Blocsphere Property Management Limited Ludlow reviews

★★★★★ 5/5

Google

Blocksphere has been our managing agent for 2 years now. Much of the initial contract was during COVID, so there were many challenges in terms of site visits etc. However, our current manager, Sophia Bukhari has been excellent. Sophia makes regular visits to our property and provides detailed reports and is diligent in following up action points. She is always helpful and friendly and is a delight to have working on our behalf.

Lee · 11 December 2022

★★★★★ 1/5

Trustpilot

Abmissal inept company and staff

Blocsphere are employed to act for us as an RTM company of which I am Director, our end of year accounts were received 10 months late!! There is zero communication!! Chase letters sent when they have received payment, Illegal payments and charges made against our service charge budget without sign off. The staff are rude, we have lost contractors due to none payment of their invoices with the RTM company being threatened with legal action…. Constant delays on major works with excuses and lies told over and over…. You are lucky if your property manager emails you once a year. Quite funny that they have now employed a customer relationship manager who is just as useless as the rest of the staff!!! They have not got a clue. AVOID AVOID AVOID!!!

Jimmy · 30 July 2024

★★★★★ 1/5

Trustpilot

ZERO STAR

ZERO STAR. This company is an absolute disaster. Marc the owner of the company is a fraud. They don’t answer calls, they don’t fix anything, and they don’t care about service at all. I’ve had issues sitting unresolved for months. They take rents from the tenants but never passed it to landlord.

Pan · 24 August 2026

★★★★★ 1/5

Trustpilot

I feel as though it is my duty to warn…

I feel as though it is my duty to warn people of this company.As someone with first-hand experience dealing with this company, I have learnt the ugly truth of their operations.Beneath the attractive façade, with their smart online Management Fee calculator leading you to believe you are saving money by instructing them as agent, is a multitude of hidden fees that leaseholders will not find out about until the year end accounts have been produced and charges have been raised to leaseholders for their proportion of the shortfall.Not to mention that their website states that they provide ‘Nationwide Coverage’ with offices in London, Birmingham, Manchester and Cardiff which is FALSE. They have one head office in Ludlow and actually rent all the other business mailbox’s with a real street address. I believe FedEx, UPS and several other companies offer these services, too.This company is diabolical and all they care about it praying on the innocent; most who have invested their life savings in these properties. They take them for every single penny they have and they show absolutely no remorse.Believe me, it is not always worth going for a company who is cheaper, as they will screw you over any possible way that they can! There is much more experienced, equipped and dedicated Property Management Companies out there, who yes, may seem more expensive initially but at least they are honest from the beginning and provide you with a truthful and transparent service!Please, please do not fall for their fake pitches as this company needs to be stopped from cheating so many hundreds of people.

Sinita · 7 October 2020

★★★★★ 5/5

Google

We continue to get very good service from all staff. Our complex of apartments is now in a much better situation since first employing Blocsphere. Issues are dealt with in a timely, efficient and professional manner by our Property Manager, Chloe. Chloe has been a great help over getting a new contract for our electricity which is a complete mine field at the moment.PositiveResponsiveness, Quality, Value

Ant · 11 December 2022

★★★★★ 5/5

Google

Some great customer service received today from Shannon in the legal team, she was very patient with me and explained fully about what I needed to to do to get the proper permission in line with my lease. And Shout out to Charlotte who came to do a 3D scan of our block last week. She was so friendly and smiley!

James · 11 December 2022

★★★★★ 1/5

Trustpilot

To all victims of Blocsphere

Update 08/10/2025 - As advised by our Local Trading Standards, a Proposal to Wind up Blocsphere has been published in the London Gazette - if any other resident associations are owned money by this company, you need to object to the winding up on the companies house website or under "gov.uk - Business and Self Employed - Running a limited Company" and in the A-Z list look for a link under "O" called Object to a limited company being struck off. You will need the Company Registration Number (CRN) which is 08459778.

