot

Pembroke Park

Pembroke Park, AlderburyMoved in in August 2023Pre move help and advice from the sales rep Becky was excellent. The site manager, Will, was always helpful over any little glitches. The house has been generally of good standard with only a few minor snags which were quickly dealt with. Our only issue was with identifying the completion date and a rather inflexible attitude with this, but eventually sorted out. Customer services have been quick to respond after the workmen all left and we had unsolicited visits from the team to check all was ok. I understand that everyone’s experience may be different but ours has been very positive and we are very happy with our new home.

MRS · 1 August 2024

1/5

Trustpilot

Ignoring Customers Over Structural Defects

We purchased Plot at the Hatters Chase, Sandymoor development. We were recently informed of structural defects (after 3yrs) in our property, that require us to vacate our home for 6 weeks or more, so remedial works can commence.

Yvonne · 27 April 2026

Agent replied · 29 May 2026

Hi Yvonne, Thank you for bringing this matter to our attention. We’re sorry to hear about the distress this situation has caused and understand how concerning it is to be facing uncertainty regarding your home. We note that you have also written to our Executive Office, and you can expect further correspondence within 10 working days. In the meantime, please be assured that your concerns are being reviewed and will be addressed as a priority. Kind Regards, Marcus Linden Homes

2/5

Trustpilot

Deeply regret our house purchase

Deeply regret our house purchase. Everything is substandard; we can understand wear and tear (albeit too soon for wear and tear issues!), but if it's a design fault then it's something we'll have to live with.For example, the downstairs toilet needs unclogging periodically because the underground pipes are kinked!They are finally resurfacing the roads. But, instead of doing it in sections, they decided it's a good idea to block access for 2 days (in a row) that coincides with bin collection days.

SRM-VC · 11 July 2024

5/5

Trustpilot

I received a warm welcome and went to…

I received a warm welcome and went to view the houses they were beautiful. They explained everything clearly and they were professional.

Phillip · 15 August 2026

Agent replied · 22 September 2026

Hi Phillip, We're so pleased to hear you felt welcomed and found our homes beautiful. It's wonderful to know our team was clear and professional throughout your visit. Kind Regards, Marcus Linden Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Linden West's Google reviews

Questions about Linden West Lyneham

How many reviews does Linden West Lyneham have?

Linden West's Lyneham office has 481 reviews across two platforms: 2 on Google, 479 on Trustpilot (across the whole business).

What is Linden West Lyneham's rating?

Linden West Lyneham is rated 2.5 out of 5 across all 481 reviews, and 4.0 out of 5 on Google from 2 reviews.

Where is Linden West's Lyneham office?

Linden West Lyneham, South View, Lyneham, SN15 4PG.

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