Minors and Brady Lowestoft reviews

★★★★★ 5/5

Trustpilot

Head and shoulders above the rest

We moved to Minors and Brady after the EA we were using didn't seem to be doing anything to sell our house, just blaming a 'difficult market'. M&B came in, and changed the game. There marketing tools and techniques are first class, and they were very proactive which was the key.In particular I would like to mention Claire Wilson - she has been an absolute hero. Getting stuff done, chasing issues down and always being available to chat through things. Massive thanks Claire, you help and guidance has been brilliant!

Martin · 12 July 2024

★★★★★ 5/5

Trustpilot

A great experience.

Further to my recent review of the service we have received from M & B I would like add a huge thank you to Karol. He undertook the initial valuation of our property. Taking the time to listen to us and taking interest a realistic valuation was achieved. We gained a buyer after only two viewings. Karol is such a pleasant approachable and delightful member of the team. He made the whole process an enjoyable one. Many thanks Karol you’re a star!⭐️

Carol · 11 July 2024

★★★★★ 5/5

Google

Sam went above and beyond thank you so much for all ur help and support

Claire · 15 September 2025

★★★★★ 5/5

Trustpilot

Highly recommend Minors and Brady

Cassandra Creak was always helpful and reassuring throughout the whole process of buying i appreciated her weekly phone calls to update and help move things along and nothing was too much trouble,well done you are a credit to the company

Sean · 21 November 2025

★★★★★ 5/5

Trustpilot

Well done Millie!

Millie was great! Knowledgable, attentive and made a point of noting down our queries so we can get the answers after the viewing. Look forward to seeing Millie again on future viewings - Paul & Caroline @ OwnSpace Developments Ltd

Paul · 21 November 2025

★★★★★ 5/5

Trustpilot

Prompt, efficient, amiable and professsional …

Having attempted to purchase another property in Norfolk earlier in the year through another estate agents, the difference was stark. They lacked communication - left it 7 weeks after we contacted them before replying and generally unhelpful. Minors and Brady in comparison provided clear concise Info and reassured us throughout the process. Claire Wilson was friendly, personable and efficient and provided everything we needed and more. I’d definitely use this estate agent if I was to sell a propeerry.

Hayley · 24 July 2024

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

From our first valuation meeting with Liam from Minors and Brady we have been extremely impressed by the service we have received. We have dealt with Matthew, Charlie and Lee (who took excellent photos of our home), a particular note is the outstanding service and faultless communication regarding updates and viewing information from both James and Nivea. Minors and Brady’s online viewing tool is clear, concise and easy to use. Having used other Norwich estate agents in the past few years ,we wished we had chosen Minors and Brady before as they provide a far superior, friendly and professional service.

Steph · 4 July 2024

★★★★★ 5/5

Trustpilot

Ellen showed me around a property

Ellen showed me around a property, as a first time buyer, on my first property viewing she was incredibly helpful, offering answers to questions I wouldn’t have even know to ask! Would recommend!

Zach · 27 May 2026

★★★★★ 5/5

Trustpilot

Sophie Wright - very knowledgeable

I’ve viewed two properties with Sophie now. She really is the face of Minors and Brady as she clearly represents this stand out company. This is the way all estate agents should be and Sophie is a real asset for them. Unlike other estate agents Sophie had clearly gained a lot of information about the properties and was ready for any question I had. Not only that, she was upfront about things and I’ve found Minors and Brady to be transparent too. Something no other estate agent seems to be.

Consumer · 24 June 2024

★★★★★ 5/5

Trustpilot

Cassandra was amazing

Cassandra was amazing. She kept us up to date with everything. She chased our solicitors up when needed. She also didn’t mind me phoning when I was needing extra information. Cassandra was the estate agent for the vendors. We the buyers never had an estate agent and I was worried we might struggle for direction. But we needn’t have worried. So happy with everything. I would recommend Cassandra to my friends.

Caroline · 15 November 2024

★★★★★ 5/5

Trustpilot

Sonya Balls

I've always been happy with how Sonya has responded to my emails & any concerns & works that needed doing I believe she always does her job as efficiently & effectively as she can & has always dealt with any problems & issues I have had a Moor Road Sutton in the 3.5 years I have occupied the property I'm completely satisfied with all of our communication & look forward to knowing any future problems that may occur in the property i will be able to contact her directly & they will be dealt with Thank you for all your help Sonya It's appreciated Kindest regardsMiranda x 😊

Miranda · 21 June 2024

★★★★★ 5/5

Trustpilot

Can't give 10 stars unfortunately

We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.

Michael · 20 June 2024

★★★★★ 5/5

Trustpilot

Kind, gentle support …

Due to a bereavement of an elderly parent where we were appointed as executors of the estate we were in a delicate place. Minors and Brady's staff recognised this and gave nothing but kind, gentle and professional support through out the sale of a long held family property. Caroline Larke who dealt with the selling took the case from the price negotiations to completion perfectly supportive , understanding and professional in all aspects - thank you Caroline . Also all of her colleagues when involved gave an excellent service. Curtis Pointin the valuer was also invaluable in all his areas of expertise. Minors and Brady are estate agents we would highly recommend - they are in a different world to the dark images used for estate agents.