Simon.penn · 8 October 2025

★★★★★ 1/5

Trustpilot

Where has all our money gone Mr Goldin

We have had the misfortune to be managed by Blocsphere since 2017. They have been horrible since day one .The old directors , husband and wife team Joy and Ashley Davies know just enough leasehold law to make life unpleasant. Every letter had a thinly veiled legal threat included. They pushed the service charges up and up and up and did next to nothing in the way of maintenance. This year we started with £15.000 in our blocks account...Another £11.000 was added so a total balance od around £26.000. In April they raised their management fees by 620%.....Huge money transfers were taken from our account all direct to "Blocsphere" between January and May . On 19th May , Ashley Davies steps down as a director Our account now has around £950 in it. Blocsphere have done nothing this year...Menachem Goldin the new MD of Blocsphere took three months to supply bank statements in response to section 21 and section 22 notices..I still await 2023-4 and 2024-5 accounts....The company has just changed their registered address to a default Cardiff address....I suspect major fraud

Steve · 11 September 2025

★★★★★ 1/5

Google

Edit - June 2025: We were finally able to get rid of the contract we had with Blocsphere (Despite them saying we hadn't told them formally we didnt want to continue with them). It was an absolutely shocking ordeal that took so much time. None of our emails were answered for months, our new managing agent was left with no documents until after the contract with our new provider had already started. They attempted to steal £3000 from our account and only put it back when they realised we had access to see the accounts. They are clearly a company going down as they seem to have lost all their staff. They no longer have a reception team in their building and their phones are outsourced which also means they don't know who is in the office. Overall, stay well away from this company, they are fraudsters and desbicable and I am so much happier knowing I have a proper property management company looking after my building. Blocsphere are either fraudulent or incompetent. They are horrific at dealing with complaints, requiring constant following up. They seem to be totally unable to work our how much to charge for a serivce change and are often asking for interim bills, even when not long before they say a rebate is expected. Talking to anyone in the company is almost impossible, they rarely have their phones on. The website bio for Joy, the legal director, says "Joy grew tired of advising other managing agents on best practice and so founded Blocsphere." I can only imagine this is in reference to providing as poor a service as possible, which let me can tell you she is an expert at. We are going to be leaving Blocsphere as soon as we possibly can, and I would reccomend if you are considering joining that you turn around and find someone, anyone else.

Henry · 16 July 2025

★★★★★ 1/5

Google

Ipswich Borough Council has successfully prosecuted Blocsphere Property Management Limited for failure to both clear up and also keep free of waste the courtyard of a block of flats - Saxon House in Cromwell Square, Ipswich. The company were convicted yesterday (17 May 2022) at Ipswich Magistrates Court for four breaches of a Community Protection Notice (CPN) that had been served upon them by the Council. CPNs can be issued against a persistent antisocial behaviour perpetrator. The company, who manage the property, ignored their responsibilities and residents in the flats had to endure overflowing and inadequate bins as well as rubbish scattered over the courtyard. A complaint was made to the Council. An inspection by the Council this week also revealed that the Community Protection Notice is still being breached. Magistrates sentenced Blocsphere Property Management Limited of Eco Park Road, Ludlow, Shropshire to a £12,000 fine (£3,000 fine for each of the four breaches of the CPN). The company will also pay costs of £8,214.42 and a victim surcharge of £190.

Jimmy · 11 December 2022

★★★★★ 1/5

Trustpilot

If I could give them minus stars I…

If I could give them minus stars I would “. This company and its current MD have misappropriated somewhere in the region of £40k of residents money. No work has been carried out not even items relating to fire safety. We ended the contract as per their contract terms and requested the return of the balance. Despite numerous emails, and I managed phone calls the the md who pretty

Mr · 16 September 2025

★★★★★ 1/5

Trustpilot

Blocsphere have stolen residents' money…

Blocsphere have stolen residents' money - approximately GBP40k in "service charges" (except they have not provided a service). Blocsphere have not answered letters or emails for at least a year. Menachem Goldin who is now in charge is refusing to give residents their money back: our service charge account is under his control. We are reporting to the police and Action Fraud. AVOID at all costs

Victoria · 8 September 2025

★★★★★ 5/5

Google

We have been working as a contractor for Blocsphere Property Management for the last few months and have had a great experience dealing with them. Good work opportunities, good communication, helpful staff/team. Special mention/thanks to Chloe & Jack!

