Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul Hubbard's are by far the best agent I've ever dealt with. After listing my house with them less than two weeks ago it is now under offer for above asking price. Scot and his team are fantastic, always incredibly quick to get back to you and really know their stuff. What really wowed me was that Scot took the time to give me honest and professional advice with no obligation, which therefore gave me great confidence in using them. The fact that they don't tie you into contracts proves that they are the best, because they know that they will provide an outstanding service and therefore customers will vote with their feet. I couldn't recommend Paul Hubbard Estate Agents more. I have friends and family that have used this agent in the past and I've heard nothing but positive feedback. It's so nice to know that there are honest and reliable agents out there who make a potentially stressful time so straightforward. Thankyou especially to Scot and Lizzie for all their help.
Lizzy · 6 July 2020
★★★★★ 5/5
GoogleAnother great service experience with Paul Hubbards….thank you.
Simone was fantastic….very understanding of my current situation & offered lots of good advice. …
Shelby · 8 October 2023
Agent replied · 6 July 2023
Hi Shelby, Thank you so much for taking the time to leave us a 5 star review. Simone has over 17 years agency experience and is truly passionate about what she does. She will be over the moon to have received such a lovely review. Thanks again.
★★★★★ 5/5
FacebookAwesome service by the team during our 2 recent sales, overseen fully by Jade with us living overseas. Jade and the team worked to ensure all areas were covered and we were kept up to date.
I would strongly recommend Paul Hubbard Estate Agent for anyone looking for a professional service.
Nick · 6 March 2019
Agent replied · 31 July 2023
Thanks Nick, it was a pleasure
★★★★★ 5/5
FacebookI want to say thank you so much to Jessica for the quick sale of my house she is very professional and kept me informed about the process all the time . Thank you soo much Jessica x
Rosa · 18 May 2022
Agent replied · 31 July 2023
Jess Lynn Sisley 💚
★★★★★ 5/5
GoogleThankyou so much to Natalie at Paul Hubbard Estate agents for all her hard work in ensuring that our house sale went ahead. Natalie really went the extra mile in helping us, and always kept us informed at every stage.
Karen · 17 March 2025
Agent replied · 24 August 2024
Thank you so much Karen!
We have passed your kind words onto Natalie and the team
★★★★★ 5/5
GoogleExcellent customer service from start to finish. Everyone there is super helpful especially Kayleigh who I can't thank enough for the help that she gave me throughout the process.
Jan · 18 March 2023
Agent replied · 6 July 2023
Thank you Jan, we will pass your kind words onto the team!
★★★★★ 5/5
GoogleBeth took me most flattering images of my house and I believe this is how it sold so quickly! Thanks so much Beth and all at Paul Hubbard :)
Loren · 18 March 2023
Agent replied · 6 July 2023
Hey Loren,
Thank you for your 5* review! Great professional photos definitely contribute to a quick sale! … More
★★★★★ 5/5
GoogleVery efficient and accurate valuation. Excellent marketing strategy. Good service from the start. Great team that supported the sale throughout. Things got difficult but Andrew and the team steered round the problems deftly, finishing with a great result.
John · 18 March 2022
Agent replied · 6 July 2023
Always here to help as best as we can, thank you John!
★★★★★ 5/5
GoogleVery good kept in contact all the time and spoke to Solicitors when required
Janet · 18 March 2024
Agent replied · 26 November 2023
Thanks for your 5* review Janet!
★★★★★ 5/5
FacebookWe would like to thank Dan, Lizzie and the photographer at Paul Hubbard for helping us sell our property for full asking price I’m just two days. Dan was extremely helpful in answering any questions I had! Fab service I would definitely recommend.
Jody · 19 March 2021
Agent replied · 31 July 2023
That’s fabulous news my girl congratulations to you both good luck with you’re new home 🏡 hunting so happy for you both xx
★★★★★ 5/5
GoogleWe recently purchased our house from Paul Hubbard’s. All went smoothly and within the normal time scale. All the staff supported us and moved mountains for us to be able to purchase our dream home. Staff updated us every step of the way and remained professional/supportive and honest. They always worked with us with appointments to enable us to arrange building work etc.
We would always recommend Paul Hubbard for selling or buying.
Thank you guys Mrs & Mrs G-L
Clair · 7 July 2019
★★★★★ 5/5
GoogleGreat service overall. Very prompt with email replies however telephone reachability could be slightly improved. Would use again.
Tristan · 24 October 2025
Agent replied · 24 July 2026
Thank you very much for your excellent review, Tristan!
★★★★★ 5/5
GoogleFrom valuation to Exchange the teams have been very informative and kept me updated with progress. Natalie in After Sales as been very professional and easy to talk to, keeping me up to speed with the sales process.
Liz · 17 March 2025
Agent replied · 22 December 2024
Thank you for your great feedback! We're thrilled to hear that Natalie and the team kept you informed and made the process smooth. It’s great to know that you felt supported throughout. We appreciate your kind words and wish you all the best with your sale!
★★★★★ 5/5
GoogleSimone provided a thorough and honest market appraisal that enabled me to reach my own assessment of my house's market value, which matched with hers. Although I have not yet listed my property I would highly recommend PHEA
Richard · 17 March 2025
Agent replied · 22 December 2024
Thank you for your kind words! We're glad Simone's market appraisal was helpful and accurate in guiding your decision. We appreciate your recommendation and look forward to assisting you when you're ready to list your property.
