loc8me Loughborough reviews

★★★★★ 5/5

Trustpilot

The BEST letting agents in…

The BEST letting agents in Loughborough.Really enjoyed renting from these guys this year. House has been great and any issues get sorted really quickly (not like other landlords) - big thanks to the maintenance team! Would definitely recommend. Thank you.

Lottielizzie9 · 4 June 2024

★★★★★ 5/5

Trustpilot

Emma gave us lovely service

David · 27 September 2026

★★★★★ 5/5

Trustpilot

Amy is a professional and it shows

Amy is a professional and it shows. She engaged with us and tried to provide as much information as possible. She also made sure we could contemplate multiple options taking into account our preferences. Thank you Amy!

Núria · 12 July 2024

★★★★★ 1/5

Trustpilot

These guys are con artists

These guys are con artists. They don't look after their tenants and don't provide a secure place to live. Not even a lock on doors. They laugh at tenants threatened with rape. Don't rent with these guys ever!

Dave · 24 January 2026

★★★★★ 5/5

Trustpilot

BEST BEST BEST BEST BEST Housing agency…

BEST BEST BEST BEST BEST Housing agency I’ve EVER!!! Worked with. It’s so good I’ve been begging for a place from them that is available this year because I don’t wanna deal with anybody else. My asset manager for last year’s house was Emma for Birmingham, super sweet lady, kind, just the best, if you need her she’s there for you, just a human being down to earth. You can text her at ridiculous times about a silly mouse in the house, she’s the type to come right that minute to kill it for you and solve any other issues. She’s super understanding, at this point if I carry on it’ll seem I’m bluffing and I’ll take up the space of this little box, I just love her! SUPER FUNNY TOO🤣🤣

Mirian · 27 September 2024

★★★★★ 1/5

Trustpilot

Worst experience I’ve had so far

I’ve been living in a Loc8me flat in Leeds for a year - I’ve been in Leeds for 4 years and they were the WORST company I’ve dealt with so far. When I moved into my flat in the beginning they had ‘refurbished’ which basically consisted of them just taking away our curtains (we lived on a busy road so to have something to help the noice was crucial). We then got in touch with them (they lived BELOW US). It took them months to finally get back to us and say that they refuse to put curtains in the flat. They then couldn’t find our ELECTRICITY METER. After running that flat for many years they somehow couldn’t seem to find our meter. They ‘lost’ it. Don’t quite know how that’s possible. I took 3 months for them to help us out. We went in every week to ask. They said they had no idea. We actually had to go in and pester them every damn couple days just so that they’d get so pissed off eventually they’d help. I would highly suggest not signing with them. Or do, if you don’t mind issues not being sorted till a couple weeks before you finish your tenancy!

H · 21 September 2024

★★★★★ 5/5

Trustpilot

Excellent insight

Excellent insight, great knowledge and unreal experience. Very helpful insight on the area and top service, thank you!

Ben · 23 June 2026

★★★★★ 5/5

Trustpilot

All bills are covered in the very…

All bills are covered in the very spacious room that I reserved. Special thanks to Laurence, who accompanied me on the room viewing. He was friendly and knowledgeable enough to answer my questions!

Arun · 30 August 2024

★★★★★ 1/5

Trustpilot

WORST EXPERIENCE EVER

I Gave one start because there was no option for zero, never ever book your tenancy from this agency, I was a tenant in Hull and this was my worst experience ever, the employees are too rude, they only want your money, they are not co operative, they charged me unnecessary fees on my deposit and took almost 60 percent of the deposit amount. I have never heard anything better of this agency from other and neither did I felt one. It is worth sleeping in a street than renting place from this agency.

Siddhartha · 14 September 2024

★★★★★ 5/5

Trustpilot

A great team of people!

Finding an accomodation was a huge challenge for me so it was such a relief to finally find one from the right team, thank you to Ashley and Cynthia for their consistent patience and communication!

Asha · 26 July 2024

★★★★★ 5/5

Google

Bronnie was fantastic, took us to a wide selection of houses closely following our description on what we were after. Incredibly friendly, knowledgeable and an unbelievable parallel parker. Would highly recommend going through Loc8te me if you want excellent customer service and a huge selection of housing.

D · 29 November 2023

★★★★★ 5/5

Trustpilot

Flat 8 viewing

Jake was very helpful and welcoming with the viewing. He provided a positive attitude and was ready to answer any questions my friend and I provided. Had a great sense of humour and definitely sold the place :)

