Trusted Agent profile · Lucan
★★★★★
266 reviews across 2 platforms
22 Lucan Shopping Centre Newcastle Rd, K78 HX64
Part of Sherry FitzGerald, see every office.
Sherry FitzGerald's office in Lucan, at 22 Lucan Shopping Centre Newcastle Rd, is rated 4.2 out of 5 across 266 reviews on two platforms, including 74 Google reviews rated 4.8.
Every review we hold for the Lucan office, from every platform, shown as written. First names only.
5/5
GoogleI have dealt with Ross Williamson from this office over the last year and I highly recommend him enough. He has always gone out of his way to be helpful to me and is extremely professional and approachable. You never need to chase him for any information and goes out of his way to help you out.
5/5
TrustpilotGreat experience
We had a great experience with Linda in Sherry Fitzgerald OLeary Kinsella while buying our first home. She was always super quick to respond to any questions we had, and made the whole process feel so much less stressful.
5/5
GoogleAfter contacting multiple estate agents we decided upon Sherry Fitzgerald for the sale of a residential property in Lucan. We dealt directly with Philip Ribeiro Thome, who was exceptional. Living overseas in a different timezone could have made the sale process stressful. Philip communicated effectively with us at every stage of the process and responded to queries without delay, often outside his usual office hours (due to the time difference). Philip took the time to provide us with valuable advice and guidance along the way. Highly recommend sherry Fitzgerald.
5/5
TrustpilotQuick, professional, smooth sale!
We tasked Ed to sell our house and he delivered a sale 15% above asking price, just within a couple of weeks, demonstrating his commitment and capabilities. Throughout the partnership he has been extremely supportive, going the extra mile to meet our needs, being always available if any questions. He is very knowledgeable and his professional skills are excellent. Highly recommended!
5/5
TrustpilotFirst in class the whole team
First in class the whole team. Sold my home with Orla and is now a friend of the family. Always available always responsive and couldnt recommend her more.
1/5
TrustpilotDISGRACEFUL SHERRY FITZHaving purchased a property from…
Having purchased a property from sherryfitzgearld ,Renovated it and then went back to the office to whom I purchased from,and asked would they be interested in marketing our property,only to be messed around by the principle of sherry fitgearld,traveling a hr to leave a key available ,this was 3 weeks ago march 2023 ,only to find no one arrived to even look at the property for pictures , measurements etc ,This is no way to treat customers ,we wouldn't treat our clients in such a fashion nor do we expect to be treated in such a hap hazzard manner .Imagine turning down a new build 3 bed house ,A rated ,and not have the courtesy to ring and say look sorry we won't be marketing your property ,even when it was this branch in cork we purchased from .☎️A SIMPLE PHONCALL OR EMAIL WOULDNT GO AMISS
5/5
TrustpilotTo be honest very helpful any time I…
To be honest very helpful any time I need speak to them they were available for a taking the call so very happy
5/5
TrustpilotWe were very happy with the service…
We were very happy with the service they provided.Matthew Kenton is a very professional and helpful man. All the staff is lovely and ready to help and explain if you need that. Thanks a lot, guys.
5/5
TrustpilotAmazing support and a pleasure to deal with
Roseanne helped us with the purchase of our country home and couldn't have been more helpful and supportive throughout the process. She was constantly on hand and incredibly responsive. She worked with us and supported both us and the sellers throughout the process. She facilitated a successful transaction on very agreeable terms between both parties. I couldn't recommend her and the team at Sherry Fitzgerald enough.
5/5
GoogleReally excellent, professional & positive service! It was my first time buying a home and I was completely clueless, but I was helped and guided every step along the way by Philip at Sherry Fitz. I couldn't recommend them more!
Thanks for taking the time to leave a review Nicole. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Lucan
5/5
TrustpilotRachel cooney
The communication with our advisor Rachel Cooney was absolutely brilliant she made every step of the journey stress free and the whole process went really smooth and fast . We recommend 100%
5/5
TrustpilotThank you Nora Meaney of Sherryfitz…
Thank you Nora Meaney of Sherryfitz Carlow…who make the whole purchase a fantastic experience!!
5/5
TrustpilotSelling with Sherry Fitzgerald in Lucan - a truly positive experience
I met with three estate agents for the sale of my property which was in a state of disrepair. Sherry Fitzgerald in Lucan, Philip and Tom, were the only estate agent who truly believed we could get a high sales price on the property - they suggested exactly what works I should do on the property to get it ready for sale, and they went above and beyond during the sale itself and afterwards. The property achieved well over what any other agent expected from it by over 50k, and sold for the highest price seen for a similar property in the area. They were more expensive than the others, but they are more than worth it. Highly recommend.
5/5
TrustpilotExcellent support for mortgage and mortgage insurance
Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!
3/5
TrustpilotSherry Fitzgerald as Mortgage Brokers
My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.
2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
5/5
GoogleAgent Anna Burrell was great to work with over the last number of months and we were very happy with her and the service she provided. We finally got our dream home!
3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
1/5
TrustpilotReally bad service from the Lucan Office
Really bad service from the Lucan office. There's no follow up at all after purchasing the house. They answered us just when trying to sell the house.After the sale agreed, they just started ignoring all emails. Never got any reply from them. I needed to know how many smocking alarms the house had for the house insurance. I sent them 3 emails asking and never got a reply. After moving in, we needed to know the MPRN to switch the electricity. We couldn't open the meter box as it was broken and stuck. Sent an email to them to see if they could get this info from the previous owners as it would get a while to get someone to come over and open the box. No reply at all.I wouldn't recommend their service to anyone. They don't care about you after you go sale agreed.
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