★★★★★ 5/5
GoogleFirst class service! Highly recommended!
Very professional and informative company!
Dealt with Simone, she was very thorough, she gave us amazing advice and also suggested other opportunities they we hadn’t first considered!
Amazing! Thanks!
R.T · 6 July 2022
Agent replied · 6 July 2023
Thank you! We will pass your kind words onto Simone :-)
★★★★★ 5/5
FacebookI recently moved house and dealt with one of your prestigious photographers, she is around 6 foot tall. A very quirky short haircut and marvellous eyelashes - I believe her name is Kayleigh.
I would just like to say how professional, polite and time conscious she was and managed to answer all of my questions thoroughly whilst looking like she should be on the cover of vogue!
Thank you for your help, Kayleigh! I’ll be sure to use your office again!
Victoria · 6 September 2022
Agent replied · 31 July 2023
Thank you very much for your kind review Victoria, we will be sure to pass this onto Kayleigh :-)
★★★★★ 5/5
GoogleWe had an extremely stressful time for various reasons waiting for our completion date on our house and Paul Hubbard Estate Agents supported us in many ways by keeping us informed and chasing solicitors further down the chain. Lauren especially has been amazing throughout and made us feel supported at a time when we felt so helpless, we also had great communication from James and we can’t thank both of them enough.
Molly · 6 July 2021
★★★★★ 5/5
GoogleA massive thank you to the whole team at Paul Hubbard. But a special shout out to Beth for her professionalism and high standards. She is a credit to the company!
Jessica · 9 October 2022
Agent replied · 6 July 2023
Hello Jessica, we are pleased to hear your experience here at Hubbard's and we will be sure to pass your review over to Beth and the team :-) Thank you!
★★★★★ 5/5
FacebookA little late with the review, as we have relocated to Scotland.
If your looking for an exceptional service, friendly, supportive and bang on it then i suggest you call these guys today!!
Paul is lovely, honest and gives great advice!
Kayleigh is lovely, friendly and takes amazing photos of your home!
Jade - i feel for this lady. She has been my rock through the whole process as my husband spent most of the time away working, she has chased, listened to me, and calmed me through the tears and stress.
Melissa - she was my go too whilst Jade was away and she really was true to her word of helping me and chasing the other side.
All in all, an amazing service, their office is clean and welcoming and modern. A lovely bunch of people who know what they are doing and are a step ahead of the rest.
Thank you all again
Tania Potter
Tania · 24 July 2018
★★★★★ 5/5
GoogleLizzie is the best agent I have encountered when it comes to selling a property. She communicated regularly and always shared her thoughts concerning marketing decisions. It was nice to be involved throughout the selling process. Her …
Sam · 8 October 2021
Agent replied · 6 July 2023
Thank you very much for your kind words Sam, we have passed these onto Lizzie
★★★★★ 5/5
FacebookWe've just moved into our first home and i cant thank the aftersales team enough for all their help. Natalie was always around for advice, chasing and even a bit of reassurence when needed! Thanks for all your help!
Laura · 21 July 2021
Agent replied · 15 February 2025
Thank you so much Laura! All the best in your new home 🏠
★★★★★ 5/5
FacebookWe've just moved into our first home and i cant thank the aftersales team enough for all their help. Natalie was always around for advice, chasing and even a bit of reassurence when needed! Thanks for all your help!
Laura · 21 July 2021
Agent replied · 13 March 2026
Thank you so much Laura! All the best in your new home 🏠
★★★★★ 1/5
GoogleSpeaking as a tenant, the place I was living was put under the management of Paul Hubbard and we were immediately evicted (I know this was the landlord and not them, whom we also are very unhappy with as this was like a stab in the back after years of what we thought was positive communication), we were told the building was being sold but the other tenants said they had NOT been evicted, so it was just us. Funny that, the only flat on benefits in the building gets evicted?
We received 0 support, even when we emailed they didn't respond, as nobody had bothered to tell us our agent was away. We had only two months as two disabled people on UC to find a low cost place to live with no help, and we almost didn't find anywhere. (We had only one offer 200 miles away which we had to take as we had no other options, even through local council etc.) The ONLY communication put forward by Paul Hubbard was to ask if we would be vacated by the time they wanted. This was hours after we'd emailed asking about something, and it just felt like a slap in the face.
Oh, and I waited months to find the flat up for rent again, and with a fresh lick of paint, there it is (edit: at a 40% price increase). Building not sold, we were LIED TO (last sold 2015-2017...) so that we'd feel better about getting evicted (on every application we now have to put yes, we were evicted, even if it was a "no fault" one.) We were the only ones without jobs and would've been fine with the inflated price, but we weren't even asked.
Just kicked out, and the reason for the review, is we were treated like garbage. Very typical of the South imo, if you're poor or disabled, you're ignored and on your own. Landlords will have a great time with this company! Disabled tenants? As soon as you see their logo in a letter, prepare to run, cos they're coming for you!
Ridge · 5 October 2024
★★★★★ 5/5
GooglePasquale from the After-Sales Team has been absolutely brilliant! Nothing was ever too much trouble- friendly and warm whilst still being professional and supportive. Olivia from the Sales Team was also friendly and professional and was great at keeping us up-to-date with viewings and the interest on our house. I would definitely recommend Paul Hubbard Estate Agents due to these very professional agents I had dealings with.
Tracy · 24 September 2023
Agent replied · 26 November 2023
Pasquale and Olivia are very pleased to hear your praise, all the best in your new home!
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