5/5
Blocsphere always go out of there wasβ¦
Blocsphere always go out of there was to solve any issues. They have great systems and processes that make my life so much easier.
Agent replied Β· 12 June 2024
Thank you for your great feedback Dave!
Trusted Agent profile Β· Ludlow
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169 reviews across 3 platforms
Derwent House Eco Park Road, Ludlow, SY8 1FF
Blocsphere Property Management Limited's office in Ludlow, at Derwent House Eco Park Road, is rated 2.9 out of 5 across 169 reviews on three platforms, including 88 Google reviews rated 3.2.
Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
5/5
Blocsphere always go out of there wasβ¦
Blocsphere always go out of there was to solve any issues. They have great systems and processes that make my life so much easier.
Thank you for your great feedback Dave!
4/5
dont really deal with them tbf. altho the last lot of people didn't do much even when we needed repairs at least these do something.PositiveQuality, Value
Thank you for taking the time to leave us a review, we are always happy to help.
1/5
This company is known for submitting fake invoices to their managed properties. Tribunals are required to re-gain losses from their fraudulent invoices. Avoid at all costs
5/5
Always a good service from the Blocsphere team
5/5
Fab company to deal with. The director Ash was very helpful and straight to the point.
1/5
Unimaginably bad management. Donβt think they understand what a crisis is. Left over 300 people without running water for over 2 weeks. Made vague claims to be sorting but have no idea what theyβre doing. Get upset if residents ask them to explain what they are doing to help. Worrying lack of competence.
5/5
Very Good Company to Work For
Friendly & Courteous, Efficient and Effective Communicators, sufficient evidence provided for each job they require us to carry out.Dan MarriottBusiness Development ManagerLondon Flood Prevention
Thank you Dan for the kind review and positive comments.
5/5
Professional, responsive, reliable!
Professional, responsive, reliable!I highly recommend Blocsphere to anyone in need of a great property manager.RajHead of Business DevelopmentVinci Response Services
Thank you for the great feedback Raj!
5/5
Professional, responsive, reliable!
Professional, responsive, reliable!I highly recommend Blocsphere to anyone in need of a great property manager.RajHead of Business DevelopmentVinci Response Services
Thank you for the great feedback Raj!
5/5
Great service received from Shannon in the legal department.
Thank you very much Simon!
1/5
Notice the good reviews are from contractors π take a read of what they are actually like to deal with β¦
5/5
Well organised company with great communication
Great company to work for, with good communication and sensible approach to maintenance and repair. Good payment structure.
Thank you for the great review Richard!
4/5
good service apart from a tradesmen who parked where i normally do but thats more his problem not the companyPositiveProfessionalism
Thank you for the review Josh.
5/5
Sophia managed my request veryβ¦
Sophia managed my request very professional! Good to have her on board!
Thank you for the great review Thomas!
5/5
kelly is fast responding, kind, and has a lot of patience to explain everything.PositiveResponsiveness
Thank you for the great review and positive comments!
5/5
Great customer service from jasmin very helpful, was kind and pleasant to speak toPositiveProfessionalism
Thank you Ajay!
5/5
Have had Jasmine dear assisting me, very helpful and kind! 11/10 β΄Β²β°PositiveResponsiveness, Professionalism
Thanks for the great review Ben!
5/5
Professional, responsive, reliable!
Professional, responsive, reliable!I highly recommend Blocsphere to anyone in need of a good property manager.
Thank you for your kind review Ben.
4/5
Professional company and easy to communicate withPositiveProfessionalism
Thank you Ian!
1/5
Poor customer service, over inflated prices and an overall awful company.NegativeValue
We are sorry to hear that you have not experienced our usual high standard of customer care on this occasion. In order for us to address these problems, please provide some further feedback to customerservice@blocsphere.co.uk and we shall endeavour to resolve any remaining issues as quickly as possible. Thank you for your feedback, which we use to continuously improve our services.
5/5
Blocsphere had a maintenance technician on site to make a repair within 30 minutes of reporting it.
Thank you for your review. We always aim to deal with maintenance issues swiftly, no matter how big or small they may be.
1/5
Wouldn't touch them with a barge pole!NegativeResponsiveness, Professionalism
We are sorry to hear that you have not experienced our usual high standard of customer care on this occasion. In order for us to address these problems, please provide some further feedback to customerservice@blocsphere.co.uk and we shall endeavour to resolve any remaining issues as quickly as possible. Thank you for your feedback, which we use to continuously improve our services.
5/5
Brilliant customer service. Couldn't recommend highly enough.
Thank you for the kind review and positive comments.
5/5
good company to deal with
good company to deal with, good communication
Thank you for the positive review Keith.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.