Minors and Brady Lowestoft reviews

★★★★★ 5/5

Trustpilot

Very impressed with Minors and Brady

We have been very impressed with Minors and Brady right from the beginning of our search for a property through to the final stages of exchanging on the purchase of our new property. They exhibited strong knowledge of the property market whilst we were looking for a new home and once we had found it, we received regular updates throughout the process from Aysegul Capti who demonstrated professionalism throughout the process, responding promptly to queries in a concise and courteous manner; this really helped us through what is a stressful time. She showed a genuine interest in our needs and was approachable and happy to resolve any issues that arose during the process. Overall, Aysegul and the rest of Minors and Brady provided a positive, professional and efficient service and we would definitely recommend them to anyone looking for an estate agent.

Sam · 21 December 2025

★★★★★ 5/5

Trustpilot

Jessica - Minors & Brady

I would like to express my heartfelt gratitude for the exceptional service Jessica provided during the recent sale of my property. Her swift and efficient actions truly exceeded my expectations, and I am immensely grateful for her dedication and professionalism throughout the entire process.Your clear communication and willingness to go above and beyond to ensure I understood each step of the process were truly commendable. You made what could have been a daunting and overwhelming experience remarkably smooth and straightforward, and for that, I am incredibly grateful.

Kevin · 10 April 2024

★★★★★ 5/5

Trustpilot

On Wednesday 17th December I was shown…

On Wednesday 17th December I was shown around a property in Great Yarmouth by a very courteous young man named Roman. He met me at the front of the property and continued showing me around the apartment with complete confidence. On chatting to him he said it was only his third week in the job. He answered my questions with all the information he had to hand with complete confidence. This guy will go a long way in his career as an estate agent. He's a very great asset to the company of Minors and Brady based in Caister Norfolk.

TERRY · 19 December 2025

★★★★★ 5/5

Trustpilot

The summer of 2024 will be remembered…

The summer of 2024 will be remembered for many things, but for me, it was about selling a house and buying the bungalow of my dreams. Ange and her team made it all possible with their supportive, friendly emails and phone calls, thank you!Ange, you kept my spirits up during a really rough time at the end of July, so a huge thank you goes to you!

Wiggi's · 29 November 2024

★★★★★ 5/5

Trustpilot

Hard working and determined team

It was our second time that we used Minors and Brady in the last 3 years and they been amazing. Sold our flat in the first viewing and in just less then 3 months we completed .Nagilla was the person I was dealing with she was amazing. Always chased things up and even when the soldiers where taking their time she would give them a knodge and keep them moving forward.I won't be definitely looking for any other estate agents when I am going to be selling my next property. Thanks Nagilla and the team you are very hard working and determined team and you do get things sorted very promptly.Look forward working with you again one day .

Nad · 2 April 2024

★★★★★ 5/5

Trustpilot

Sold our house in less than a week!

We were highly recommended to use Minors and Brady by some friends and we are beyond pleased we did. From the initial meeting, valuation, photos, sale process to now the after care phase they have been faultless. Connie has been superb with regular communication and updates and flexible to our working hours and demands. Our house has sold in under a week and we truly believe it is down to their excellent work, highly professional photos and efficient communication. They do come with slightly higher cost but this is, in our opinion, completely worth it for all the above reasons! Thanks to all the team at Minors and Brady!

Jonny · 27 March 2024

★★★★★ 2/5

Trustpilot

Generally quite underwhelming.

