Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDerrick and the team at Giggs & Bell sold our house in Maulden in just 2 days!! They made the whole experience from start to finish completely effortless. I would recommend any one that is looking to buy or sell their house to use them. There is so much experience in their team, that this gives you complete peace of mind, in a process which usually can be quite a stressful time. Keep up the amazing work!!
Stuart · 5 July 2020
Agent replied · 5 July 2023
Hi Mr Prewer your comments mean a lot to us and we are very happy that we were able to help you sell your home. Best of luck for the future.
★★★★★ 5/5
GoogleGiggs and Bell are such an excellent company to work with. Even though the process of purchasing the property took a long while (no fault of the company) the team kept us updated throughout and answered any questions we had. I highly recommend anyone selling or purchasing a home to use Giggs and Bell as their agents. Special thanks to Taylor, Daniel, Derek and Denzil for all their efforts in making this transaction as smooth as possible.
123rozey · 5 July 2020
Agent replied · 5 July 2023
Rozey we wish to thank you and Ruhul for being wonderful buyers it was a pleasure looking after you.
★★★★★ 5/5
GoogleI highly recommend Giggs & Bell for a variety of reasons. I liaised with both Jordan and Derrick regarding property viewing and valuation of my own property. Both were professional, competent and obviously had providing excellent customer service as a priority. They possess a wealth of knowledge on the properties they are selling and also of the market in general. An engaging and stress free experience.
Paul · 5 July 2022
Agent replied · 5 July 2023
Thank you so much Paul for your 5 star review it was a pleasure to be able to work with you.
★★★★★ 5/5
GoogleWe recently sold and brought properties through Gibbs & Bell. We cannot praise Derek Bell and all his team highly enough. They are all Customer centric and understand how important good communication is during what can be a stressful time. Daniel was our key contact and was exceptional in all aspects of our dealings with him.
We would not hesitate to recommend Gibbs & Bell as Agents.PositiveResponsiveness, Quality, Professionalism, Value
Mick · 27 August 2021
Agent replied · 5 July 2023
Thank you so much for the kind words Mick & Denise we hope you are enjoying your new home.
★★★★★ 5/5
GoogleI can honestly say that Giggs and Bell have been incredible for me. My case was with them for a year due to problems on my side, and they did everything they could to help and support me. Daniel the manager has extraordinary negotiating skills, and was always on my side when it came to negotiating a fair deal. Whenever I phoned up, it did not matter who I spoke to, they were always up to date with what was going on with my case. I know I found the process of selling my property so much easier knowing that I had the whole team behind me, especially when moving properties can be so stressful anyway. If you would like a top class boutique estate agent to sell your property and support you throughout the selling process, I really do genuinely think Giggs and Bell would fulfil this position as they definitely did for me
Bo · 24 September 2024
Agent replied · 10 November 2024
Bo we were delighted to help you move and we wish you and your family all the best in your new home.
★★★★★ 5/5
GoogleExceptional service and a dream come true!
As a first-time homebuyer, I was both excited and nervous about the process. From the very beginning, Giggs made everything so much easier than I could have imagined. Their team was incredibly knowledgeable, patient, and always available to answer my questions, no matter how small.
They really listened to what I was looking for in my first home and went above and beyond to find properties that suited my needs and budget. They also guided me through the offer and negotiation process, ensuring I felt comfortable every step of the way.
What really stood out was their attention to detail and dedication to finding the perfect home for me. I never felt pressured or rushed. Instead, they made sure I was well-informed, confident, and supported throughout the entire journey.
I’m now a proud homeowner, and I couldn’t have done it without the outstanding support of Giggs. If you’re looking for an agency that truly cares about your goals and makes the home-buying process a breeze, I highly recommend them!
Harpreet · 24 September 2024
Agent replied · 10 November 2024
Thank you Harpreet for your 5 star review it was a pleasure to be able to help you find your first home, we wish you all the best for the future.
★★★★★ 5/5
GoogleVery professional and trustworthy people. Dealt with them and all my queries got answered. They go above and beyond sometimes to get their clients happy. Jordan was extraordinary with his ways of approaching and resolving matters and also communicating with clients. He is so elegantly eloquent that you would accommodate for any recommendations he may suggest. Enjoyed my whole experience with them
HASNA · 8 September 2022
Agent replied · 5 July 2023
Hi Hasna, thank you very much for that brilliant review, we appreciate you taking the time to leave it.
★★★★★ 5/5
GoogleAs a first time buyer I was extremely impressed with how giggs & bell managed to make it as simple as possible.The whole team were outstanding and from day one we had regular support and updates until the completion day.
