Minors and Brady Lowestoft reviews

★★★★★ 1/5

Trustpilot

Dreadful from start to finish

Dreadful from start to finish. Over price properties, tie you in for 20 weeks and they will ask you to reduce constantly. We had so many problems with the sales team and then with after sales. From area directors calling you to tell you what you had in writing from another manager won't be honoured as it hadn't been cleared with them, to cramming two viewings into a 30 minute slot and arriving 10 minutes late without a clue about the property they're showing potential buyers around. We sold for 12% under our asking price and to sell we had to reduce 3 times in 8 weeks. After we lost our second buyer we were asked to reduce again, three days later it sold. Clueless amateurs masquerading as estate agents. Don't fall for the fancy bright photos and slick marketing and use a proper estate agent who actually knows the market they're operating in

Tom · 2 August 2023

★★★★★ 5/5

Trustpilot

CONNIE

Connie through a difficult Sale has been excellent in her friendliness, support and professionalism. Thank you for a very engaging experience.

Mark · 13 April 2024

★★★★★ 5/5

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Adelaide has been really prompt with…

Adelaide has been really prompt with correspondence and helping us through the sale process.Thank You!

Charlene · 31 July 2024

★★★★★ 5/5

Trustpilot

Moving home

Very happy with the service we received, always kept us updated and had plenty of viewings. Always friendly and helpful on the telephone. I would point out that I felt the initial valuation was too high, therefore wasted a few months, although having seid that, I understand that they obviously want to get the best price for you. I am not mentioning anyone by name because everyone I dealt with was very professional and friendly and I would have no hesitation recommending Minors and Brady to any of my friends and family.

Sally · 31 July 2023

★★★★★ 5/5

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Jessica was efficient which this sale

Jessica was efficient which this sale. She made the experience less stressful and dealt with every query quickly. Thank you

Karen · 30 April 2024

★★★★★ 5/5

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Megan was very helpful throughout…

Megan was very helpful throughout process.Highly recommended

MICHAEL · 4 December 2024

★★★★★ 5/5

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Rosie was brilliant from start to…

Rosie was brilliant from start to finish. Great service, informative, quick and very helpful. Highly recommend.

Bryony · 12 July 2024

★★★★★ 5/5

Trustpilot

Faultless customer service

The aftersales team were fantastic at keeping the whole chain informed of the current position from offer acceptance to completion. Nagilla in particular was phenomenal in how she handled the process during some difficult and stressful times, handling solicitors, developers and customers amazingly. She was polite throughout and went the extra mile doing work beyond what's expected to make sure we all got to complete on our dream homes. She's an asset to the team and working with her was an absolute pleasure.

Leonie · 28 July 2023

★★★★★ 5/5

Facebook

We recently moved our house over to minors and Brady, which they are trying to sell for us, Sara from the admin team is very good at giving us updates and new ideas of what to do with the property, not to mention the fantastic write up on the property on seton road Taverham. Thank you Sara!

Patryece · 31 January 2019

★★★★★ 5/5

Trustpilot

5* service !

From day one to putting our home on the market to selling everything was professional and very smooth . Clair kept us updated all along the process and it was very quick only 5weeks 1 day !

Mrs · 21 February 2023

★★★★★ 5/5

Trustpilot

Dedicated and Professional Estate Agents

I have had somewhat negative experiences of Estate Agents during the last few years - however Minors and Brady, came up trumps being Positive in their promotion of my property despite several false starts not their problem just people who were not sure what they wanted or looking for - Rosie Turley held it together as far as I was concerned being professional and positive I was tempted to withdraw my property several times but she persuaded me to hang in. I found that all of the staff were well trained and positive this in my opinion of good staff training. Thank all of you for your efforts. Tony Whit

Anthony · 23 July 2023

★★★★★ 5/5

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Jess was really helpful

Jess was really helpful, patient and understanding in managing the sale of my property, thank you ☺️

Sharon · 20 June 2024

★★★★★ 5/5

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Lettings valuation

Sam was very professional, informative and friendly. Knowledgable and able to answer all the questions I had. Would highly recommend.

Anna · 25 April 2024

★★★★★ 5/5

Trustpilot

Loved the overall oxperience

Loved the overall oxperience! Super friendly staff, beth and tyler thank you!Beth was so quick and reliable! Big thumbs up team!

Rina · 4 April 2024

★★★★★ 5/5

Trustpilot

I viewed two properties today with…

I viewed two properties today with Erica Walters from Minors and Brady. Erica was knowledgeable, affable and non pushy. She had structural knowledge too and also suggested innovative layout possibilities. First class.

Mr · 18 July 2023

★★★★★ 5/5

Trustpilot

I think it's fair to say that our…

I think it's fair to say that our recent house purchase took a lot longer than we had expected, mainly due to the person at the top of the chain seemingly being indecisive about exchange dates. However, Caitlin at Minors and Brady didn't fail to harry, chase and cajole throughout the process to try and get information and keep us informed. She went above and beyond her remit in order to make the sale happen as quickly as possible, for which we are very grateful. Great job Caitlin!

Richard · 17 July 2023

★★★★★ 1/5

Trustpilot

Very poor

Very poor. We made an appointment to have a house valued, they cancelled it, so we made another appointment. We phoned to confirm the day before, they sent us an email confirming the appointment.They didn't turn up, we telephoned them, to be told that it had been cancelled again and without letting us know.We have a 2 hour round trip so it was a waste of our time, money and fuel.

Paul · 18 February 2024

★★★★★ 5/5

Google

I’ve just purchased my house and would like to thank Minors & Brady for the continued excellent service. Hannah in particular was very patient with multiple visits, and Jasmine did a great job of pushing after sales queries and arranging final clearance when it looked like things were faltering. Very impressed. (Steve C) … Chloe showed us a property (Sat Aug 4) and was excellent. Extremely knowledgable and enthused, also responded quickly to queries. Thanks, Steve

Fenris · 26 October 2023

★★★★★ 5/5

Facebook

5*! Emma has been amazing in helping us purchase our first home. She went above and beyond getting us a second viewing within the same day and kept us in the loop during the whole process. She’s been on hand whenever we’ve needed advice and we can’t thank her and Minors and Brady enough ⭐️

Naomi · 23 October 2019

★★★★★ 5/5

Trustpilot

Connie has been so helpful as I’ve been…

Connie has been so helpful as I’ve been securing my next home, always efficient and friendly, helping ease the whole process.

Alice · 27 March 2024

★★★★★ 5/5

Trustpilot

Rosie was in charge of the sale of my…

Rosie was in charge of the sale of my property and my onward purchase. She was absolutely amazing from the first minute throughout a very difficult chain. I cannot thank her enough.

Ryan · 7 July 2023

★★★★★ 5/5

Trustpilot

Great

Minors and Brady are such a friendly team, Rosie has been so nice to deal with, keeping us informed throughout the process. Emily had also been lovely. We would highly recommend them.

Peter · 6 July 2023

★★★★★ 5/5

Trustpilot

Highly recommend!

Our process of buying our first home was handled excellently by Nagilla, she really went the extra mile to help out in any way that she could for us. Her work was spot on and she really made the process so much easier for us especially hence we are first time buyers and have never experienced anything like this before. I can’t thank her enough for the work she has put in over the last few months, highly recommended!!

Rhys · 2 August 2023

★★★★★ 5/5

Trustpilot

Great estate agents

Great estate agents. James was brilliant, professional, well prepared and answered all our questions during the property viewing.

Kamela · 21 May 2024