5/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
Trusted Agent profile · Luton
Connells Luton reviews
★★★★★
274 reviews across 1 platform
83 George Street, Luton, LU1 2AT
Connells's office in Luton, at 83 George Street, is rated 3.9 out of 5 across 274 reviews on 1 platform, including 274 Google reviews rated 3.9.
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Reviews
Every review we hold for the Luton office, from every platform, shown as written. First names only.
Google5/5
GoogleI'm a landlord living abroad Connells are very helpful to deal with my property and find me tenants quickly. So far the service is good and the response is prompt whenever I need a support from such a long distance.
1/5
GoogleShocking... absolutely unprofessional and difficult to deal with. The letting department is run badly. Landlords and tenants please beware.
1/5
GoogleWebsite complicated and slow
Agent replied · 25 October 2024
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleFriendly staff, always happy to help
Agent replied · 11 November 2024
Thank you so much for taking the time to leave us a five-star review.
1/5
GoogleI give one star because there are no minus stars, Most useless estate agents in Luton. No responsibility, no communication, no respect for clients.
1/5
GoogleIncompetent agency with legally contradictory contract! What steals time and money, both from the client and from the land Lord. I will also have to spend extra time and money on suing the Connells for violating my rights.
5/5
GoogleIn contact with these guys all the time. Five stars all day long from me 👍👌 …
5/5
GoogleThis is the sales department and they picked up almost immediately and were polite and useful in providing me with the lettings department (lettings are terrible) but sales was great
5/5
GoogleExcellent service - friendly and professional staff - always a pleasure to deal with
5/5
Google5 stars for a very professional, efficient team that really know their stuff.
1/5
GoogleI contacted them last Wednesday and was told by a female that group viewing would be arranged for Friday past, nothing happened. Called this morning (Monday) and was told they would call me back today, still waiting..........
5/5
GoogleReally appreciate the assistance provided by Zoe McConville. Very friendly and quick in responding to my queries! I'd highly recommend going with Connells!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleConnells Lettings Luton provided an efficient and professional service in securing a tenant for My BTL. I am especially grateful for Ben Stagnell’s support. I would recommend Connells Lettings Luton.
5/5
GoogleLee really helped with the communication between all parties especially when limited info was coming through the solicitors. Thanks for all the support.
5/5
Googlereally pleased with service received from Connells. Been using Letting Agents for around 12 years so far. Ben S. and his team have provided a superb and best service so far.Many Thanks...V Katechia
5/5
GoogleGreat customer service from Marco Failla. He was extremely helpful throughout the whole process and did his best to make my move as quick and easy as possible. Would highly recommend.
5/5
GoogleFrom start to finish, Zoe McConville has made my tenancy process stress-free with her friendliness and professionalism. A credit to her team at Connells; I am incredibly grateful.
5/5
GoogleReally professional service, good communication with client at each step of the process and very supportive throughout the buying process. Highly recommend for anyone thinking of climbing the property ladder.
5/5
GoogleI am looking for a one bedroom house flat & apartment will consider if in 1st floor If you hava any please let me know. It’s preferable in bury park area.
5/5
GoogleI have recently moved into a property with Connells, I had a great experience! The staff kept me updated the whole way through and got things done really quickly. Would highly recommend!
5/5
GoogleReally good service helpful good people Thanks
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleGreat customer service, good information.
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Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Luton.