Special thanks to Danzil, Daniel and jordan and would strongly recommend anyone to consider these highly professional estate agentPositiveResponsiveness, Quality, Professionalism, Value
Mohammed · 27 August 2022
Agent replied · 5 July 2023
Mohammed it has been a pleasure working with you and your family we hope you are enjoying your new home. Thank you for your review.
★★★★★ 5/5
GoogleI am extremely pleased with the service I received from Dan and his team. Sophie B in the post sale team was excellent in supporting throughout the process. I have received my keys today from Dan and wanted say Giggs & Bell a BIG thank you!
Aminur · 3 December 2023
Agent replied · 26 August 2024
Thank you Aminur for your 5 star review it has been a pleasure working with you and we hope you enjoy your new home.
★★★★★ 5/5
Google"I cannot speak highly enough of Giggs and Bell, and particularly Jordan Loveland, who assisted us during our property search. We were met with exceptional customer service. Jordan was not only incredibly polite but also went above and beyond to help us find the perfect property. His knowledge and professionalism were evident throughout the process.I highly recommend G & Bell to anyone in search of a reliable and trustworthy real estate agency."
Prasant · 29 March 2024
★★★★★ 5/5
GoogleWorked with Jordan in purchasing my flat. All I can say he is the consumate professional dealing with all matters with efficiency and with a smile on his face; dispute the various hurdles that came along the way. Would use GIggs and bell without thinking twice. Thankyou Jordan pleasure working with you.
Atof · 6 May 2023
Agent replied · 5 July 2023
Thank you Atof! It has been a pleasure helping you move to your new flat Jordan is very grateful for the special mention and we wish you all the best in your new home.
★★★★★ 5/5
GoogleDerek and the team would be my go-to choice if I were selling in Luton again. Always personable, open and responsive to requests and feedback, and when seeing the agreed sale through to exchange, Denzil's stewardship is calm and collected, even in the tricky moments. Thank you to the team - local wins every time!PositiveResponsiveness, Professionalism, Value
Paul · 27 August 2022
Agent replied · 5 July 2023
Thank you Paul for your review, we hope you enjoy Australia when you get out there.
★★★★★ 5/5
GoogleGiggs & Bell provided a great service from start to finish on the purchase of our new property. They responded to all our questions promptly and gave good advice when necessary. Jordan was a pleasure to deal with. If only all estate agents were like this!
Alison · 21 August 2023
Agent replied · 1 October 2023
Thank you so much Alison for your 5 star review it has been a pleasure working with you all of us wish you all the best in your new home.
★★★★★ 5/5
GoogleI just wanted to say a massive thank you, to Derrick, Daniel and the team for the fantastic service I received during my recent sale. You've been friendly, helpful and a great support throughout which is really appreciated. Highly recommend!
Carol · 24 December 2023
Agent replied · 5 July 2023
Thank you for your 5 star review.
★★★★★ 5/5
GoogleEveryone a pleasure to deal with - and thanks to the team we have moved to a fab property that we love and as bonus through their efforts moved in time to save on stamp duty. The moving process is at times stressful but Denzil and Daniel were always there to help and makes things happen.PositiveResponsiveness
Carol · 27 August 2022
Agent replied · 5 July 2023
Thank you so much Carol for your 5 star review we at Giggs & Bell wish you and david all the best in your new home.
★★★★★ 5/5
GoogleI have had the best estate agent Giggs & Bell in Luton . They are really professional and specially Mr Jordan who finalised one deal and got me the best House in Luton. They are frank , honest and very practical. Mr Jordan and the rest of the team . I really felt comfortable with your services and with your excellent approaches . Good luck to you and your Associates. One thing i should not forget . I Have had many other agents in the same area of Luton , but Giggs & Bell is great and always responsive.PositiveProfessionalism
Abdul · 28 May 2024
Agent replied · 5 July 2023
Thank you so much Abdul for your kind words and we wish you all the best in your new home.
★★★★★ 5/5
GoogleBought my first 3 bed semi-detached house in Luton, Bedfordshire I was new to this and had no idea how things work…Derrick Bell who assisted me through the whole process and patiently waited trusting me and securing the property only for me! he helped me chase the process and keep track of the whole paperwork and also updated regularly.
I had viewed over 20 houses and this estate agency was one of the best among all, as I requested multiple viewings and to satisfy my purchase and mind. They were okay to bookinn and show me they property even on weekends.
I highly recommend Giggs and Bell estate agency for property purchases and I will definetly ring them first for my second property…
DYLAN · 28 April 2024
Agent replied · 10 November 2024
Thank you Dylan for your 5 star review it was our pleasure to help you find your first home.