Fran · 19 June 2024

★★★★★ 5/5

Trustpilot

Minors and Brady Stand Out experience

People and technology combined well in a positive process taking my enquiry and booking my viewings. Melonie met me at the first property,she quickly understood what I was looking for. Telling me ‘real life’ examples when explaining the information assured me of her knowledge and experience and has given me the confidence to buy. The stand out difference is her interest in finding the right property for me and I firmly believe she will. I won’t be buying without her approval !! Thank you Mel and Minors and Brady for the outstanding service you’ve given me so far 👍

Tim · 19 June 2024

★★★★★ 5/5

Trustpilot

Great team and excellent market knowledge

Very pleased with the professional and curteous service from the whole team at Minors and Brady. I had to sell a property which was a three hour drive from where I live, so there were extra complications. M&B really stepped up and went above and beyond to make the sale happen. Found a buyer very quickly and helped me with selecting and engaging a local solicitor as well. Jessica Kemp was instrumental with pulling the final pieces of the puzzle together.

James · 19 June 2024

★★★★★ 5/5

Trustpilot

M&B Are Excellent!

I've got to say, as a First Time Buyer this was a some what nerve wracking experience. HOWEVER! Jessica in the Aftersales team was a lifesaver. Connor was Awesome - arranged for addition viewing and measurement appointments during the process. Back to the aftersales, this is the best thing I've ever experienced - as I can't get info from the sellers or the sellers conveyancers - but Jess can - she was a godsend and a lifeline! M&B - invest in this team - you may not know how amazing this is for a FTB :) Have an awesome summer all and see you soon for the keys! :) (p.s. we completed last Friday! Yey!) (p.p.s Thanks Hannah for your patience when we had that rushed 3rd measurement session <3)

_Grandad · 18 June 2024

★★★★★ 5/5

Trustpilot

Dream home

Minors and Brady have helped me to find my dream home. Throughout the process I was supported by Property Consultant Lara. She was friendly, knowledgeable, and patient. As well as being super helpful.

Jamie · 20 May 2026

★★★★★ 5/5

Trustpilot

Successful view and Hannah was Great!

I recently viewed a property for my first home and was very impressed and have recently had a bid accepted. The property would be perfect for my first home, being new to this, Hannah was present and was very welcoming and bubbly towards us making it a lot easier and more comfortable. Gave us a very good showing and all questions that were asked; Hannah gave us very good answer and information. Hannah was also very good at stopping the cats from getting out!!. Overall a very good experience

Owen · 12 June 2024

★★★★★ 4/5

Trustpilot

My 1st house viewing with Elle.

Elle had visited my house in the week to chat about our house sale (we're not with M&B) so we had met previous to my visit to one of their properties and she remembered me. Elle was very courteous to the home owner and gave him time to leave before showing me round. If she had been there before I don't think we would have visited some of the poorly presented rooms first. She was able to answer my questions and walked around with me first then let me wander on my own. Elle was very polite and I was pleased to have for her company on my 1st house viewing.

K.Skelton · 3 June 2024

★★★★★ 5/5

Trustpilot

They made it happen!

We recently moved home, downsizing after 34 years! Rosie helped us tremendously and was particularly excellent in a great team. She followed up after the initial agreement to sell right thfough to the day we moved, ensuring everything went through promptly by keeping in touch and communicating with everyone involved on 'both sides'. We will certainly recommend Minors & Brady to anyone thinking of moving. Thank you Rosie! Our thanks too to Curtis and all the team!

David · 25 July 2024

★★★★★ 5/5

Trustpilot

Fab office branch

All of the team at the Norwich branch have been incredibly helpful and made the whole process of selling our property easy and explained every step of the process along the way. I have to make a special mention of Connie who was the best unofficial point of contact. Not only did she achieve us a good sale price, but she has taken time to help us with questions and concerns that not only affected our sale, but our purchase going forward. She was always helpful and friendly on the phone and made the whole process smooth sailing for us. We would definitely recommend the branch and especially Connie.

Jennifer · 29 May 2024

★★★★★ 5/5

Trustpilot

1st time tenants

My fiancée and I are first time tenants and was very nervous at first with renting due to the horror stories we’ve seen. However, Minors and Brady work with fantastic property owners, and manage tenant expectations with their services. The properties they provide are excellent quality, and meeting health and safety requirements. I would like to say thank you to Lexie Mulley our property manager who is swift in assisting with any of our queries and needs. Lexie has always been quick to action maintenance issues, and has brilliant communication. I would 10/10 recommend the company to friends and family from the positive experience we’ve had with them

Jordi · 28 May 2024

★★★★★ 5/5

Trustpilot

Minors and Brady - got there in the end - Great Work

From start to finish working with Rosie Turley from Minors and Brady Estate Agents was stress free, even towards the end when a few issues were raised she delt with them professionally and efficiently. Rosie was very pro-active with queries and when liaising between relevant parties. Most of all she was approachable and friendly and ensured our property purchase ran as smoothly as possible. I would definitely recommend Minors and brady estate agents Thank you to the whole team committed to the end!

Daniel · 25 May 2024

★★★★★ 5/5

Trustpilot

Minors and Brady sold our house!

Everything was professionally managed, culminating in what we wanted- a sale at a price we were happy with. We were kept informed and engaged in dialogue from the very start, which reassured us that we really had found the best people to sell our house. As soon as the negotiation team had found our buyer, the after sales team took over: Jessica kept us up to date, giving a gentle nudge when required to make sure there were no needless delays. She and the other Minors and Brady staff were patient and respectful throughout the process whilst still moving on with the sale right to completion. Genuinely impressed !

Mr · 22 May 2024