Trusted Agent profile · Luton
★★★★★
274 reviews across 1 platform
83 George Street, Luton, LU1 2AT
Connells's office in Luton, at 83 George Street, is rated 3.9 out of 5 across 274 reviews on 1 platform, including 274 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Luton.
Every review we hold for the Luton office, from every platform, shown as written. First names only.
5/5
GoogleI used Connells to rent a property in Luton, I have to say they have been brilliant throughout the 3 years I have been in my current property. Anytime I called them the team they have always been friendly and supportive to ensure everything was done with complete satisfaction. Definetly recommend the lettings team for rental properties.
5/5
GoogleExcellent service by Connells and specifically Zoe McConville! I found what I was looking for, everything was explained to me in detail and the process made very simple, no delays and lots of unnecessary paperwork. I would definitely recommend Connells and Zoe if you are looking for a property to rent in Luton!
5/5
GoogleOptoliving work with Connells in the past few years and we have great relations as partners. All members of the lettings team are always supportive, friendly and ready to assist you with everything you need. Special thanks to the team members Ben, Zoe, Bodie, James, top guys. Would strongly recommend their services.
5/5
GoogleI have recently rented a property through Connells & my main contact was Zoe. I found Zoe to be extremely efficient & approachable - she got everything sorted for me within 48 hours, it was a pleasure & I would not hesitate to look for another property through Connells / Zoe.
1/5
GoogleI was asked to provide all details to Mica Sondth after viewing a house. She took money from the bank account without informing me about it. She doesn't want to give the deposit money back taken without my knowledge.
1/5
GoogleWorst company ever. Never pick up their phones. You try and book viewings for property they pro long it and then you end up losing the house because they cant arrange a viewing time. They dont take off adverts that are let agreed either. Waste of time with this company.
1/5
GoogleAVOID at all costs, as a tenant they told me repairs to the property would be carried out before i moved in, this was not done. Four months later and paying 900 a month the repairs still haven't been carried out. Left without a working boiler in January with a six month old baby.
5/5
GoogleEfficient Friendly Supportive. Kishan couldn't have been more helpful. From the initial telephone call Connells were extremely efficient, they kept me informed at every step of the process and made sure that I knew exactly what was happening, who was viewing and what offers had been made. Wouldn't hesitate to recommend them.
5/5
GoogleGreat helpful professional staff. As this was our first sale, me and my partner didn't really know the process but Kishan and Patrick in particular kept us updated regularly which was a great help and answered all our questions any time we needed. We would recommend Connells Luton to all our friends.
1/5
GoogleI have ended my tenancy period and it's been 5 weeks now and haven't received my deposit back, and my dedicated letting manager is not answering my mails. So unprofessional, and very poor in responseNegativeResponsiveness, Quality, Professionalism
5/5
GoogleI had a great experience renting through Connells. Marco the estate agent was incredibly helpful and patient when organising my move. He kept me up to date at all times, was understanding in coordinating picking up keys/booking viewings during my busy schedule and a great talker. 5/5 would use Connells again
5/5
GoogleWe just bought our property through Connells Estate Agents. They were great from our initial visit and all throughout the process. Very helpful, professional, always very quick to answer each email and all questions we had. First class service, I can only highly recommend Connells if you look for a property.
5/5
GoogleExcellent service from Zoe Mcconville - the rental application was hassle free and she managed to make a potentially stressful time (my international relocation) that much easier to get through as I knew I didn’t have to worry about my rental being sorted. Thank you so much!!
5/5
GoogleWe have always heard that Connells was a great agency and they didn't disappoint. Zoe McConville has helped us find a place to live and she was available, friendly and professional throughout the entire process. We are very pleased with Connells in general, and Zoe in particular.
5/5
GoogleZOE AMAZING she helped me from start to finish really amazing individual cant Express how happy I am that she was helping me with my new home. Made me feel welcome explained everything in great detail what can I say some please get her a promotion
1/5
GoogleI was interested in renting property I call 2 times and ech time samone tell my I get call back from the person who take care of property. After over 6 weeks from first call no one call blackNegativeResponsiveness, Professionalism
5/5
GoogleI have used Connells for a few years now. Initially they found tenants for my Buy To Let. It took them less than an afternoon. I now use them to find me top quality tenants for my HMO's. I would fully recommend them.
1/5
GoogleI give one star because there are no minus stars, Most useless estate agents in Luton. No responsibility, no communication, no respect for clients.
5/5
GoogleI was looking for a perfect flat so long and Zoe helped me to find it. She is very polite, professional and she's always trying to help out. I'm looking forward for further cooperation!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDealt with many agents over the past few years and connells Luton are definitely one of the better ones. Fair pricing and good honest service. Ben has looked after me and given valuable advice on numerous occasions, future properties in Luton will go to him.
1/5
GoogleJames the branch manager is unhelpful and all they are interested is in raking money in and not providing any service in return. DO NOT USE CONNELLS ANS WASTE YOUR TIME AND MONEY.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery good at what they do !
5/5
GoogleBeen dealing with Marco and he has been an absolute diamond. Helped me every step of the way from finding a property perfect for me, though all the paper work and getting it all complete within a short time frame. Excellent service.
5/5
GoogleGreat customer service. Any issues/queries are dealt with efficiently & quickly. The professionalism of the office was what I was looking for after bad experiences with previous agents. Ben the lettings manager is great & runs a tight ship! I highly recommend!
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Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Luton.