★★★★★ 1/5
GoogleMyself and my wife bought a property sold by giggs and bell estate agents about a month ago,after completion we went to pick up the keys from their office.. we then met the boss(Dereck) who started throwing abuse at us regarding our weight,saying you guys need to go for a weekly run in the park which is opposite our house.we ignored him and continued speaking to Daniel who I've been dealing with from day one.i was saying to Daniel we just moved to luton from london and was asking him if there's any nice parts in luton to see..the dude butts in saying there's a nice gym around the corner.i then asked him are you the boss,he replied to yes..I then think to myself I put money in your pocket for you to disrespect me and my wife? This man is a rude ugly soul he really needs to work on his attitude and watch how he talks to people.this guy dereck needs to sort his attitude out.he's a total disgrace
Sayem · 29 March 2024
Agent replied · 26 August 2024
I regret you were made to feel like this. Being in the office at the time I recall I certainly mentioned the weekly park run that takes place opposite your home. No intent to offend was meant. You had texted Dan afterwards to express your pleasure at completing the transaction and I felt everything was fine. As per telephone conversation your feedback has been taken on board.
★★★★★ 1/5
GoogleMyself and my wife bought a property sold by giggs and bell estate agents about a month ago,after completion we went to pick up the keys from their office.. we then met the boss(Dereck) who started throwing abuse at us regarding our weight,saying you guys need to go for a weekly run in the park which is opposite our house.we ignored him and continued speaking to Daniel who I've been dealing with from day one.i was saying to Daniel we just moved to luton from london and was asking him if there's any nice parts in luton to see..the dude butts in saying there's a nice gym around the corner.i then asked him are you the boss,he replied to yes..I then think to myself I put money in your pocket for you to disrespect me and my wife? This man is a rude ugly soul he really needs to work on his attitude and watch how he talks to people.this guy dereck needs to sort his attitude out.he's a total disgrace
Fat · 28 March 2024
Agent replied · 24 October 2024
I regret you were made to feel like this. Being in the office at the time I recall I certainly mentioned the weekly park run that takes place opposite your home. No intent to offend was meant. You had texted Dan afterwards to express your pleasure at completing the transaction and I felt everything was fine. As per telephone conversation your feedback has been taken on board.
★★★★★ 5/5
GoogleDaniel showed me the house i bought after the previous buyer dropped out , he went the extra mile by videoing the loft , noted the requirements of the vendor .
Jordan and the rest of the gang at giggs and bell then made speed and communication the key element for successfully purchasing of the property. Could not think of anything they did not do or could have done better for this review .
The home box a nice touch on completion day when i picked up the keys !
Jason · 29 January 2024
Agent replied · 26 August 2024
Thank you Jason for your kind words and 5 star review I hope you enjoy your new home.
★★★★★ 5/5
FacebookWe chose Giggs & Bell as they were recommended to us by several people. Derek and his team went over and above to sell a property for our family, he even visited the local bowling club! He didn't over value the property at the start as some do to entice you in but sold for a good price that we were happy with. Communication was excellent and if Derek was unavailable to take a call, he would call us back promptly. I used to work in conveyancing and it's great to find an agent who knows that side of things as well. I have had many experiences with agents in Luton since the late 80s and find the smaller independent agents better. I would highly recommend Giggs & Bell and they will definitely be my first choice of agents next time. Thank you!
Susan · 21 October 2022
★★★★★ 5/5
GoogleA huge thanks to Imojen and Sophie at Giggs & bells. These are the wonderful ladies helping us to buy our dream home very fast and quick. Thanks once again and God bless you.
Mary · 3 December 2023
Agent replied · 26 August 2024
Thank you Mary for your lovely words and 5 star review we hope you enjoy your new home.
★★★★★ 5/5
GoogleDerrick and the team are highly professional and extremely friendly, everyone goes above and beyond to make sure everything goes as smoothly as possible,they did absolutely everything and more to ensure a sale for us in these challenging times .thank you so much I would definitely recommend you to anyone who is thinking of buying or selling
Dawn · 5 July 2021
Agent replied · 5 July 2023
Hi Dawn. Thanks for the review and thanks so much for the recommendation. We love that people who work with us would recommend us as it means we're doing a good job for all our clients : )
★★★★★ 5/5
GoogleMy personal experience of Giggs and Bell was very positive. When I sold my house, they were very helpful and I found ALL of the staff to be very professional. I would recommend them to everyone I know and will certainly be using them again if I ever decide to move. Thank you Derek and your team.PositiveResponsiveness, Quality, Professionalism, Value
Dave · 29 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