We bought a small bungalow for my father with M&B Lowestoft and then therefore decided to engage them to sell the main family house. As a buyer, the experience was fair. As a seller, on the whole, we found the experience quite underwhelming and somewhat regretted the decision (by the looks of other reviews, we had similar issues as those reviews from the more detailed reviews that aren't 5-stars).The valuation and initial engagements with Henry were very positive. Good start.The first few viewings were conducted by a lad that really couldn’t care less about the particulars of the property or its key selling points, and whose sole purpose was to open the door and let viewers in. We had to rewrite a lot of the marketing material ourselves as it sounded like it was written by ChatGPT with parts that were plain incorrect and misleading (e.g. “wheelchair friendly” but there are major steps in and out, narrow hallway, and a staircase to the first floor!). Several iterations were required back-and-forth and I wondered what our agency fee actually covered. Photographer turned up on wrong day and took lots of photos with the house looking very untidy, which were then put into the marketing material (luckily these never made it into the market as new photos were eventually taken). One-on-one engagements with the team were generally pleasant, particularly when booking viewings. However the whole office shares responsibility for all sales which means there is no “go-to” person for your property. This might be efficient for them but it’s not great for customer experience and you end up repeating a lot of information with every person you speak to and not building a trusted relationship with anyone. We were pushed quite hard to accept a very low offer (even when taking into account the soft market) but were not in a rush to sell. It would have been good to get advice, from experts, on how to improve appeal rather than being advised to just keep dropping price. We were misled into believing that our buyer was chain free, whereas we were actually at the top of a four-property chain! When asked several times why they’d said this to us, they avoided our question which, for us, was an admission of guilt.Post-offer there was no proper handover and our enquiries went unanswered until we figured out that we were now in the hands of the after-sales team (the only time there was a nominated person, yet we weren’t told). No post completion engagement either, just an email to the conveyancer confirming their fee.We appreciate it's not a frothy market like previous years but, with so many agents in the market, that means even greater attention is needed on good customer experience, which costs very little.My advice to potential clients would be to use recommendations from friends. I am quite surprised by all the short, positive 5-star reviews from accounts with only 1 or 2 reviews conveniently naming specific people(!), as these did not match my experience.

Luke · 27 March 2024

★★★★★ 5/5

Trustpilot

Beth, thank you for your efficiency and support

We've just been supported by Beth through the process of applying to rent a property - something we haven't had to do for many years. We've found her really helpful, in particular in terms of being efficient and prompt in keeping us up-to-date as it progressed. At first because of the standard application questions we were anxious that there wouldn't be opportunity for us to convey our situation accurately, but once the initial steps were taken we found we were listened to clearly and supported in providing anything extra that was needed. Thank you Beth - we're very glad to have had you help us through the process. Adeline and Darran.

Adeline · 26 March 2024

★★★★★ 5/5

Trustpilot

Great to work with.

Its been a pleasure working with this Lowestoft team. Starting with patience in handling our numerous viewings, to the last push negotiating with the seller on several occassions. At each stage we had someone on our case which gave us confidence we gonna buy the property. They have good detail in the procedures & i can gladly recommend. Many thanks to Jess, Conor, Macey & others behond the scenes.

Tendai · 3 October 2024

★★★★★ 1/5

Trustpilot

Minors & Brady Oulton Broad

Minors & Brady. The behaviour from the estate agent was completely unprofessional, with repeated pressure, poor communication, and what felt like threatening and harassing conduct throughout the process.

Laura · 21 May 2026

★★★★★ 5/5

Trustpilot

Full marks to Sonya and the rest of the team

Sonya has been an amazing contact to have whilst renting out our house for the last 19 months, and going forward.From the very start she has always been very professional, prompt , attentive, responsive and helpful.If we could give Sonya more than 5 stars we would.Thank you Sonya for making this process so easy for us, and enabling us to be free of worry, and knowing our home is being managed by a safe pair of hands.Highly recommended.

Seb · 16 April 2024

★★★★★ 5/5

Trustpilot

Really lovely estate agent (Laura) a…

Really lovely estate agent (Laura) a calm and enjoyable time being shown around allowing us to look freely whilst providing all the information we need. Thank you!

Beth · 25 May 2026

★★★★★ 5/5

Trustpilot

Great service throughout

Honor Cunningham was extremely helpful with a viewing of a property I had recently. The first consultant I’ve had who printed off information about the property for me on the day. She was knowledgable about the property and very polite. Would happily view more properties with her help.