Layla-Rose · 1 June 2024

★★★★★ 1/5

Trustpilot

A Nightmare Experience with Loc8te Me

A Nightmare Experience with Loc8te Me - Avoid at All Costs!My tenancy with Loc8te Me began in September 2022, and I regretfully must share my horrendous experience with this letting agency. It was nothing short of a nightmare from start to finish.Issues Faced:Failed Move-In: To kick things off, no one from Loc8te Me showed up on the agreed move-in day. The house was in a deplorable state - dirty, full of other people's trash, missing furniture, and, shockingly, they tried to blame us for these issues.Maintenance Nightmares: Throughout our tenancy, we faced constant issues with the house. It was shoddily maintained, and getting contractors out was a never-ending ordeal. Our concerns were repeatedly ignored, leaving us in a state of frustration.Mold Problems: The property developed black mold in various places, including hallways, bedrooms, and bathrooms. Shockingly, it took Loc8te Me over five months to take any action to address this serious health hazard.Hidden Bills: In December 2022, we were suddenly informed that we had been going over bills, which came as a complete surprise since they had failed to inform us about this issue during the entire tenancy. This lack of transparency was inexcusable.Deposit Nightmares: The ordeal continued even after our tenancy ended. It took Loc8te Me a staggering three months to return our deposit, with no updates provided during this time. To make matters worse, they charged us for a non-existent mess and failed to justify these charges adequately.My experience with Loc8te Me was nothing short of a nightmare, and I strongly advise against renting with this agency. Their lack of professionalism, poor maintenance, and disregard for tenants' well-being were beyond disappointing. In particular, Saskia was utterly useless and unhelpful throughout the entire process. Save yourself the stress and avoid Loc8te Me at all costs.

Jakob · 30 October 2023

★★★★★ 5/5

Trustpilot

Jack and the team in the Leicester…

Jack and the team in the Leicester office have done a fantastic job of letting our homes this academic year. Communication is always excellent and the results speak for themselves! Would highly recommend the team in Leicester.

Colin · 12 June 2024

★★★★★ 5/5

Trustpilot

Eve and Amy accompanied me for my…

Eve and Amy accompanied me for my viewings! They were really nice and patient, explaining the details of each property! It was a really great experience! Special thanks to Eve and Amy!

Yiwen · 2 September 2024

★★★★★ 1/5

Trustpilot

Loc8me Manchester are a shambles

Loc8me Manchester are a shambles - do not use. There are many accommodation agencies out there - avoid this one. Read the other reviews! As a parent of a University Student in a house that demands 2.5k rent a month, it is a disgrace. They have no heating, condensation dripping down the windows, mouldy walls - they're freezing cold and have no hot water. Complaining is farcical. They wait in all day for people to (supposedly) turn up - they don't arrive. Office staff are incompetent. This is only a couple of months in. They can't get anything fixed. The property is unsafe, unhealthy - they are all getting sick. The only sensible course of action is external escalation. Avoid.

Sj · 16 October 2023

★★★★★ 1/5

Trustpilot

Terrible company

Terrible company, they will try and find way to charge you more. Worst company to deal with, AVOID LIKE THE PLAGUE - Lincoln Branch.

Yash · 30 April 2026

★★★★★ 1/5

Trustpilot

Awful experience

We have had an awful experience with this company as students and will not be using them again next year !! This is in their Loughborough branch. I can’t speak for other branches. I have seen reviews on here about the same assets manager that we have had and I can agree. They are awful. They are awful at communicating and get things wrong all the time. No keys ready, disgustingly dirty house that hasn’t been cleaned by move in day. Back door that doesn’t lock. Mould everywhere that they said they had fixed but that is not true. The people in higher positions are rude and do not care. They have poor communication with their landlords so things do not get sorted. We paid rent and the house was not liveable. Ended up doing a deep clean myself even after they said they then got cleaners in because it was disgusting. It stunk of smoke, smoke stained walls, water damage, windows that don’t open, back door that doesn’t lock, the list goes on and on. It is expensive rent for what we are being given and I think it’s disgusting that they expect students to just roll over and deal with it. They rave about their fancy expensive properties because they actually take care of those. Their sub par stereotypical student houses they couldn’t care less. Avoid at all costs if I were you.

Iz · 21 August 2024

★★★★★ 5/5

Trustpilot

Such a lovely letting agent

Such a lovely letting agent! Aisha made us feel so welcome and provided us with an abundance of information. So so happy with our viewing today and look forward to our new home in Leeds :)

Amelia · 8 June 2024

★★★★★ 5/5

Trustpilot

Would 100% recommend!

Called up to book a viewing and was booked in straight away for the same week. Communication was great leading up the viewing even when I was struggling to find the properly. Amy was fantastic and showed me round multiple flats to make sure I knew what my options were. She was super helpful and on top of everything!

Caitlin · 21 October 2024

★★★★★ 5/5

Trustpilot

Bath Properties

Was shown three properties by Francesca, who very kindly drove us to the second and third locations. Despite the heavy rain we had found ourselves caught in, she was incredibly friendly and helpful.

Keisha · 4 February 2026

★★★★★ 5/5

Google

We had Darcey lead us through our house viewing. She was great was able to answer all our questions, and made it a very smooth viewing.

Benrick · 2 April 2026

★★★★★ 5/5

Trustpilot

Had a smooth experience when moving out…

Had a smooth experience when moving out and Connor helped facilitate the process very well

Rosie · 23 June 2026

★★★★★ 5/5

Trustpilot

Outstanding service

Loc8me, with Sam, Emma, Lydia and the team epitomizes excellence in the letting industry. Their quick response, proactive approach to maintenance, and professional service sets them apart from the rest. Keep up the excellent work! James

James · 15 May 2024