Trusted Agent profile · Lucan

Sherry FitzGerald Lucan reviews

4.2

★★★★★ Great

255 reviews across 2 platforms

22 Lucan Shopping Centre Newcastle Rd, K78 HX64

Part of Sherry FitzGerald, see every office.

Sherry FitzGerald's office in Lucan, at 22 Lucan Shopping Centre Newcastle Rd, is rated 4.2 out of 5 across 255 reviews on two platforms, including 63 Google reviews rated 4.7.

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4.7 / 5

63

Reviews on Google

This office

Trustpilot logo

192

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lucan office, from every platform, shown as written. First names only.

1/5

Trustpilot

Very annoyed with sherry fitzgerald…

Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.

Annoyed · 21 December 2024

Agent replied · 27 December 2024

We appreciate you taking the time to give feedback. We are sorry that your experience with our office in Tallaght was unsatisfactory.We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Trustpilot

Fantastic experience with Linda at…

Fantastic experience with Linda at Sherry Fitz Gorey. We were delighted with the professionalism and speed the LTV valuation was provided in. Very helpful staff and very easy process overall.

Aisling · 9 March 2026

Agent replied · 21 March 2026

Hi Aisling, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald

5/5

Google

I bought my first house with Sherry Fitzgerald’s Lucan office. I would like to commend Phillip for his service. It was impeccable, great communication throughout, ensured the process from the bidding stage to closing was done in a professional and smooth manner and a great person in general to work with. Five stars!!

Chamode · 25 July 2025

Agent replied · 23 September 2025

Hi Chamode, Thanks for taking the time to leave a 5 star review. We are delighted to hear you had a great experience with us. Kind regards, All the team at Sherry FitzGerald Lucan

5/5

Google

We sold our house with the help of Sherry Fitzgerald and Tom and the team guided us very professionally, through what is a very demanding enterprise. Excellent and honest people to deal with and glad we chose them.

Alan · 24 March 2024

Agent replied · 24 August 2024

Hi Alan Thanks for taking the time to leave a review. It was a pleasure to do business … More

5/5

Trustpilot

Nora Meaney Carlow - 5 star review

I dealt with Nora Meaney in Sherry Fitzgerald Carlow Branch and I highly recommend her. Purchasing a house can be very stressful and she made the whole process a lot easier. Nora was very quick to respond to my calls or emails and very thorough and takes pride in her work. She's an absolute lady and thanks to her, I now own my forever home!

Clodagh · 21 June 2024

5/5

Trustpilot

Thank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale

Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.

Brid · 3 November 2023

1/5

Trustpilot

No respect, no professionalism, BIG No company!

OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.

Rosana · 19 June 2024

Agent replied · 28 August 2024

Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

1/5

Trustpilot

Web chat gave no info just looking for as much pers information they can get out of yoy

I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.

Philomena · 15 June 2024

Agent replied · 28 August 2024

Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Sherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz

Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.

ARUN · 27 April 2023

1/5

Trustpilot

Actually non-professionals stay away

Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.

Claudiano · 1 April 2024

Agent replied · 28 August 2024

Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Trustpilot

Pippy Proger - Excellent service from 1st viewing to getting the keys!

We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.

Damien · 18 May 2024

1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

Agent replied · 28 August 2024

Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

Agent replied · 28 August 2024

Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald

1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

5/5

Google

I've just purchased a house with Sherry FitzGerald. Their customer service is top class & communication was fantastic through every step of the process. Initially, Anna showed us a few houses - her knowledge of the area was great. Jack showed us the house we ended up buying - he was so easy to deal with, very professional & always quick to respond. Finally Lorna was incredibly helpful at the end stage - when solicitor delays meant we couldn't get our keys on the day we moved out of our old house, Lorna went above & beyond for us to try get a work around. I highly recommend Sherry Fitz. After dealing with many different estate agents over the last 6 months between selling & buying a house, Sherry Fitz were without a doubt the best team I have dealt with.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 25 August 2021

5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

5/5

Trustpilot

Shining Star in Sunny South East

As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !

Fi · 31 May 2021

5/5

Trustpilot

House sale, Lucan, agent 'Phillip Ribeiro Thome'

Phillip Ribeiro Thome, excellent in all dealing as regards to our house selling, He made the sale deal within a short time frame effeciently without compramising on the asking price, thank you Phillip.Phillip was very helpful to assist us the post sale dealings professionally, It mattered a lot to us as we left the country a week after the sale agreement. Thanks to Sherry Fitzgerald

Lallymol · 14 April 2023

1/5

Trustpilot

Totally Disgraceful

Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.

Paul · 7 May 2023

Agent replied · 28 August 2024

Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony

5/5

Google

We bought a house from a seller who used Sherry FitzGerald. We were really fortunate! Nearly every other agent we met prior to Conor didn't really make an effort to be courteous or helpful. I got the feeling they know in the current market they will say the house regardless! Conor was incredibly helpful. Everyone in the office is kind and polite. If I ever sell my house, I will be definitely using them.PositiveResponsiveness, Quality, Professionalism, Value

JP · 25 August 2021

5/5

Trustpilot

This is a review for Paul Stack and…

This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom

Tom · 30 November 2020

5/5

Trustpilot

Megan Ford⭐️⭐️⭐️⭐️⭐️

We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran

Sandra · 5 March 2024

5/5

Google

We had dealt with Sherry Fitzgerald in Lucan when we bought a BnB 17 years ago and Anna had made such an good impression on us that we chose to use them again when we decided to sell the place. This time we dealt with Conor Toolan. One could not find a more professional, young gentleman to deal with, impeccably dressed, ever so polite, proactive and very quick to respond to any queries or emails even after hours. He made the house viewings as flexible as possible due to the nature of our business and when it came to final negotiations, Conor handled all communications between solicitors and buyers, avoiding us the stress. We cannot thank Conor and his team enough for going the extra mile to help us seal the deal, 5 star rating seems too little somehow!PositiveResponsiveness, Professionalism

Astrid · 25 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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