Troy · 23 June 2025

★★★★★ 5/5

Trustpilot

Thanks so much Ange

I have dealt with Ange on numerous occasions and she has always been extremely helpful and supportive in every aspect. She is extremely knowledgeable and a pleasure to deal with and I would not hesitate to use her services in the future or recommend her.

LJ · 26 July 2025

★★★★★ 5/5

Google

We have had a great experience with Minors and Brady. They have been super helpful, and have really pushed to get our house sold. They have kept us up to date with viewings and feedback, and really supported us through the negotiation process, which for us was quite stressful. Hannah was fantastic with all the viewings, she was really friendly and approachable, she would text us to let us know any feedback and when she has finished the viewing so we could return home. She even kindly turned all our house lights off one evening, which was incredible thoughtful. Connor has been really great too, even when things got a little challenging and it had to be referred to Dan (who was also incredibly knowledgeable and understanding). Thanks all, fingers crossed for a smooth completion!

Fiona · 28 February 2024

★★★★★ 5/5

Trustpilot

Professional

The whole process was made easy by the professionalism of the staff at Wroxham, especially Jessica who was always polite and understood our question, giving assurances and easing us through the whole process.

Brian · 22 November 2025

★★★★★ 5/5

Trustpilot

Elle (Eleanor Browne of Dereham branch)…

Elle (Eleanor Browne of Dereham branch) took us to see two properties. From the first meeting and all the way through Elle was friendly, engaging and professional. She answered our questions and helped with our discussions on each house. We also saw that she had good relationships with the sellers too. We hope Elle continues with her excellent work and does well in her chosen career as she certainly deserves to. David & Caroline.

David · 22 June 2024

★★★★★ 5/5

Trustpilot

FINALLY exchanged contracts on the sale…

FINALLY exchanged contracts on the sale of my house on Friday, Rosie Turley my relationship manager from start to finish has always been at the other end of the phone and has been incredible (funny aswell) but that’s for a different review. So pleased it was all done with Minors and Brady as was kept all in house and was quick,smooth and definitely less stressful. Rosie thanks so much Debbie and Adam.

Adam · 20 July 2024

★★★★★ 5/5

Google

I’m very happy with how quick my leak in the kitchen and bathroom was fix ‘miners and Brady’ handled it very quick and was fix with in the next day very good service thank you

Sutthida · 19 March 2026

★★★★★ 5/5

Trustpilot

Adelaide has been fantastic

Adelaide has been fantastic. Right from the beginning Adelaide has been so kind and helpful with our unique situation and she always went above and beyond to try and help where she could. Its never easy selling a house let alone doing it 6 months pregnant but we honestly cant thank Adelaide enough for making the process so simple and easy.I Will definitely recommend to anyone we know who wants to sell their house.

Miss · 11 June 2024

★★★★★ 5/5

Trustpilot

We had a very good experience with minors and brady

We had a very good experience with minors and Brady. Liam was great during our valuation, really explained everything the company has to offer and how everything works. Our photography with Brad was very thorough and the pictures are great. Mia was brilliant in sorting our brochure and listing to go on the market! This was very quick and efficient and we couldn’t be more grateful for the service we have received so far!

Justine · 6 June 2024

★★★★★ 5/5

Google

Highly recommend Minors and Brady estate agents. Bradley has been very professional and helpful with sale of our property, Hannah in doing viewings and more recently George who did viewings on our property and also showed us round prospective homes. A dynamic and communicative team that have been very responsive and friendly … highly recommend

Debbie · 27 August 2023

★★★★★ 5/5

Google

Have now settled into my new home which I bought with the help of Minors and Brady , I had great communication with Ange and I felt she was a major part in my smooth buying of my new property x I looked forward to her friendly updates and her genuine interest in how my sale was going x would highly recommended Minors and Brady and especially their brilliant Ange x

Vanessa · 18 March 2025

★★★★★ 5/5

Trustpilot

I have now sold my house and bought a…

I have now sold my house and bought a bungalow All the way along I had the pleasure of Adelaide Kemps help she kept me in the loop all the way along the process she is a credit to your company

Diane · 22 January 2026