Will · 11 December 2022

★★★★★ 1/5

Trustpilot

Overcharging for services not…

Overcharging for services not performed. Non production of annual accounts breaching lease agreements. Not sharing info with freeholder so owners are hassled for charges already paid. Enormous multiple recovery fees they try and charge and I am suspicious they must have some sort of financial relationship with lawyers to rack up huge fees for reminders and threats. Most of which seem to break the various acts. If you are a freeholder please avoid using them...they only antagonise leaseholders, they provide an abysmal service to tenants, and seem only interested in profiting from their position. And try and get a straight answer to a simple question! We have replaced them under RTM and it is amazing what has emerged. If you are leaseholders looking for a management company I wouldn't recommend going near them....just look at the other reviews. The only good ones are from ages ago or employees...enough said. Can we give a minus star rating...they deserve it.

Chris · 28 January 2025

★★★★★ 5/5

Trustpilot

I have been having issues with the sale…

I have been having issues with the sale of my property and Shannon has been great answering my many phone calls and talking me through the process and chasing all the necessary people for the information my solicitor needs.

Chris · 22 August 2022

★★★★★ 5/5

Trustpilot

Requested a Sales Pack from the…

Requested a Sales Pack from the management company, their response was first class. I was sent an invoice which on receipt of payment Kellianne was able to provide me the information well within the quoted number of days. Excellent service.

JW · 23 November 2021

★★★★★ 5/5

Trustpilot

Indie and the team have been great to…

Indie and the team have been great to work with, I now know that my property is in good hands after getting ripped off by many other services that just aren't on the level of Blocsphere.

James · 23 March 2022

★★★★★ 1/5

Trustpilot

Terrible

0 Stars if it was possible. Terrible, abysmal service and company. We moved into a property which was managed by Blocsphere last year and were quickly brought up to speed on all the problems our neighbours were having with them. Blocsphere were unable to explain where service charges had been spent and threatened us with legal action when we tried to leave. We have subsequently left (thank goodness) but only after having to pay our way out of our contract. Despite this, the saga continues... Since leaving, we have been chased by a number of individual companies for unpaid bills that Blocsphere were paid to take care of. Some of these bills are a couple of years old. STAY CLEAR.

Laura · 1 May 2022

★★★★★ 1/5

Trustpilot

Terrible

0 Stars if it was possible. Terrible, abysmal service and company. We moved into a property which was managed by Blocsphere last year and were quickly brought up to speed on all the problems our neighbours were having with them. Blocsphere were unable to explain where service charges had been spent and threatened us with legal action when we tried to leave. We have subsequently left (thank goodness) but only after having to pay our way out of our contract. Despite this, the saga continues... Since leaving, we have been chased by a number of individual companies for unpaid bills that Blocsphere were paid to take care of. Some of these bills are a couple of years old. STAY CLEAR.

Laura · 1 May 2022

★★★★★ 1/5

Trustpilot

Fraudulent... Contract only if you want to lose your money

Blocsphere Property Management has withdrawn funds from our bank account for two years running without providing any tangible services. Each transaction was labelled as a payment to Blocsphere, yet the only documentation provided were photographs of bank statements or transactions list rather than authentic documents, they refuse to provide contractor invoices etc. Despite ongoing complaints and escalations over this period, no resolution or services were delivered and the landlords ignored all complaints and now are facing legal action.

Uzma · 17 September 2024

★★★★★ 5/5

Google

I have been dealing with Blocsphere for a few months now and they give great customer service and are very quick to respond. Kellianne was absolutely incredible when we spoke and very helpful.PositiveProfessionalism

Liz · 11 December 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs these cowboys

Since Feb 2025 nobody answers phone calls; nobody deals with issues logged via reporting software. They verbally indicated forthcoming works at our estate, which were /budgeted/paid for in 2025 Service Charge demand, yet no info followed on what will be done. Needless to say, work has not been started yet.

Gloria · 28 August 2025

★★★★★ 5/5

Google

Blocsphere Property management have always reacted and dealt with any issues I have had very promptly, -, - thank you especially Sophia and Thomas.

Teresa · 11 December 2022

★★★★★ 5/5

Trustpilot

We’ve been working as a contractor for…

We’ve been working as a contractor for Blocsphere for the last year and have had a great experience so far. Good work and good on time payment! Special thanks to Thomas Swancott.

Tom · 22 November 2021